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Last updated:Today at 08:14
Train companies affected:South Western Railway

Great Northern (GN)

Tickets

No

Opening Hours

  • Monday to Sunday: 07:00 - 20:00

We aim to answer calls as quickly as possible with most of them answered within 5 minutes. When this is not possible, we may arrange to call you back.

Email Address

Phone Number

0345 026 4700

Postal Address

  • Great Northern Customer Services
  • Govia Thameslink Railway
  • PO Box 8644
  • Derby
  • DE1 9RQ

Seat Reservations

No

Telesales

Opening Hours

No

Great Northern does not operate a telesales service

Business Travel

Opening Hours

No

Great Northern does not operate a business travel service

Group Travel

Opening Hours

Yes

Great Northern Group Travel Booking Service

Phone Number

03450264700

Buying tickets on the train

Notes

Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

Opening Hours

  • Monday to Sunday: 00:00 - 23:59

Our assisted travel helpline is open 24 hours a day, except on Christmas Day.

Phone Number

0800 058 2844

Textphone Number

0800 138 1018

Opening Hours

Yes

Great Northern Lost Property

Email Address

Phone Number

0345 026 4700

Email Address

Phone Number

0345 026 4700

Postal Address

  • Govia Thameslink Railway
  • PO Box 8644
  • Derby
  • DE1 9RQ

Managing Director

Patrick Verwer

Status and Disruptions

Great Northern

Good service

Planned engineering works