Stations & on train
c2c- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
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- Greater Anglia
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- London Northwestern Railway
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- Southeastern
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- Thameslink
- TfL Rail
- TransPennine Express
- Transport for Wales
- Virgin Trains
- West Midlands Railway
- Stobart Rail
- Managing Director
- Ryan Flaherty
- Head Office
- Phone
- 03300600500
- Address
-
1 Union Street
Inverness
IV1 1PP - Email address
- enquiry@sleeper.scot
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03300600500
- Textphone number
- 1800103300600500 (For customers with hearing impairments)
- Address
-
Guest Service Centre
1 Union Street
Inverness
IV1 1PP - Note
-
Opening Hours
Monday to Friday: Between 08:30 and 20:30
Saturday: Between 08:30 and 15:30
Sunday: Between 15:30 and 20:30
- Lost Property
- Phone
- 03300600500
- Textphone number
- 01463231951 (For customers with hearing impairments)
- Address
-
Guest Service Centre
1 Union Street
Inverness
IV1 1PP - Email address
- lost.property@sleeper.scot
- Note
-
Opening Hours
Monday to Friday: Between 08:30 and 20:30
Saturday: Between 08:30 and 15:30
Sunday: Between 15:30 and 20:30
- Assisted Travel
- Phone
- 03300600500
- Textphone number
- 01463231951 (For customers with hearing impairments)
- Address
-
Guest Service Centre
1 Union Street
Inverness
IV1 1PP - Note
-
Opening Hours
Monday to Friday: Between 08:30 and 20:30
Saturday: Between 08:30 and 15:30
Sunday: Between 15:30 and 20:30
Ticketing & Fares
- Telesales
-
- Phone
- 03300600500
- Address
-
Guest Service Centre
1 Union Street
Inverness
IV1 1PP - Contact note
-
Opening Hours
Monday to Friday: Between 08:30 and 20:30
Saturday: Between 08:30 and 15:30
Sunday: Between 15:30 and 20:30
- Group Travel
- Phone
- 03300600500
- Textphone number
- 01463231951 (For customers with hearing impairments)
- Address
-
Guest Services Centre
1 Union St
Inverness
IV1 1PP - Business Travel
- Phone
- 03300600500
- Textphone number
- 01463231951 (For customers with hearing impairments)
- Seat reservations
-
Seat and cabin reservations are required for travelling on Caledonian Sleeper
- Penalty fares
- View penalty fares policy for this train company
On-board facilities
- Cycle policy
- View cycle policy for this train company
Engineering works
- Service disruptions
- Amended Caledonian Sleeper service to and from Fort William from Saturday 5 until Friday 11 October
- Amended Caledonian Sleeper service on Friday 23 August
- Amended Caledonian Sleeper trains on Saturday 10 and Sunday 11 August
- Amended Caledonian Sleeper trains on Saturday 3 and Sunday 4 August
- Amended Caledonian Sleeper services from Saturday 20 July until Sunday 4 August
- Amended Caledonian Sleeper service to / from Fort William on Friday 26 and Sunday 28 July
- Major improvement work in the Warrington Bank Quay area from Saturday 20 July to Sunday 4 August
- Amended Caledonian Sleeper service on Friday 19 July
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