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Chiltern Duo Return

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

A Chiltern Duo Return offers two customers a 25% discount when travelling together on selected Chiltern Railways routes to London and returning the same day.

Tickets must be purchased by 23:59 the day before travel.

Single or Return

Return

Operator

  • Chiltern Railways

Standard Class Ticket Code

Z2R

Availability

Purchase Location

Chiltern Duo tickets are available to purchase from Ticket Offices, Ticket Vending Machines, online retailers, and mobile apps.

Purchase Availability

Chiltern Duo tickets must be purchased by 23:59 the day before you wish to travel.

Pre-booking Requirement

Chiltern Duo tickets must be purchased by 23:59 the day before you wish to travel.

Reservations Compulsory

No

Seat reservations are not available on Chiltern Railways services.

Discounts

Children

No

Chiltern Duo tickets are sold as a package at one price for both passengers. No further discounts are available.

Railcards

No

Chiltern Duo tickets are sold as a package at one price for both passengers. No further discounts are available.

General Conditions

The outward part of the ticket is only valid for travel when accompanied by the unused return part of the same ticket. Chiltern Duo Return tickets may require you to travel at specific times of day, days of the week or on a specific route. Website journey planners can tell you when your ticket can be used - simply enter your outward and return journey times to see the trains you can travel on. If you board a train at a time when your ticket is not valid, you will be charged the difference between the fare you have paid and the cheapest valid fare for the service concerned.  In some circumstances you may have to pay a penalty fare.  

If the route shown on the ticket has a + or † symbol then the ticket includes the cost of travelling between certain London Stations  by either London Underground, Docklands Light Railway (DLR) or Thameslink services as appropriate to the route of the journey being made. Tickets will only be accepted by London Underground and DLR on the day of validity of the ticket. Other than to change trains, a break of journey at intermediate London Underground or DLR stations is not permitted.

All tickets and travel are subject to the National Rail Conditions of Travel.

Outward Journey

Day Of Travel

Chiltern Duo Return tickets are valid for outward travel on the date shown on the ticket and until 04:29 the following morning.

Time Of Travel

Not valid on trains timed to arrive at London Marylebone after 04:29 and before 11:30 Mondays to Fridays.

Time restrictions do not apply at weekends and on public holidays.

Break Of Journey

A break of journey is allowed with this ticket, as described in the National Rail Conditions of Travel, and subject to the time restrictions applicable to the ticket.

Return Journey

Day Of Travel

Chiltern Duo Return tickets are valid for return travel on the date shown on the ticket and until 04:29 the following morning.

Time Of Travel

Not valid on trains timed to depart London Marylebone after 04:29 and before 08:30, or after 16:00 and before 19:00 Mondays to Fridays.

Time restrictions do not apply at weekends and on public holidays.

Break Of Journey

A break of journey is allowed with this ticket, as described in the National Rail Conditions of Travel, and subject to the time restrictions applicable to the ticket.

Refunds

Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

You may be required to pay an administration fee (up to a maximum of £5 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

Changes To Travel Plans

If you wish to change your time of travel you can pay the difference between the cost of the ticket held and the cost of the ticket that is most appropriate for the journey you need to make. In many cases, if you are still travelling at a time when your ticket is not restricted, no additional fare is payable.

If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket (see Refund Policy).