c2c (CC)

23/04/2019 15:14:10
http://www.c2c-online.co.uk

Information last updated 26 May 2022 16:14

Company Information

Managing Director
Julian Drury 
Head Office
 
Phone
03457444422 
Fax
01603 214517 
Textphone number
03457444422 (For customers with hearing impairments)
Address
2nd Floor,
Cutlers Court,
115 Houndsditch - London

EC3A 7BR
Email address
[email protected]  
Network map
Download network map c2c map PDF

Support & information

Customer services
 
Primary Phone
03457444422
Fax
01603 214 517
Textphone number
03457444422 (For customers with hearing impairments)
Address
c2c
FREEPOST ADM3968
Southend

SS1 1ZS
Web address
C2C
Email address
[email protected]
Note

Opening hours

Monday to Friday - 08:00 - 20:00

Saturday, Sunday and Bank Holidays: 09:00 - 16:00 

Closed: Christmas Day and Boxing Day

Lost Property
 
Phone
03457444422
Address
c2c Rail
Westcliff Station, Station Road
Westcliff-on-Sea

SS0 7SB
Web address
C2C - Lost Property
Email address
[email protected]
Note
Opening hours
Monday to Friday - 08:00 - 20:00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00

Closed
Christmas Day and Boxing Day
Assisted Travel
 
Phone
03457444422
Textphone number
03457444422 (For customers with hearing impairments)
Address
c2c
FREEPOST ADM3968
Southend

SS1 1ZS
Web address
c2c Assisted Travel
Email address
[email protected]
Note

Opening hours

24 hours a day with the exception of Christmas Day

Outside of normal Customer Relations hours, the call will forward to our support team at National Rail Enquiries who will take details of your requirements and then will contact our Control Centre.

Ticketing & Fares

Telesales

We would be happy to help you with after sales support should you have any problems buying tickets from our website. 

Phone
03457444422
Address
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
Web address
C2C - Tickets & Fares
Email address
[email protected]
Contact note
Opening Hours 
Monday to Friday 08.00 - 20.00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00

Closed
Christmas Day and Boxing Day
Group Travel
 
Phone
03457444422
Address
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
Web address
c2c - Group Travel
Business Travel
 
Phone
03457444422
Textphone number
- (For customers with hearing impairments)
Address
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
Email address
[email protected]
Seat reservations
Not available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train
Tickets are not available for purchase on board trains

On-board facilities

Engineering works

Service disruptions
No late night / early morning c2c services to / from London Fenchurch Street from Monday 15 to Friday 19 August
Amended services between London Liverpool Street and Shoeburyness on Sunday 14 August
Buses replace trains between Upminster and Grays / Pitsea on Sunday 14 August
No c2c services to / from London Liverpool Street on Sunday 14 August
Amended late night / early morning services between London Fenchurch Street and Shoeburyness on Tuesday 9 and Wednesday 10 August
Buses replace trains between Grays / Pitsea and Upminster on Sunday 7 August
No c2c services to / from London Fenchurch Street on Sunday 7 August
Buses replace late night trains between Stanford-le-Hope and Pitsea from Monday 1 to Thursday 4 August
Amended service to / from Grays on Sunday 31 July
No c2c night / early morning service to / from London Fenchurch Street after 20:45 from Monday 25 to Thursday 28 July
Amended service to / from Grays on Sunday 24 July
Buses replace trains between Grays / Pitsea and Upminster on Sunday 17 July
No c2c services to / from London Liverpool Street on Sunday 17 July
No c2c trains to / from London Liverpool Street on Sunday 10 July
Buses replace trains between Grays and Upminster / Pitsea via Purfleet and Ockendon on Sunday 10 July
Buses replace late night trains between Grays and Pitsea from Monday 11 until Thursday 14 July
No late night / early morning trains to / from London Fenchurch Street from Monday 4 to Friday 8 July
Buses will replace trains between Southend Victoria and Hockley before 10:00 on Sunday 3 July
No c2c trains to / from London Liverpool Street on Sunday 3 July
Buses replace trains between Grays and Pitsea on Sunday 3 July
Buses replace late night / early morning trains between Upminster and Grays / Pitsea from Monday 27 June to Friday 1 July
No c2c services to / from London Liverpool Street on Saturday 25 and Sunday 26 June
Buses replace trains between Grays and Pitsea on Sunday 19 June
Buses replace early morning trains between Leigh-on-Sea and Stanford-le-Hope / Laindon from Tuesday 21 to Friday 24 June
No c2c service to / from London Liverpool Street on Saturday 18 and Sunday 19 June
No late night / early morning c2c services to / from London Fenchurch Street from Monday 13 to Friday 17 June
Buses replace trains between Grays and Upminster via Rainham on Sunday 12 June
No c2c services to / from London Liverpool Street on Saturday 11 and Sunday 12 June
Buses replace late night / early morning trains between Stanford-le-Hope and Pitsea from Monday 6 to Friday 10 June
No c2c services to / from London Liverpool Street on Sunday 5 June
Buses replace trains between Grays and Pitsea on Sunday 5 June
Buses replace evening trains between Southend Central and Shoeburyness from Monday 30 to Thursday 2 June
Buses replace trains via Grays / Rainham on Sunday 29 May
No c2c trains to / from London Liverpool Street on Sunday 29 May
Amended evening c2c services between Upminster and Barking from Monday 23 to Friday 27 May