c2c (CC)

23/04/2019 15:14:10
http://www.c2c-online.co.uk

Information last updated 22 October 2021 18:08

Company Information

Managing Director
Julian Drury 
Head Office
 
Phone
03457444422 
Fax
01603 214517 
Textphone number
03457444422 (For customers with hearing impairments)
Address
2nd Floor,
Cutlers Court,
115 Houndsditch - London

EC3A 7BR
Email address
[email protected]  
Network map
Download network map c2c map PDF

Support & information

Customer services
 
Primary Phone
03457444422
Fax
01603 214 517
Textphone number
03457444422 (For customers with hearing impairments)
Address
c2c
FREEPOST ADM3968
Southend

SS1 1ZS
Web address
C2C
Email address
[email protected]
Note

Opening hours

Monday to Friday - 08:00 - 20:00

Saturday, Sunday and Bank Holidays: 09:00 - 16:00 

Closed: Christmas Day and Boxing Day

Lost Property
 
Phone
03457444422
Address
c2c Rail
Westcliff Station, Station Road
Westcliff-on-Sea

SS0 7SB
Web address
C2C - Lost Property
Email address
[email protected]
Note
Opening hours
Monday to Friday - 08:00 - 20:00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00

Closed
Christmas Day and Boxing Day
Assisted Travel
 
Phone
03457444422
Textphone number
03457444422 (For customers with hearing impairments)
Address
c2c
FREEPOST ADM3968
Southend

SS1 1ZS
Web address
c2c Assisted Travel
Email address
[email protected]
Note

Opening hours

24 hours a day with the exception of Christmas Day

Outside of normal Customer Relations hours, the call will forward to our support team at National Rail Enquiries who will take details of your requirements and then will contact our Control Centre.

Ticketing & Fares

Telesales

We would be happy to help you with after sales support should you have any problems buying tickets from our website. 

Phone
03457444422
Address
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
Web address
C2C - Tickets & Fares
Email address
[email protected]
Contact note
Opening Hours 
Monday to Friday 08.00 - 20.00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00

Closed
Christmas Day and Boxing Day
Group Travel
 
Phone
03457444422
Address
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
Web address
c2c - Group Travel
Business Travel
 
Phone
03457444422
Textphone number
- (For customers with hearing impairments)
Address
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
Email address
[email protected]
Seat reservations
Not available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train
Tickets are not available for purchase on board trains

On-board facilities

Engineering works

Service disruptions
Buses replace late night trains between Upminster and Grays / Pitsea from Monday 10 to Thursday 13 January
No trains to / from London Fenchurch Street on Saturday 8 and Sunday 9 January
Buses replace early morning trains between Laindon / Stanford-le-Hope and Leigh-on-Sea from Wednesday 5 to Friday 7 January
Amended services to / from London Liverpool Street from Saturday 1 to Monday 3 January
Buses replace trains between Upminster and Grays / Pitsea from Monday 27 to Friday 31 December
Buses replace trains between Barking and Grays on Sunday 19 December
Amended service between Grays and Upminster until 09:35 on Sunday 19 December
Amended c2c service via Barking on Saturday 18 and Sunday 19 December
Buses replace late night / early morning trains between Southend Central and Shoeburyness from Monday 13 to Friday 17 December
No trains between London Fenchurch Street and Barking on Saturday 11 and Sunday 12 December
No late night c2c services between Barking and Upminster from Monday 6 to Thursday 9 December
Buses replace trains between Barking and Pitsea via Rainham on Sunday 5 December
No trains to / from London Fenchurch Street on Saturday 4 and Sunday 5 December
Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 4 and Sunday 5 December
Buses replace trains between Upminster and Grays via Rainham on Sunday 28 November
No trains at London Fenchurch Street on Saturday 27 and Sunday 28 November
Buses replace evening trains between Stanford-le-Hope and Pitsea from Monday 22 to Thursday 25 November
Buses replace all trains via Rainham / Grays / Tilbury Town on Sunday 21 November
Buses replace trains between Laindon / Leigh-on-Sea and Shoeburyness on Saturday 20 and Sunday 21 November
Amended evening services between Upminster and London Fenchurch Street from Monday 15 to Thursday 18 November
Amended late night c2c services from Monday 15 to Thursday 18 November
No c2c trains to / from London Liverpool Street on Sunday 14 November
Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 13 November
Buses replace trains between Barking and Pitsea via Rainham on Sunday 7 November
Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 6 and Sunday 7 November
Buses replace trains between Barking and Pitsea via Rainham on Sunday 31 October
Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 30 and Sunday 31 October
No late night c2c services between Barking and Upminster from Monday 25 to Thursday 28 October
Amended service to / from Grays on Sunday 24 October
Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 23 and Sunday 24 October