East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 10 November 2019 18:26

Company Information

Managing Director
Julian Edwards 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG
Email address
contact@eastmidlandsrailway.co.uk  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
contact@eastmidlandsrailway.co.uk
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended evening / morning East Midlands Railways services to / from London St Pancras from Monday 27 to Friday 31 January
Reduced service to / from Stockport from 22:30 on Saturday 25 and all day on Sunday 26 January
Buses replace trains between Kettering and Corby on Sunday 19 January
Reduced service to / from Stockport from 22:30 on Saturday 18 and all day on Sunday 19 January
Amended evening / morning East Midlands Railway services to / from London St Pancras from Monday 13 to Friday 17 January
Buses replace trains between Bedford and Market Harborough / Corby on Sunday 12 January
Amended service in the Chesterfield / Sheffield area on Sunday 12 January
Amended early morning / late night East Midlands Railway services to / from London St Pancras on Saturday 11 January
Buses replace trains between Warrington Central and Liverpool Lime Street on Saturday 11 and Sunday 12 January
Reduced service to / from Stockport from 22:30 on Saturday 11 and all day on Sunday 12 January
Buses replace trains between Sleaford and Boston on Sunday 12 January
Amended service between Derby / Nottingham and Sheffield on Sunday 5 January
Buses replace trains between Sleaford and Boston on Sunday 5 January
Amended East Midlands Railway service to and from London St Pancras International on Saturday 4 January
Amended service at Stockport from 22:35 on Saturday 4 and all day on Sunday 5 January
Amended early morning East Midlands Railway service from Nottingham on Saturday 4 January
Amended 05:49 Cleethorpes to Newark North Gate service from Tuesday 7 to Friday 10 January
Amended evening / morning East Midlands Railway services from Monday 6 to Friday 10 January
Amended 22:05 Nottingham to Worksop service from Monday 30 December to Thursday 2 January
Buses replace trains between Market Harborough / Corby and Bedford on Saturday 28 and Sunday 29 December
Amended 06:47 Liverpool Lime Street to Norwich service on Friday 27 December
Amended evening / morning trains in the Warrington Central area on Monday 23 and Tuesday 24 December
Buses replace trains between Kettering and Corby on Saturday 21 and Sunday 22 December
Amended East Midlands Railway service to and from London St Pancras International on Sunday 22 December
Buses replace trains between Nottingham and Grantham on Sunday 15 December
Amended East Midlands Railway service from Monday 16 to Friday 20 December
Amended East Midlands Railway service to and from London St Pancras International on Sunday 15 December
Buses replace trains between Kettering and Corby on Saturday 14 and Sunday 15 December
Buses replace trains between Nottingham and Grantham before 10:00 on Sunday 8 December
Buses replace trains between Kettering and Corby on Saturday 7 and Sunday 8 December
Amended late night East Midlands Railway service from Monday 2 until Friday 6 December
Buses replace trains between Market Harborough / Corby and Kettering / Bedford on Saturday 30 November and Sunday 1 December
No trains at Grantham from 13:00 on Saturday 30 November until 12:00 on Sunday 1 December
Amended 05:49 Cleethorpes to Newark North Gate service from Tuesday 26 to Friday 29 November
Retimed East Midlands Railway services to / from London St Pancras International on Sunday 24 November
Retimed services between Nottingham and London St Pancras International on Saturday 23 November
Buses replace trains to / from Grantham from 12:50 on Saturday 23 until 13:00 on Sunday 24 November
Amended 23:35 Reading to Gatwick Airport service on Saturday 23 November
Revised overnight East Midlands Railway service from Monday 18 to Friday 22 November
Buses replace trains between Market Harborough / Corby and Bedford on Saturday 16 and Sunday 17 November
Buses replace East Midlands Railway services to / from Grantham on Saturday 16 until 12:00 on Sunday 17 November
Amended late night / early morning East Midlands Railway service from Monday 11 to Saturday 16 November
Amended 06:47 Liverpool Lime Street to Norwich service from Tuesday 12 to Friday 15 November