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Last updated:Today at 10:18
Train companies affected:Avanti West Coast, ScotRail, TransPennine Express

Chiltern Duo Single

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

A Standard Class single ticket for two people travelling together.

Single or Return

Single

Operator

  • Avanti West Coast
  • c2c
  • Caledonian Sleeper
  • Chiltern Railways
  • CrossCountry
  • East Midlands Railway
  • Eurostar
  • Gatwick Express
  • Grand Central
  • Great Northern
  • Great Western Railway
  • Greater Anglia
  • Heathrow Express
  • Hull Trains
  • Island Line
  • LNER
  • London Northwestern Railway
  • London Overground
  • London Underground
  • Merseyrail
  • Northern
  • ScotRail
  • South Western Railway
  • Southeastern
  • Southern
  • Stansted Express
  • Elizabeth line
  • Thameslink
  • TransPennine Express
  • Transport for Wales
  • West Midlands Railway

Standard Class Ticket Code

Z2S

Availability

Purchase Location

Ticket offices and travel centres, self-service ticket machines at stations, rail-appointed travel agents, online at most train company websites or through other online retailers or train company telesales offices.

Pre-booking Requirement

This ticket can be purchased in advance or immediately before travel.

Reservations Compulsory

No

No

Discounts

Children

No

Railcards

No

General Conditions

Chiltern Duo Single tickets may require you to travel at specific times of day, days of the week or on a specific route. Website journey planners can tell you when your ticket can be used - simply enter your outward and return journey times to see the trains you can travel on. If you board a train at a time when your ticket is not valid, you will be charged the difference between the fare you have paid and the cheapest valid fare for the service concerned.  In some circumstances you may have to pay a penalty fare.  

If the route shown on the ticket has a + or † symbol then the ticket includes the cost of travelling between certain London Stations  by either London Underground, Docklands Light Railway (DLR) or Thameslink services as appropriate to the route of the journey being made. Tickets will only be accepted by London Underground and DLR on the day of validity of the ticket. Other than to change trains, a break of journey at intermediate London Underground or DLR stations is not permitted.

All tickets and travel are subject to the National Rail Conditions of Travel.

Outward Journey

Day Of Travel

Chiltern Duo Single tickets are valid for outward travel on the date shown on the ticket and until 04:29 the following morning.

Time Of Travel

The National Rail Journey Planner will automatically work out which tickets are valid for your journey. 

The times when you may use your Chiltern Duo Single ticket are indicated by a Restriction Code applicable to the journey you are making. This can be viewed by clicking the link from the Journey Planner ticket terms and conditions page once you have made your selection.

The Restriction Code is a two character (alpha-numeric) code. This is shown on most tickets and the meaning can be found by going to www.nationalrail.co.uk/XX [where 'XX' is the two character code].

Break Of Journey

A break of journey is allowed with this ticket, as described in the National Rail Conditions of Travel, and subject to the time restrictions applicable to the ticket.

Refunds

Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

You may be required to pay an administration fee (up to a maximum of £10 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

Changes To Travel Plans

If you wish to change your time of travel you can pay the difference between the cost of the ticket held and the cost of the ticket that is most appropriate for the journey you need to make. In many cases, if you are still travelling at a time when your ticket is not restricted, no additional fare is payable.

If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket (see Refund Policy below).