Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Elizabeth line
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Southend Airport
- London Underground
- Lumo
- Merseyrail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- Thameslink
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
- Managing Director
- Julian Drury
- Head Office
- Phone
- 03457444422
- Fax
- 01603 214517
- Textphone number
- 03457444422 (For customers with hearing impairments)
- Address
-
2nd Floor,
Cutlers Court,
115 Houndsditch - London
EC3A 7BR - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03457444422
- Fax
- 01603 214 517
- Textphone number
- 03457444422 (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- C2C
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Friday - 08:00 - 20:00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00
Closed: Christmas Day and Boxing Day
- Lost Property
- Phone
- 03457444422
- Address
-
c2c Rail
Westcliff Station, Station Road
Westcliff-on-Sea
SS0 7SB - Web address
- C2C - Lost Property
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Friday - 08:00 - 20:00Saturday, Sunday and Bank Holidays: 09:00 - 16:00
ClosedChristmas Day and Boxing Day - Assisted Travel
- Phone
- 03457444422
- Textphone number
- 03457444422 (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- c2c Assisted Travel
- Email address
- [email protected]
- Note
-
Opening hours
24 hours a day with the exception of Christmas Day
Outside of normal Customer Relations hours, the call will forward to our support team at National Rail Enquiries who will take details of your requirements and then will contact our Control Centre.
Ticketing & Fares
- Telesales
-
We would be happy to help you with after sales support should you have any problems buying tickets from our website.
- Phone
- 03457444422
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- C2C - Tickets & Fares
- Email address
- [email protected]
- Contact note
-
Opening Hours
Monday to Friday 08.00 - 20.00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00
ClosedChristmas Day and Boxing Day - Group Travel
- Phone
- 03457444422
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- c2c - Group Travel
- Business Travel
- Phone
- 03457444422
- Textphone number
- - (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Email address
- [email protected]
- Seat reservations
- Not available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
- Tickets are not available for purchase on board trains
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- No late night / early morning c2c services to / from London Fenchurch Street from Monday 15 to Friday 19 August
- Amended services between London Liverpool Street and Shoeburyness on Sunday 14 August
- Buses replace trains between Upminster and Grays / Pitsea on Sunday 14 August
- No c2c services to / from London Liverpool Street on Sunday 14 August
- Amended late night / early morning services between London Fenchurch Street and Shoeburyness on Tuesday 9 and Wednesday 10 August
- Buses replace trains between Grays / Pitsea and Upminster on Sunday 7 August
- No c2c services to / from London Fenchurch Street on Sunday 7 August
- Buses replace late night trains between Stanford-le-Hope and Pitsea from Monday 1 to Thursday 4 August
- Amended service to / from Grays on Sunday 31 July
- No c2c night / early morning service to / from London Fenchurch Street after 20:45 from Monday 25 to Thursday 28 July
- Amended service to / from Grays on Sunday 24 July
- Buses replace trains between Grays / Pitsea and Upminster on Sunday 17 July
- No c2c services to / from London Liverpool Street on Sunday 17 July
- No c2c trains to / from London Liverpool Street on Sunday 10 July
- Buses replace trains between Grays and Upminster / Pitsea via Purfleet and Ockendon on Sunday 10 July
- Buses replace late night trains between Grays and Pitsea from Monday 11 until Thursday 14 July
- No late night / early morning trains to / from London Fenchurch Street from Monday 4 to Friday 8 July
- Buses will replace trains between Southend Victoria and Hockley before 10:00 on Sunday 3 July
- No c2c trains to / from London Liverpool Street on Sunday 3 July
- Buses replace trains between Grays and Pitsea on Sunday 3 July
- Buses replace late night / early morning trains between Upminster and Grays / Pitsea from Monday 27 June to Friday 1 July
- No c2c services to / from London Liverpool Street on Saturday 25 and Sunday 26 June
- Buses replace trains between Grays and Pitsea on Sunday 19 June
- Buses replace early morning trains between Leigh-on-Sea and Stanford-le-Hope / Laindon from Tuesday 21 to Friday 24 June
- No c2c service to / from London Liverpool Street on Saturday 18 and Sunday 19 June
- No late night / early morning c2c services to / from London Fenchurch Street from Monday 13 to Friday 17 June
- Buses replace trains between Grays and Upminster via Rainham on Sunday 12 June
- No c2c services to / from London Liverpool Street on Saturday 11 and Sunday 12 June
- Buses replace late night / early morning trains between Stanford-le-Hope and Pitsea from Monday 6 to Friday 10 June
- No c2c services to / from London Liverpool Street on Sunday 5 June
- Buses replace trains between Grays and Pitsea on Sunday 5 June
- Buses replace evening trains between Southend Central and Shoeburyness from Monday 30 to Thursday 2 June
- Buses replace trains via Grays / Rainham on Sunday 29 May
- No c2c trains to / from London Liverpool Street on Sunday 29 May
- Amended evening c2c services between Upminster and Barking from Monday 23 to Friday 27 May
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