East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 28 June 2022 11:42

Company Information

Managing Director
Will Rogers 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Locomotive House
Locomotive Way
Derby
Derbyshire
DE24 8PU
Email address
[email protected]  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
[email protected]
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended 05:24 Kettering to Sheffield from Tuesday 9 to Friday 12 August
Amended 21:45 Sheffield to London St Pancras International from Tuesday 9 to Thursday 11 August
Amended early morning East Midlands Railway services to / from London St Pancras International on Saturday 6 and Sunday 7 August
Revised service between Derby and Matlock on Saturday 23 July
Amended 22:51 Leicester to Nottingham service from Monday 8 to Friday 12 August
Buses replace trains between Norwich and Ely on Saturday 17 and Sunday 18 September
Buses replace trains between Cambridge North and Thetford on Saturday 10 and Sunday 11 September
Amended evening / morning East Midlands Railway trains to / from London St Pancras International from Monday 1 to Friday 5 August
Amended 22:35 London St Pancras International to Wellingborough service on Saturday 30 July
Buses replace morning trains to / from Long Eaton on Saturday 30 July
Amended 05:21 Nottingham to Liverpool Lime Street service from Tuesday 2 to Friday 5 August
Amended 06:47 Liverpool Lime Street to Norwich service on Monday 1 August
Amended evening / morning trains in the Bedford / Wellingborough area from Monday 25 to Friday 29 July
Amended late night / early morning trains in the Nottingham / Derby area from Monday 25 to Friday 29 July
Amended 05:22 Derby to Nottingham service from Tuesday 26 to Friday 29 July
Amended 23:43 Worksop to Nottingham service from Monday 25 to Friday 29 July
Amended morning trains in the Nottingham area on Sunday 24 July
Amended 06:47 Liverpool Lime Street to Norwich service from Monday 25 to Thursday 28 July
No evening / morning trains between Corby and Leicester from Monday 18 to Friday 22 July
Amended 20:34 London St Pancras International to Lincoln service from Monday 18 to Friday 22 July
Buses replace evening trains to / from Beeston / Nottingham from Monday 18 to Friday 22 July
Buses replace morning trains between Kettering and Corby on Sunday 17 July
Amended morning services between Leicester and Kettering on Saturday 16 July
Buses replace evening trains between Nottingham and Derby from Monday 18 to Thursday 21 July
Buses replace evening / morning trains between Nottingham / Market Rasen and Cleethorpes from Monday 18 to Friday 22 July
Amended morning services between Nottingham and Peterborough on Saturday 16 July
Amended 06:47 Liverpool Lime Street to Norwich service on Monday 18 July
Amended 22:51 Leicester to Nottingham service from Tuesday 5 to Thursday 7 July
Buses replace evening trains between Lincoln and Peterborough from Monday 4 to Thursday 7 July
Amended evening / morning trains to / from London St Pancras International from Monday 4 to Friday 8 July
Amended 22:32 London St Pancras to Sheffield service from Monday 4 to Thursday 7 July
Amended morning services in the East Midlands Parkway area on Sunday 3 July
Buses replace trains between Peterborough and Ely on Saturday 17 and Sunday 18 September
Buses replace trains between Sheffield and Nottingham on Sunday 11 September
Buses replace trains between Peterborough and Ely / Cambridge on Saturday 10 and Sunday 11 September
Buses replace morning trains between Bedford and St Albans on Sunday 24 July
Buses replace early morning trains between Harpenden / Luton and Bedford on Sunday 17 July
Amended late night / early morning services between London St Pancras International and Nottingham / Derby / Sheffield from Monday 11 to Friday 15 July
Amended early morning East Midlands Railway services between Bedford and London St Pancras International on Sunday 10 July
Buses replace early morning trains between Corby and Kettering on Saturday 9 July
Amended 05:00 and 06:08 Nottingham and Norwich services on Saturday 9 July
Buses replace late night / early morning services between Mansfield Woodhouse and Worksop from Monday 11 to Friday 15 July
Amended late night / early morning services between Liverpool Lime Street and Nottingham from Monday 11 to Friday 15 July
Buses replace trains between Derby and Matlock on Saturday 9 and Sunday 10 July
Buses replace trains between Luton and West Hampstead Thameslink on Saturday 2 and Sunday 3 July
Amended service at Sheffield from Saturday 30 July until Monday 1 August
Buses replace trains between Sheffield and Hope on Saturday 23 and Sunday 24 July
Buses replace trains between Sheffield and Nottingham / Derby on Saturday 23 and Sunday 24 July
Buses replace trains between Sheffield and Hope on Saturday 16 and Sunday 17 July
Buses replace trains between Sheffield and Nottingham / Derby on Saturday 16 and Sunday 17 July
No trains at Barrow Haven from Sunday 8 May to Sunday 7 August
Amended trains in the Chesterfield area from Saturday 9 to Monday 11 July
Buses replace trains between Warrington Central and Liverpool Lime Street on Sunday 3 July
Amended service to / from Sheffield on Saturday 2 and Sunday 3 July
Buses replace trains between Sheffield and Hope on Saturday 2 and Sunday 3 July