Last updated:Yesterday at 23:51
Train companies affected:Southeastern
Money Back Guarantee with Govia Thameslink Railway
Nearest train station
No Data Available
Participating train companies websites
Overview
If you cannot travel you can get your money back.
Details
When you buy paper tickets with us online, you can get a full refund on most types of tickets if you decide not to travel as long as you select the 'collect from station' option.
The Money Back Guarantee covers all Anytime, Anytime Day, Off-Peak, Off-Peak Day and Super Off-Peak Day paper tickets, which means that if you can't travel you can get your money back.
More information is available on the Gatwick Express website at https://www.gatwickexpress.com/tickets/buy-tickets/money-back-guarantee.
More information is available on the Great Northern website at https://www.greatnorthernrail.com/tickets/buy-tickets/money-back-guarantee
More information is available on the Southern website at https://www.southernrailway.com/tickets/buy-tickets/money-back-guarantee
More information is available on the Thameslink website at https://www.thameslinkrailway.com/tickets/buy-tickets/money-back-guarantee
The money back guarantee does not apply to any tickets purchased as eTickets or on The Key Smartcard.
Further information
https://www.thameslinkrailway.com/tickets/buy-tickets/money-back-guarantee
Prices
With Railcard
- 16-25 Railcard
N/A
- Annual Gold Card
N/A
- Disabled Persons Railcard
N/A
- Family & Friends Railcard
N/A
- HM Forces Railcard
N/A
- Network Railcard
N/A
- Senior Railcard
N/A
- Two Together Railcard
N/A
- Disabled Persons Railcard
N/A
- Annual Gold Card
N/A
- 16-25 Railcard
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