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Last updated:Today at 11:20
Train companies affected:Thameslink
Last updated:Today at 11:14
Train companies affected:National Rail

Chiltern Railways (CH)

Web Address: http://www.chilternrailways.co.uk

Customer Support

Opening Hours:
  • Monday to Sunday & Public Holidays: 08:00 - 20:00

Phone Number: 03456005165

Email Address: [email protected]

Web Address: https://www.chilternrailways.co.uk/customer-service

Tickets and Information

Opening Hours:
  • Monday to Sunday & Public Holidays: 07:00 - 20:00

Phone Number: 03456 005 165

Accessible Travel

Opening Hours:
  • Monday to Sunday & Public Holidays: 00:00 - 23:59

Phone Number: 03456 005 165

Web Address: https://www.chilternrailways.co.uk/before-you-travel/Assisted-Travel-Information

Lost Property

Opening Hours:
  • Monday to Friday: 12:00 - 20:00

Phone Number: 03456005165

Email Address: [email protected]

Web Address: https://www.chilternrailways.co.uk/lost-property-online-form

Download network map

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Opening Hours

  • Monday to Sunday & Public Holidays: 08:00 - 20:00

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Email Address

Web Address

Phone Number

Text Relay Number

1800103456005165

Postal Address

  • Chiltern Railways
  • Banbury ICC
  • Merton Street
  • BANBURY
  • Oxfordshire
  • OX16 4RN

Notes

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Seat Reservations

Unavailable

Telesales

Opening Hours
  • Monday to Sunday & Public Holidays: 07:00 - 20:00
Phone Number

Business Travel

Opening Hours
  • Monday to Friday: 09:30 - 16:30
  • Saturday to Sunday & Public Holidays: Unavailable
Email Address
Web Address
Phone Number
Postal Address
  • Chiltern Railways
  • Business Travel Service
  • Bicester North Station
  • Chiltern Approach, Buckingham Road
  • BICESTER
  • OX26 6EF
Notes

Business travel account services

  • With one phone call, fax or email, you can book all your tickets, reserve seats and get journey planning advice for the entire National Rail network.

  • Complete itemised journey itinerary with onward connection information and any restrictions that apply.

  • Advice on Standard and 1st Class travel.

  • Immediate confirmation.

  • Seat, sleeper and dining car reservations where available.

  • London Underground Travelcards.

  • Order season tickets for your employees by phone or fax.

  • Tickets sent to you by First Class post, or collect them from our Business Travel Centre at Bicester North Station.

  • All for free, not a penny extra.

Group Travel

Opening Hours
  • Monday to Friday: 09:30 - 16:30
  • Saturday to Sunday & Public Holidays: Unavailable
Email Address
Web Address
Phone Number
Postal Address
  • Group Travel Service
  • Bicester North Station
  • Chiltern Approach
  • Buckingham Road
  • BICESTER
  • OX26 6EF

Buying tickets on the train

Notes

Tickets are not available for purchase on board trains.

Ticketless Travel Policy

Web Address

Opening Hours

  • Monday to Sunday & Public Holidays: 00:00 - 23:59

Web Address

Phone Number

Alternative Phone Number(s)

0800 022 3720

Text Relay Number

18001 03456 005 165

Notes

Option 3 then Option 3

Opening Hours

  • Monday to Friday: 12:00 - 20:00

Email Address

Web Address

Phone Number

Email Address

Web Address

Phone Number

Text Relay Number

1800103456005165

Postal Address

  • Chiltern Railways
  • 3rd Floor Sunley House
  • Oxford Road
  • AYLESBURY
  • Buckinghamshire
  • HP19 8EZ

Managing Director

Richard Allan