Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Underground
- Merseyrail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- London Southend Airport
- Thameslink
- TfL Rail
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
- Managing Director
- Julian Drury
- Head Office
- Phone
- 03457444422
- Fax
- 01603 214517
- Textphone number
- 03457444422 (For customers with hearing impairments)
- Address
-
2nd Floor,
Cutlers Court,
115 Houndsditch - London
EC3A 7BR - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03457444422
- Fax
- 01603 214 517
- Textphone number
- 03457444422 (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- C2C
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Friday - 08:00 - 20:00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00
Closed: Christmas Day and Boxing Day
- Lost Property
- Phone
- 03457444422
- Address
-
c2c Rail
Westcliff Station, Station Road
Westcliff-on-Sea
SS0 7SB - Web address
- C2C - Lost Property
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Friday - 08:00 - 20:00Saturday, Sunday and Bank Holidays: 09:00 - 16:00
ClosedChristmas Day and Boxing Day - Assisted Travel
- Phone
- 03457444422
- Textphone number
- 03457444422 (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- c2c Assisted Travel
- Email address
- [email protected]
- Note
-
Opening hours
24 hours a day with the exception of Christmas Day
Outside of normal Customer Relations hours, the call will forward to our support team at National Rail Enquiries who will take details of your requirements and then will contact our Control Centre.
Ticketing & Fares
- Telesales
-
We would be happy to help you with after sales support should you have any problems buying tickets from our website.
- Phone
- 03457444422
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- C2C - Tickets & Fares
- Email address
- [email protected]
- Contact note
-
Opening Hours
Monday to Friday 08.00 - 20.00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00
ClosedChristmas Day and Boxing Day - Group Travel
- Phone
- 03457444422
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- c2c - Group Travel
- Business Travel
- Phone
- 03457444422
- Textphone number
- - (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Email address
- [email protected]
- Seat reservations
- Not available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
- Tickets are not available for purchase on board trains
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended c2c service on Saturday 3 and Sunday 4 July
- Buses replace late night / early morning trains between Southend Central and Shoeburyness from Monday 28 to Wednesday 30 June
- Amended c2c service on Saturday 26 and Sunday 27 June
- Amended late night c2c services from Monday 21 to Thursday 24 June
- Amended c2c service on Saturday 19 and Sunday 20 June
- Amended c2c service on Saturday 12 and Sunday 13 June
- Buses replace late night trains between Stanford-le-Hope and Pitsea from Monday 7 to Thursday 10 June
- Amended c2c service on Saturday 5 and Sunday 6 June
- Amended late night c2c services from Monday 31 May to Thursday 3 June
- No c2c trains to / from London Liverpool Street on Sunday 30 May
- Amended c2c service on Sunday 23 May
- Buses replace trains between Upminster and Pitsea via Ockendon and also between Basildon and Shoeburyness on Sunday 16 May
- Buses replace trains between Upminster and Grays via Rainham on Saturday 15 and Sunday 16 May
- Amended late night / early morning c2c service from Monday 10 to Thursday 13 May
- No trains between Barking / Upminster and Pitsea via Grays on Sunday 9 May
- No c2c service to / from London Liverpool Street before 14:30 on Sunday 9 May
- Buses replace late night trains between Upminster and Grays / Pitsea from Tuesday 4 to Thursday 6 May
- No trains between Barking / Upminster and Pitsea via Grays on Sunday 2 and Monday 3 May
- No c2c trains to / from London Liverpool Street on Sunday 25 April
- No trains to / from London Fenchurch Street after 20:40 from Monday 19 to Thursday 22 April
- Buses replace trains between Upminster and Grays / Pitsea via Tilbury on Sunday 18 April
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