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Last updated:Today at 12:57
Train companies affected:CrossCountry, LNER, Lumo, ScotRail, TransPennine Express
Last updated:Today at 09:54
Train companies affected:National Rail

Caledonian Sleeper (CS)

Web Address: https://www.sleeper.scot/

Customer Support

Opening Hours:
  • Monday to Friday: 09:00 - 17:30
  • Saturday: 08:30 - 15:30
  • Sunday: 12:00 - 20:30

Phone Number: 03300600500

Web Address: https://www.sleeper.scot/help-support/contact-us/

Tickets and Information

Opening Hours:
  • Monday to Friday: 09:00 - 17:30
  • Saturday: 08:30 - 15:30
  • Sunday: 12:00 - 20:30

Phone Number: 03300600500

Web Address: https://www.sleeper.scot/help-support/contact-us/

Accessible Travel

Opening Hours:
  • Monday to Sunday & Public Holidays: 00:00 - 23:59

Phone Number: 0800 904 7267

Web Address: https://www.sleeper.scot/help-support/before-your-trip/#4

Lost Property

Opening Hours:

Available

Phone Number: 03300600500

Web Address: https://www.sleeper.scot/help-support/after-your-trip/#2

Opening Hours

  • Monday to Friday: 09:00 - 17:30
  • Saturday: 08:30 - 15:30
  • Sunday: 12:00 - 20:30

Web Address

Phone Number

Postal Address

  • Guest Service Centre
  • 1 Union Street
  • Inverness
  • IV1 1PP

Seat Reservations

Available

Seat and room reservations are required for travelling on all Caledonian Sleeper services.

Telesales

Opening Hours
  • Monday to Friday: 09:00 - 17:30
  • Saturday: 08:30 - 15:30
  • Sunday: 12:00 - 20:30
Web Address
Phone Number
Postal Address
  • Guest Service Centre
  • 1 Union Street
  • Inverness
  • IV1 1PP

Business Travel

Opening Hours
  • Monday to Friday: 09:00 - 17:30
  • Saturday: 08:30 - 15:30
  • Sunday: 12:00 - 20:30
Web Address
Phone Number
Postal Address
  • Guest Service Centre
  • 1 Union Street
  • Inverness
  • IV1 1PP

Group Travel

Opening Hours
  • Monday to Friday: 09:00 - 17:30
  • Saturday: 08:30 - 15:30
  • Sunday: 12:00 - 20:30
Web Address
Phone Number
Postal Address
  • Guest Service Centre
  • 1 Union Street
  • Inverness
  • IV1 1PP

Ticketless Travel Policy

Web Address

Opening Hours

  • Monday to Sunday & Public Holidays: 00:00 - 23:59

To ensure your assistance booking is logged and guaranteed please request your assistance 2 hours before the train is to due to leave its originating service station.

Web Address

Phone Number

Notes

To ensure your assistance booking is logged and guaranteed please request your assistance 2 hours before the train is to due to leave its originating service station.

Opening Hours

Available

Web Address

Phone Number

Email Address

Web Address

Phone Number

Postal Address

  • 1 Union Street
  • Inverness
  • IV1 1PP

Managing Director

Graham Kelly