East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 21 June 2021 02:25

Company Information

Managing Director
Will Rogers 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG
Email address
[email protected]  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
[email protected]
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended East Midlands Railway services to / from London St Pancras International on Saturday 24 and Sunday 25 July
Buses replace trains between Manchester Oxford Road and Liverpool Lime Street via Warrington Central from Saturday 28 to Monday 30 August
Amended early morning services to / from Sheffield from Tuesday 31 August to Friday 3 September
Buses replace late night trains to / from Market Harborough from Monday 30 August to Friday 3 September
No trains between Luton and London St Pancras International from Saturday 28 to Monday 30 August
Amended service between Bedford and Wellingborough on Monday 23 and Tuesday 24 August
Buses replace trains between Nottingham and East Midlands Parkway before 09:15 on Sunday 22 August
Amended late night / early morning EMR services to / from Nottingham from Tuesday 17 to Friday 20 August
Amended East Midlands midweek services from Monday 16 to Friday 20 August
Amended 07:51 Derby to London St Pancras International on Sunday 15 August
Amended early morning East Midlands Railway service through Kettering on Saturday 14 August
Amended evening / morning trains in the Loughborough area from Monday 9 to Saturday 14 August
Amended evening / morning trains in the Chesterfield area from Monday 9 to Friday 13 August
Buses replace evening / morning trains at Market Harborough from Monday 9 to Friday 13 August
Amended East Midlands Railway services to / from London St Pancras International from 20:30 on Saturday 7 and all day on Sunday 8 August
Amended late night / early morning East Midlands Railway service from Monday 2 to Friday 6 August
Amended services to / from London St Pancras International on Saturday 31 July and Sunday 1 August
Amended 06:47 Liverpool Lime Street to Norwich service from Tuesday 22 to Friday 25 June
Buses replace late night trains to / from Barrow-upon-Soar from Monday 26 to Thursday 29 July
Amended very early morning trains between Derby and Chesterfield on Saturday 24 July
Buses replace late night / early morning trains to / from Corby from Monday 21 to Friday 25 June
Amended late night / early morning East Midlands Railway service from Monday 19 to Friday 23 July
Amended East Midlands Railway service to / from London St Pancras International on Sunday 18 July
Buses replace trains between Peterborough and Stamford on Saturday 17 and Sunday 18 July
Amended 23:20 Nottingham to Leicester service from Monday 5 to Thursday 8 July
Buses replace evening / morning trains between Market Rasen and Cleethorpes / Lincoln from Monday 5 to Friday 9 July
Buses replace trains between Uttoxeter and Stoke-on-Trent on Sunday 4 July
Amended East Midlands morning services on Sunday 11 July
Amended late night service between Nottingham and Leicester on Saturday 10 July
Reduced late night / early morning service at Long Eaton from Tuesday 13 to Friday 16 July
Amended 22:30 & 23:43 Worksop to Nottingham service from Monday 12 to Friday 16 July
Amended late night / early morning East Midlands Railway service to and from London St Pancras International from Monday 12 to Friday 16 July
Amended 05:22 Derby to Nottingham from Tuesday 13 to Friday 16 July
Amended late night / early morning East Midlands Railway service from Monday 5 to Friday 9 July
Buses replace late night / early morning trains between Worksop and Mansfield Woodhouse from Monday 5 to Thursday 8 July
Amended services between Manchester Piccadilly and Liverpool Lime Street via Warrington Central on Sunday 4 July
Buses replace trains between Norwich and Ely on Sunday 27 June
Buses replace trains to / from Market Harborough on Saturday 26 and Sunday 27 June
Amended evening / morning service at Market Harborough from Monday 28 June to Friday 2 July
Amended late night trains between Leicester and East Midlands Parkway from Monday 28 June to Friday 2 July
Amended late night trains between Nottingham and Worksop from Monday 28 June to Thursday 1 July
Amended trains in the Dronfield area from Monday 21 to Saturday 26 June
Buses replace overnight trains between Sleaford and Peterborough from Monday 21 to Friday 25 June