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East Midlands Railway (EM)
Information last updated 21 June 2021 02:25
- Managing Director
- Will Rogers
- Head Office
- Phone
- 03457125678
- Fax
- 08456 010 992
- Address
-
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03457125678
- Fax
- 08456 010 988
- Textphone number
- 1800103457125678 (For customers with hearing impairments)
- Address
-
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS - Web address
- https://www.eastmidlandsrailway.co.uk
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Sunday 24 hours a day
- Lost Property
- Phone
- 03457125678
- Address
-
-
-
-
- - Web address
- East Midlands Railway - Lost Property
- Note
-
When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.
Opening hours
Monday to Friday 08:00 - 18:00
- Assisted Travel
- Phone
- 03457125678
- Textphone number
- 08457 078 051 (For customers with hearing impairments)
- Web address
- East Midlands Railway - Assisted Travel
Ticketing & Fares
- Telesales
-
- Phone
- 03457125678
- Address
-
- Contact note
-
Tickets will be delivered within 5 working days.
Next day delivery available at £6 (tickets should be ordered before 2pm)
Tickets may be collected from station or ticket office if facilities are available
Opening hours
Monday to Sunday - 08:00 to 22:00
- Group Travel
- Phone
- 03457125678
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
-
On East Midlands Mainline services and limited East Midlands Connect services.
- Penalty fares
- Buying tickets on the train
- Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended East Midlands Railway services to / from London St Pancras International on Saturday 24 and Sunday 25 July
- Buses replace trains between Manchester Oxford Road and Liverpool Lime Street via Warrington Central from Saturday 28 to Monday 30 August
- Amended early morning services to / from Sheffield from Tuesday 31 August to Friday 3 September
- Buses replace late night trains to / from Market Harborough from Monday 30 August to Friday 3 September
- No trains between Luton and London St Pancras International from Saturday 28 to Monday 30 August
- Amended service between Bedford and Wellingborough on Monday 23 and Tuesday 24 August
- Buses replace trains between Nottingham and East Midlands Parkway before 09:15 on Sunday 22 August
- Amended late night / early morning EMR services to / from Nottingham from Tuesday 17 to Friday 20 August
- Amended East Midlands midweek services from Monday 16 to Friday 20 August
- Amended 07:51 Derby to London St Pancras International on Sunday 15 August
- Amended early morning East Midlands Railway service through Kettering on Saturday 14 August
- Amended evening / morning trains in the Loughborough area from Monday 9 to Saturday 14 August
- Amended evening / morning trains in the Chesterfield area from Monday 9 to Friday 13 August
- Buses replace evening / morning trains at Market Harborough from Monday 9 to Friday 13 August
- Amended East Midlands Railway services to / from London St Pancras International from 20:30 on Saturday 7 and all day on Sunday 8 August
- Amended late night / early morning East Midlands Railway service from Monday 2 to Friday 6 August
- Amended services to / from London St Pancras International on Saturday 31 July and Sunday 1 August
- Amended 06:47 Liverpool Lime Street to Norwich service from Tuesday 22 to Friday 25 June
- Buses replace late night trains to / from Barrow-upon-Soar from Monday 26 to Thursday 29 July
- Amended very early morning trains between Derby and Chesterfield on Saturday 24 July
- Buses replace late night / early morning trains to / from Corby from Monday 21 to Friday 25 June
- Amended late night / early morning East Midlands Railway service from Monday 19 to Friday 23 July
- Amended East Midlands Railway service to / from London St Pancras International on Sunday 18 July
- Buses replace trains between Peterborough and Stamford on Saturday 17 and Sunday 18 July
- Amended 23:20 Nottingham to Leicester service from Monday 5 to Thursday 8 July
- Buses replace evening / morning trains between Market Rasen and Cleethorpes / Lincoln from Monday 5 to Friday 9 July
- Buses replace trains between Uttoxeter and Stoke-on-Trent on Sunday 4 July
- Amended East Midlands morning services on Sunday 11 July
- Amended late night service between Nottingham and Leicester on Saturday 10 July
- Reduced late night / early morning service at Long Eaton from Tuesday 13 to Friday 16 July
- Amended 22:30 & 23:43 Worksop to Nottingham service from Monday 12 to Friday 16 July
- Amended late night / early morning East Midlands Railway service to and from London St Pancras International from Monday 12 to Friday 16 July
- Amended 05:22 Derby to Nottingham from Tuesday 13 to Friday 16 July
- Amended late night / early morning East Midlands Railway service from Monday 5 to Friday 9 July
- Buses replace late night / early morning trains between Worksop and Mansfield Woodhouse from Monday 5 to Thursday 8 July
- Amended services between Manchester Piccadilly and Liverpool Lime Street via Warrington Central on Sunday 4 July
- Buses replace trains between Norwich and Ely on Sunday 27 June
- Buses replace trains to / from Market Harborough on Saturday 26 and Sunday 27 June
- Amended evening / morning service at Market Harborough from Monday 28 June to Friday 2 July
- Amended late night trains between Leicester and East Midlands Parkway from Monday 28 June to Friday 2 July
- Amended late night trains between Nottingham and Worksop from Monday 28 June to Thursday 1 July
- Amended trains in the Dronfield area from Monday 21 to Saturday 26 June
- Buses replace overnight trains between Sleaford and Peterborough from Monday 21 to Friday 25 June
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