Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
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- London Northwestern Railway
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- Transport for Wales
- West Midlands Railway
- Managing Director
- Ryan Flaherty
- Head Office
- Phone
- 03300600500
- Address
-
1 Union Street
Inverness
IV1 1PP - Email address
- enquiry@sleeper.scot
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03300600500
- Textphone number
- 1800103300600500 (For customers with hearing impairments)
- Address
-
Guest Service Centre
1 Union Street
Inverness
IV1 1PP - Note
-
Opening Hours
Monday to Friday: Between 08:30 and 20:30
Saturday: Between 08:30 and 15:30
Sunday: Between 15:30 and 20:30
- Lost Property
- Phone
- 03300600500
- Textphone number
- 01463231951 (For customers with hearing impairments)
- Address
-
Guest Service Centre
1 Union Street
Inverness
IV1 1PP - Email address
- lost.property@sleeper.scot
- Note
-
Opening Hours
Monday to Friday: Between 08:30 and 20:30
Saturday: Between 08:30 and 15:30
Sunday: Between 15:30 and 20:30
- Assisted Travel
- Phone
- 03300600500
- Textphone number
- 01463231951 (For customers with hearing impairments)
- Address
-
Guest Service Centre
1 Union Street
Inverness
IV1 1PP - Note
-
Opening Hours
Monday to Friday: Between 08:30 and 20:30
Saturday: Between 08:30 and 15:30
Sunday: Between 15:30 and 20:30
Ticketing & Fares
- Telesales
-
- Phone
- 03300600500
- Address
-
Guest Service Centre
1 Union Street
Inverness
IV1 1PP - Contact note
-
Opening Hours
Monday to Friday: Between 08:30 and 20:30
Saturday: Between 08:30 and 15:30
Sunday: Between 15:30 and 20:30
- Group Travel
- Phone
- 03300600500
- Textphone number
- 01463231951 (For customers with hearing impairments)
- Address
-
Guest Services Centre
1 Union St
Inverness
IV1 1PP - Business Travel
- Phone
- 03300600500
- Textphone number
- 01463231951 (For customers with hearing impairments)
- Seat reservations
-
Seat and cabin reservations are required for travelling on Caledonian Sleeper
- Penalty fares
- View penalty fares policy for this train company
On-board facilities
- Cycle policy
- View cycle policy for this train company
Engineering works
- Service disruptions
- Amended Caledonian Sleeper services on Sunday 12 and Monday 13 April
- Amended 23:50 London Euston to Glasgow Central service on Friday 17 April
- Amended 23:50 London Euston to Glasgow Central service on Friday 17 April
- Amended 21:45 Glasgow Central to London Euston Caledonian Sleeper service on Sunday 19 April
- Amended Caledonian Sleeper service on Friday 10 April
- Amended trains to / from London Euston from approximately 12:00 on Sunday 5 April
- Buses replace trains between Inverkeithing and Markinch on Saturday 28 and Sunday 29 March
- Amended Caledonian Sleeper services to / from Aberdeen on Saturday 21 and Sunday 22 March
- Amended 21:43 Aberdeen to Edinburgh Caledonian Sleeper train on Sunday 15 March
- Amended 21:43 Aberdeen to Edinburgh Caledonian Sleeper train on Sunday 1 March
- Buses replace trains between Dundee and Aberdeen on Sunday 9 February
- Buses replace trains between Dundee and Aberdeen late on Saturday 1 and all day on Sunday 2 February
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