East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 24 January 2020 16:03

Company Information

Managing Director
Julian Edwards 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG
Email address
contact@eastmidlandsrailway.co.uk  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
contact@eastmidlandsrailway.co.uk
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended 22:01 Nottingham to Leicester on Tuesday 21 and Wednesday 22 April
Buses replace trains between Grantham and Sleaford on Saturday 18 and Sunday 19 April
Amended 20:26 Leicester to Lincoln service on Saturday 19 April
Amended services to / from Liverpool Lime Street from Saturday 11 to Monday 13 April
Amended 20:26 Leicester to Lincoln service on Saturday 11 April
Buses will replace trains between Doncaster and Gainsborough Lea Road / Lincoln after 19:00 on Saturday 11 and all day Monday 13 April
Amended service between Derby and Sheffield on Sunday 5 April
Amended 20:26 Leicester to Lincoln service on Saturday 4 April
Amended 04:45 Leicester to London St Pancras International service on Saturday 4 April
Buses replace trains between Nottingham and Sleaford via Grantham on Sunday 29 March
Amended late night / early morning East Midlands Railway services from Monday 30 March to Friday 3 April
Amended East Midlands Railway services to / from London St Pancras International on Sunday 29 March
Amended 05:49 Cleethorpes to Newark North Gate service from Tuesday 31 March to Friday 3 April
Buses replace trains between Sheffield and Chinley on Sunday 29 March
Amended late night / early morning East Midlands Railway trains from Monday 23 to Friday 27 March
Buses replace trains between Sheffield / Chesterfield and Chinley / Stockport on Sunday 22 March
Buses replace trains between Doncaster and Swinton on Saturday 21 and Sunday 22 March
Buses replace trains between Market Harborough / Corby and Luton / Bedford on Sunday 15 March
Amended evening trains to / from London St Pancras International from Monday 16 to Friday 20 March
Buses replace trains between Sheffield and Chinley on Sunday 15 March
Buses replace trains between Newark Castle and Lincoln on Saturday 14 and Sunday 15 March
Amended 06:47 Liverpool Lime Street to Norwich service from Tuesday 17 to Friday 20 March
Amended late night / early morning service between Sheffield / Derby / Nottingham and London St Pancras International from Monday 9 to Friday 13 March
Amended service to / from London St Pancras International on Sunday 8 March
Buses replace trains between Grantham and Sleaford on Sunday 8 March
Buses replace trains between Sheffield / Chesterfield and Chinley / Stockport on Sunday 8 March
Amended East Midlands Railway service to and from London St Pancras International on Saturday 29 February and Sunday 1 March
Buses replace trains between Sheffield and Manchester Piccadilly on Sunday 1 March
Buses replace trains between Sheffield and Manchester Piccadilly on Sunday 23 February
Amended evening / morning services to / from London St Pancras International from Monday 24 to Friday 28 February
Amended service between Sheffield / Nottingham / Corby and London St Pancras International on Saturday 22 and Sunday 23 February
Amended overnight East Midlands Railway trains from Monday 3 to Friday 7 February
Buses replace trains between Market Harborough / Corby and Bedford on Sunday 2 February
Amended late night / early morning service between Sheffield / Derby / Nottingham and London St Pancras International from Monday 17 to Friday 21 February
Amended service between Sheffield / Nottingham / Corby and London St Pancras International on Saturday 15 and Sunday 16 February
Amended 05:49 Cleethorpes to Newark North Gate service from Tuesday 18 to Friday 21 February
Amended 06:47 Liverpool Lime Street to Norwich service Tuesday 4 to Friday 7 February
Buses replace trains between Nottingham and Grantham / Newark Castle / Newark North Gate on Saturday 1 February and Sunday 2 February
Buses replace trains between Sheffield and Manchester Piccadilly on Sunday 16 February
Amended train service between Sheffield and Chesterfield / Nottingham before 11:55 on Sunday 16 February
Amended evening / morning East Midlands Railway services from Monday 10 to Friday 14 February
Buses replace trains between Kettering and Corby on Sunday 9 February
Amended 22:05 Nottingham to Worksop service from Monday 10 to Thursday 13 February
Amended service in the Edale area on Sunday 9 February
Amended evening / morning East Midlands Railways services to / from London St Pancras from Monday 27 to Friday 31 January