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Chiltern Railways (CH)
Information last updated 26 January 2022 18:48
- Managing Director
- Richard Allan
- Head Office
- Phone
- 03456005165
- Fax
- 01926729914
- Address
-
Chiltern Railways
3rd Floor Sunley House
Oxford Road, Aylesbury
Buckinghamshire
HP19 8EZ - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456005165
- Fax
- 01926 729 914
- Textphone number
- 08457078051 (For customers with hearing impairments)
- Address
-
Chiltern Railways
Banbury ICC, Merton Street
Banbury
OX16 4RN - Web address
- ChilternRailways.co.uk
- Note
-
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Opening hours
Monday to Friday - 08:30 - 17:30
- Lost Property
- Phone
- 03456005165
- Address
-
Chiltern Railways Lost Property
Marylebone Station
Melcombe Place
NW1 6JJ - Web address
- Chiltern Railways - Lost Property
- Note
-
You will be contacted only if your item is found.
Should you not hear from us within two weeks of enquiring, this unfortunately means that your item was not handed in.
Opening hours
Monday to Friday - 12:00 - 20:00
- Assisted Travel
- Phone
- 03456005165
- Textphone number
- 08457 078051 (For customers with hearing impairments)
- Address
-
Chiltern Railways
Banbury ICC
Merton Street
OX16 4RN - Web address
- Chiltern Railways - Assisted Travel
- Note
-
We recommend that you book assistance at least 24 hours in advance of travel.
A copy of the Chiltern Railways Disabled Persons Protection Policy (DPPP) is available from the Chiltern Railways website chilternrailways.co.uk
Opening hoursMonday to Sunday - 07:00 - 20:00
Ticketing & Fares
- Telesales
-
- Phone
- 03456005165
- Address
-
- Contact note
-
Opening hours
Monday to Sunday - 07:00 - 20:00
- Group Travel
- Phone
- 01494 420117
- Address
-
Chiltern Railways
Group Travel Service
Bicester North Station
OX26 6EF - Contact note
-
Advance booking is essential. Tickets can be collected from the office (Bicester North station) or posted to you - please allow 3 working days.
Opening hours
Monday to Friday - 09:30 - 16:00
- Business Travel
- Phone
- 01494 420177
- Fax
- 01494 420170
- Textphone number
- - (For customers with hearing impairments)
- Address
-
Chiltern Railways
Business Travel Service
Bicester North Station
OX26 6EF - Contact note
-
Business travel account services
- With one phone call, fax or email, you can book all your tickets, reserve seats and get journey planning advice for the entire National Rail network.
- Complete itemised journey itinerary with onward connection information and any restrictions that apply.
- Advice on Standard and 1st Class travel.
- Immediate confirmation.
- Seat, sleeper and dining car reservations where available.
- London Underground Travelcards.
- Order season tickets for your employees by phone or fax.
- Tickets sent to you by First Class post, or collect them from our Business Travel Centre at Bicester North Station.
- All for free, not a penny extra.
Opening hours
Monday to Friday - 09:30 - 16:30
- Seat reservations
- Not available
- Penalty fares
- Buying tickets on the train
- Tickets are not available for purchase on board trains.
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- No trains between London Marylebone and Aylesbury Vale Parkway via Amersham on Saturday 16 and Sunday 17 April
- Amended 00:10 London Marylebone to Aylesbury service from Tuesday 15 to Friday 18 March
- Buses replace trains between Bicester North and Banbury on Sunday 10 April
- No trains between Great Missenden and London Marylebone on Saturday 2 and Sunday 3 April
- Buses replace trains between Birmingham / Stourbridge Junction and Worcester / Great Malvern on Sunday 13 March
- Amended 00:10 London Marylebone to Aylesbury service from Tuesday 8 to Friday 11 March
- Amended 00:10 London Marylebone to Aylesbury service from Tuesday 1 to Friday 4 March
- Amended 00:10 London Marylebone to Aylesbury service from Tuesday 22 to Friday 25 February
- Amended 00:10 London Marylebone to Aylesbury service from Tuesday 15 to Friday 18 February
- Buses replace trains between Bicester North and Banbury on Sunday 3 April
- Amended 00:57 London Marylebone to Aylesbury service from Tuesday 29 March to Friday 1 April
- Amended 00:10 London Marylebone to Aylesbury service from Tuesday 8 to Friday 11 February
- Amended 00:10 London Marylebone to Aylesbury service from Tuesday 1 to Friday 4 February
- Amended late night early morning services between Warwick Parkway and Birmingham Moor Street on Saturday 19 and Sunday 20 March
- Amended late night early morning services between Warwick Parkway and Birmingham Moor Street on Saturday 12 and Sunday 13 March
- Amended Chiltern Railways services on Saturday 12 and Sunday 13 March
- From 22:45: Buses replace overnight trains between Aylesbury and Aylesbury Vale Parkway from Tuesday 22 to Thursday 24 February
- Amended services between West Ruislip and London Marylebone on Sunday 30 January
- Buses replace trains between Bicester North and Warwick Parkway on Sunday 30 January
- Amended 00:10 London Marylebone to Aylesbury service from Tuesday 25 to Friday 28 January
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