Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
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- East Midlands Railway
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- London Southend Airport
- Thameslink
- TfL Rail
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
- Managing Director
- Ryan Flaherty
- Head Office
- Phone
- 03300600500
- Address
-
1 Union Street
Inverness
IV1 1PP - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03300600500
- Textphone number
- 1800103300600500 (For customers with hearing impairments)
- Address
-
Guest Service Centre
1 Union Street
Inverness
IV1 1PP - Note
-
Opening Hours
Monday to Friday: Between 08:30 and 20:30
Saturday: Between 08:30 and 15:30
Sunday: Between 15:30 and 20:30
- Lost Property
- Phone
- 03300600500
- Textphone number
- 01463231951 (For customers with hearing impairments)
- Address
-
Guest Service Centre
1 Union Street
Inverness
IV1 1PP - Email address
- [email protected]
- Note
-
Opening Hours
Monday to Friday: Between 08:30 and 20:30
Saturday: Between 08:30 and 15:30
Sunday: Between 15:30 and 20:30
- Assisted Travel
- Phone
- 03300600500
- Textphone number
- 01463231951 (For customers with hearing impairments)
- Address
-
Guest Service Centre
1 Union Street
Inverness
IV1 1PP - Note
-
Opening Hours
Monday to Friday: Between 08:30 and 20:30
Saturday: Between 08:30 and 15:30
Sunday: Between 15:30 and 20:30
Ticketing & Fares
- Telesales
-
- Phone
- 03300600500
- Address
-
Guest Service Centre
1 Union Street
Inverness
IV1 1PP - Contact note
-
Opening Hours
Monday to Friday: Between 08:30 and 20:30
Saturday: Between 08:30 and 15:30
Sunday: Between 15:30 and 20:30
- Group Travel
- Phone
- 03300600500
- Textphone number
- 01463231951 (For customers with hearing impairments)
- Address
-
Guest Services Centre
1 Union St
Inverness
IV1 1PP - Business Travel
- Phone
- 03300600500
- Textphone number
- 01463231951 (For customers with hearing impairments)
- Seat reservations
-
Seat and cabin reservations are required for travelling on Caledonian Sleeper
- Penalty fares
- View penalty fares policy for this train company
On-board facilities
- Cycle policy
- View cycle policy for this train company
Engineering works
- Service disruptions
- Amended Caledonian Sleeper service on Sunday 27 June
- Amended Caledonian Sleeper services on Friday 4 and Sunday 6 June
- Amended Caledonian Sleeper services on Sunday 30 and Monday 31 May
- Amended 21:45 Glasgow Central to London Euston service on Sunday 23 May
- Amended service through Motherwell on Saturday 15 and Sunday 16 May
- Amended service in the Motherwell area on Saturday 8 and Sunday 9 May
- No trains via Stirling on Saturday 8 and Sunday 9 May
- Amended 21:16 London Euston to Inverness Caledonian Sleeper service on Friday 7 May
- Amended services between Edinburgh and Inverness via Stirling from Saturday 1 to Monday 3 May
- Amended Caledonian Sleeper service on Monday 3 May
- Amended service to / from Motherwell from Saturday 1 to Monday 3 May
- Amended 21:16 London Euston to Inverness service on Friday 30 April
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