East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 19 March 2020 17:57

Company Information

Managing Director
Will Rogers 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG
Email address
contact@eastmidlandsrailway.co.uk  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
contact@eastmidlandsrailway.co.uk
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended 22:05 Nottingham to Worksop from Tuesday 16 to Friday 19 June
Amended East Midlands Railway trains between East Midlands Parkway and Leicester from Monday 15 to Thursday 18 June.
Amended East Midlands Railway service to / from London St Pancras International on Sunday 14 June
Buses replace trains between Sheffield / Chesterfield and Nottingham on Sunday 14 June
Buses replace trains between Sheffield and Rotherham Central / Doncaster on Sunday 14 June
Amended service to / from Wakefield Westgate on Sunday 7 June
Amended East Midlands Railway service to / from London St Pancras International on Sunday 7 June
Buses replace trains between Glasgow Central / Bridgeton and Motherwell / Shotts on Sunday 31 May
Amended late night East Midlands Railway services to / from London St Pancras International from Monday 8 to Thursday 11 June
Amended 04:45 Leicester to London St Pancras International service on Saturday 6 June
Amended 06:47 Liverpool Lime Street to Norwich service from Tuesday 9 June to Friday 12 June
Amended East Midlands Railway services to / from London St Pancras International on Sunday 31 May
Reduced service at Wakefield Westgate on Sunday 31 May
Amended late night / early morning East Midlands Railway service from Monday 1 to Friday 5 June
Amended 22:01 Nottingham to Leicester service from Monday 1 to Thursday 4 June
Amended 22:20 London St Pancras International to Sheffield service from Tuesday 26 to Thursday 28 May
Amended services to / from London St Pancras International from Saturday 23 to Monday 25 May
No trains between Ely and Peterborough / Norwich on Sunday 24 May
Reduced service at Wakefield Westgate on Sunday 24 May
No trains at Wakefield Westgate on Sunday 17 May
Amended late night / early morning East Midlands Railway service from Monday 18 to Friday 22 May
Amended early morning East Midlands Railway service from Tuesday 19 to Friday 22 May
Amended morning East Midlands Railway services to / from London St Pancras International on Sunday 10 May
No trains at Wakefield Westgate on Sunday 10 May
Amended 05:49 Cleethorpes to Newark North Gate service from Tuesday 12 to Friday 15 May
Amended 00:15 London St Pancras International to Leicester service on Saturday 9 May
Amended evening East Midlands Railway services to / from London St Pancras International from Monday 11 to Thursday 14 May
No trains between Ely and Peterborough / Cambridge on Sunday 10 May
Amended late night / early morning East Midlands Railway train services from Monday 4 to Friday 8 May
Amended services to / from London St Pancras International on Saturday 2 and Sunday 3 May
Amended 22:05 Nottingham to Worksop from Tuesday 5 to Friday 8 May
Amended East Midlands Railway late night / early morning trains from Monday 27 April to Friday 1 May
Amended services to / from London St Pancras International on Sunday 26 April
Amended 04:45 Leicester to London St Pancras International on Saturday 25 April
Amended 06:47 Liverpool Lime Street to Norwich service Tuesday 28 and Wednesday 29 April
Buses replace trains between Sleaford and Boston on Sunday 26 April
Amended 20:26 Leicester to Lincoln service on Saturday 25 April
Amended midweek East Midlands Railway services from Monday 6 to Friday 10 April
Amended evening / morning East Midlands Railway services from Monday 20 to Saturday 25 April
Buses replace trains between Bedford and Corby / Market Harborough on Saturday 18 April
Buses replace trains between Luton and Bedford / Corby / Market Harborough on Sunday 19 April
Amended overnight / early morning East Midlands Railway trains from Monday 13 to Friday 17 April
Buses replace trains between Market Harborough / Corby and Bedford / Luton on Saturday 11 and Sunday 12 April
Amended 22:01 Nottingham to Leicester on Tuesday 21 and Wednesday 22 April
Buses replace trains between Grantham and Sleaford on Saturday 18 and Sunday 19 April
Amended 20:26 Leicester to Lincoln service on Saturday 18 April
Amended services to / from Liverpool Lime Street from Saturday 11 to Monday 13 April
Amended 20:26 Leicester to Lincoln service on Saturday 11 April
Buses will replace trains between Doncaster and Gainsborough Lea Road / Lincoln after 19:00 on Saturday 11 and all day Monday 13 April
Amended service between Derby and Sheffield on Sunday 5 April
Amended 20:26 Leicester to Lincoln service on Saturday 4 April
Amended 04:45 Leicester to London St Pancras International service on Saturday 4 April
Buses replace trains between Nottingham and Sleaford via Grantham on Sunday 29 March
Amended late night / early morning East Midlands Railway services from Monday 30 March to Friday 3 April
Amended East Midlands Railway services to / from London St Pancras International on Sunday 29 March
Amended 05:49 Cleethorpes to Newark North Gate service from Tuesday 31 March to Friday 3 April
Buses replace trains between Sheffield and Chinley on Sunday 29 March