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East Midlands Railway (EM)
Information last updated 28 June 2022 11:42
- Managing Director
- Will Rogers
- Head Office
- Phone
- 03457125678
- Fax
- 08456 010 992
- Address
-
Locomotive House
Locomotive Way
Derby
Derbyshire
DE24 8PU - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03457125678
- Fax
- 08456 010 988
- Textphone number
- 1800103457125678 (For customers with hearing impairments)
- Address
-
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS - Web address
- https://www.eastmidlandsrailway.co.uk
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Sunday 24 hours a day
- Lost Property
- Phone
- 03457125678
- Address
-
-
-
-
- - Web address
- East Midlands Railway - Lost Property
- Note
-
When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.
Opening hours
Monday to Friday 08:00 - 18:00
- Assisted Travel
- Phone
- 03457125678
- Textphone number
- 08457 078 051 (For customers with hearing impairments)
- Web address
- East Midlands Railway - Assisted Travel
Ticketing & Fares
- Telesales
-
- Phone
- 03457125678
- Address
-
- Contact note
-
Tickets will be delivered within 5 working days.
Next day delivery available at £6 (tickets should be ordered before 2pm)
Tickets may be collected from station or ticket office if facilities are available
Opening hours
Monday to Sunday - 08:00 to 22:00
- Group Travel
- Phone
- 03457125678
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
-
On East Midlands Mainline services and limited East Midlands Connect services.
- Penalty fares
- Buying tickets on the train
- Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended 05:24 Kettering to Sheffield from Tuesday 9 to Friday 12 August
- Amended 21:45 Sheffield to London St Pancras International from Tuesday 9 to Thursday 11 August
- Amended early morning East Midlands Railway services to / from London St Pancras International on Saturday 6 and Sunday 7 August
- Revised service between Derby and Matlock on Saturday 23 July
- Amended 22:51 Leicester to Nottingham service from Monday 8 to Friday 12 August
- Buses replace trains between Norwich and Ely on Saturday 17 and Sunday 18 September
- Buses replace trains between Cambridge North and Thetford on Saturday 10 and Sunday 11 September
- Amended evening / morning East Midlands Railway trains to / from London St Pancras International from Monday 1 to Friday 5 August
- Amended 22:35 London St Pancras International to Wellingborough service on Saturday 30 July
- Buses replace morning trains to / from Long Eaton on Saturday 30 July
- Amended 05:21 Nottingham to Liverpool Lime Street service from Tuesday 2 to Friday 5 August
- Amended 06:47 Liverpool Lime Street to Norwich service on Monday 1 August
- Amended evening / morning trains in the Bedford / Wellingborough area from Monday 25 to Friday 29 July
- Amended late night / early morning trains in the Nottingham / Derby area from Monday 25 to Friday 29 July
- Amended 05:22 Derby to Nottingham service from Tuesday 26 to Friday 29 July
- Amended 23:43 Worksop to Nottingham service from Monday 25 to Friday 29 July
- Amended morning trains in the Nottingham area on Sunday 24 July
- Amended 06:47 Liverpool Lime Street to Norwich service from Monday 25 to Thursday 28 July
- No evening / morning trains between Corby and Leicester from Monday 18 to Friday 22 July
- Amended 20:34 London St Pancras International to Lincoln service from Monday 18 to Friday 22 July
- Buses replace evening trains to / from Beeston / Nottingham from Monday 18 to Friday 22 July
- Buses replace morning trains between Kettering and Corby on Sunday 17 July
- Amended morning services between Leicester and Kettering on Saturday 16 July
- Buses replace evening trains between Nottingham and Derby from Monday 18 to Thursday 21 July
- Buses replace evening / morning trains between Nottingham / Market Rasen and Cleethorpes from Monday 18 to Friday 22 July
- Amended morning services between Nottingham and Peterborough on Saturday 16 July
- Amended 06:47 Liverpool Lime Street to Norwich service on Monday 18 July
- Amended 22:51 Leicester to Nottingham service from Tuesday 5 to Thursday 7 July
- Buses replace evening trains between Lincoln and Peterborough from Monday 4 to Thursday 7 July
- Amended evening / morning trains to / from London St Pancras International from Monday 4 to Friday 8 July
- Amended 22:32 London St Pancras to Sheffield service from Monday 4 to Thursday 7 July
- Amended morning services in the East Midlands Parkway area on Sunday 3 July
- Buses replace trains between Peterborough and Ely on Saturday 17 and Sunday 18 September
- Buses replace trains between Sheffield and Nottingham on Sunday 11 September
- Buses replace trains between Peterborough and Ely / Cambridge on Saturday 10 and Sunday 11 September
- Buses replace morning trains between Bedford and St Albans on Sunday 24 July
- Buses replace early morning trains between Harpenden / Luton and Bedford on Sunday 17 July
- Amended late night / early morning services between London St Pancras International and Nottingham / Derby / Sheffield from Monday 11 to Friday 15 July
- Amended early morning East Midlands Railway services between Bedford and London St Pancras International on Sunday 10 July
- Buses replace early morning trains between Corby and Kettering on Saturday 9 July
- Amended 05:00 and 06:08 Nottingham and Norwich services on Saturday 9 July
- Buses replace late night / early morning services between Mansfield Woodhouse and Worksop from Monday 11 to Friday 15 July
- Amended late night / early morning services between Liverpool Lime Street and Nottingham from Monday 11 to Friday 15 July
- Buses replace trains between Derby and Matlock on Saturday 9 and Sunday 10 July
- Buses replace trains between Luton and West Hampstead Thameslink on Saturday 2 and Sunday 3 July
- Amended service at Sheffield from Saturday 30 July until Monday 1 August
- Buses replace trains between Sheffield and Hope on Saturday 23 and Sunday 24 July
- Buses replace trains between Sheffield and Nottingham / Derby on Saturday 23 and Sunday 24 July
- Buses replace trains between Sheffield and Hope on Saturday 16 and Sunday 17 July
- Buses replace trains between Sheffield and Nottingham / Derby on Saturday 16 and Sunday 17 July
- No trains at Barrow Haven from Sunday 8 May to Sunday 7 August
- Amended trains in the Chesterfield area from Saturday 9 to Monday 11 July
- Buses replace trains between Warrington Central and Liverpool Lime Street on Sunday 3 July
- Amended service to / from Sheffield on Saturday 2 and Sunday 3 July
- Buses replace trains between Sheffield and Hope on Saturday 2 and Sunday 3 July
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