Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Southend Airport
- London Underground
- Lumo
- Merseyrail
- National Rail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- TfL Rail
- Thameslink
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
- Managing Director
- Julian Drury
- Head Office
- Phone
- 03457444422
- Fax
- 01603 214517
- Textphone number
- 03457444422 (For customers with hearing impairments)
- Address
-
2nd Floor,
Cutlers Court,
115 Houndsditch - London
EC3A 7BR - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03457444422
- Fax
- 01603 214 517
- Textphone number
- 03457444422 (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- C2C
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Friday - 08:00 - 20:00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00
Closed: Christmas Day and Boxing Day
- Lost Property
- Phone
- 03457444422
- Address
-
c2c Rail
Westcliff Station, Station Road
Westcliff-on-Sea
SS0 7SB - Web address
- C2C - Lost Property
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Friday - 08:00 - 20:00Saturday, Sunday and Bank Holidays: 09:00 - 16:00
ClosedChristmas Day and Boxing Day - Assisted Travel
- Phone
- 03457444422
- Textphone number
- 03457444422 (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- c2c Assisted Travel
- Email address
- [email protected]
- Note
-
Opening hours
24 hours a day with the exception of Christmas Day
Outside of normal Customer Relations hours, the call will forward to our support team at National Rail Enquiries who will take details of your requirements and then will contact our Control Centre.
Ticketing & Fares
- Telesales
-
We would be happy to help you with after sales support should you have any problems buying tickets from our website.
- Phone
- 03457444422
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- C2C - Tickets & Fares
- Email address
- [email protected]
- Contact note
-
Opening Hours
Monday to Friday 08.00 - 20.00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00
ClosedChristmas Day and Boxing Day - Group Travel
- Phone
- 03457444422
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- c2c - Group Travel
- Business Travel
- Phone
- 03457444422
- Textphone number
- - (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Email address
- [email protected]
- Seat reservations
- Not available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
- Tickets are not available for purchase on board trains
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Buses replace late night trains between Upminster and Grays / Pitsea from Monday 10 to Thursday 13 January
- No trains to / from London Fenchurch Street on Saturday 8 and Sunday 9 January
- Buses replace early morning trains between Laindon / Stanford-le-Hope and Leigh-on-Sea from Wednesday 5 to Friday 7 January
- Amended services to / from London Liverpool Street from Saturday 1 to Monday 3 January
- Buses replace trains between Upminster and Grays / Pitsea from Monday 27 to Friday 31 December
- Buses replace trains between Barking and Grays on Sunday 19 December
- Amended service between Grays and Upminster until 09:35 on Sunday 19 December
- Amended c2c service via Barking on Saturday 18 and Sunday 19 December
- Buses replace late night / early morning trains between Southend Central and Shoeburyness from Monday 13 to Friday 17 December
- No trains between London Fenchurch Street and Barking on Saturday 11 and Sunday 12 December
- No late night c2c services between Barking and Upminster from Monday 6 to Thursday 9 December
- Buses replace trains between Barking and Pitsea via Rainham on Sunday 5 December
- No trains to / from London Fenchurch Street on Saturday 4 and Sunday 5 December
- Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 4 and Sunday 5 December
- Buses replace trains between Upminster and Grays via Rainham on Sunday 28 November
- No trains at London Fenchurch Street on Saturday 27 and Sunday 28 November
- Buses replace evening trains between Stanford-le-Hope and Pitsea from Monday 22 to Thursday 25 November
- Buses replace all trains via Rainham / Grays / Tilbury Town on Sunday 21 November
- Buses replace trains between Laindon / Leigh-on-Sea and Shoeburyness on Saturday 20 and Sunday 21 November
- Amended evening services between Upminster and London Fenchurch Street from Monday 15 to Thursday 18 November
- Amended late night c2c services from Monday 15 to Thursday 18 November
- No c2c trains to / from London Liverpool Street on Sunday 14 November
- Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 13 November
- Buses replace trains between Barking and Pitsea via Rainham on Sunday 7 November
- Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 6 and Sunday 7 November
- Buses replace trains between Barking and Pitsea via Rainham on Sunday 31 October
- Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 30 and Sunday 31 October
- No late night c2c services between Barking and Upminster from Monday 25 to Thursday 28 October
- Amended service to / from Grays on Sunday 24 October
- Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 23 and Sunday 24 October
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