Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Southend Airport
- London Underground
- Lumo
- Merseyrail
- National Rail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- TfL Rail
- Thameslink
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
East Midlands Railway (EM)
Information last updated 12 January 2022 22:39
- Managing Director
- Will Rogers
- Head Office
- Phone
- 03457125678
- Fax
- 08456 010 992
- Address
-
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03457125678
- Fax
- 08456 010 988
- Textphone number
- 1800103457125678 (For customers with hearing impairments)
- Address
-
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS - Web address
- https://www.eastmidlandsrailway.co.uk
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Sunday 24 hours a day
- Lost Property
- Phone
- 03457125678
- Address
-
-
-
-
- - Web address
- East Midlands Railway - Lost Property
- Note
-
When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.
Opening hours
Monday to Friday 08:00 - 18:00
- Assisted Travel
- Phone
- 03457125678
- Textphone number
- 08457 078 051 (For customers with hearing impairments)
- Web address
- East Midlands Railway - Assisted Travel
Ticketing & Fares
- Telesales
-
- Phone
- 03457125678
- Address
-
- Contact note
-
Tickets will be delivered within 5 working days.
Next day delivery available at £6 (tickets should be ordered before 2pm)
Tickets may be collected from station or ticket office if facilities are available
Opening hours
Monday to Sunday - 08:00 to 22:00
- Group Travel
- Phone
- 03457125678
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
-
On East Midlands Mainline services and limited East Midlands Connect services.
- Penalty fares
- Buying tickets on the train
- Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended late night / early morning service between London St Pancras International and Corby from Monday 28 February to Saturday 5 March
- Amended 21:10 Corby to London St Pancras International service on Saturday 26 February
- Cancelled 23:55 London St Pancras International to Corby service on Saturday 26 February
- Amended late night service between Derby and Nottingham from Monday 31 January to Thursday 3 February
- Amended 22:00 Cleethorpes to Nottingham service from Monday 31 January to Friday 4 February
- Buses replace trains between Lincoln and Cleethorpes on Saturday 26 and Sunday 27 February
- Amended late night / early morning EMR trains to / from London St Pancras International from Monday 21 to Friday 25 February
- Amended EMR service to / from London St Pancras International on Saturday 19 and Sunday 20 February
- Amended 22:00 Cleethorpes to Nottingham service on Friday 25 February
- Amended late night / early morning services to / from London St Pancras International from Monday 14 to Thursday 17 February
- Amended late night / early morning East Midlands Railway services from Sheffield from Tuesday 15 to Friday 18 February
- Amended services to / from London St Pancras International on Saturday 12 and Sunday 13 February
- Amended morning services to / from Nottingham on Sunday 13 February
- Amended 23:18 Nottingham to Leicester service on Saturday 12 February
- Amended early morning EMR service to London St Pancras International from Tuesday 8 to Friday 11 February
- Amended 22:39 Worksop to Nottingham service from Monday 7 to Thursday 10 February
- Buses replace trains between Peterborough and Ely / Cambridge on Sunday 27 March
- Amended early morning service through Market Rasen on Saturday 5 February
- Amended 08:18 Derby to Nottingham service on Sunday 6 February
- Amended 23:48 Nottingham to Derby from Monday 7 to Thursday 10 February
- Amended service to / from London St Pancras International on Saturday 5 and Sunday 6 February
- Amended 07:24 and 08:21 Nottingham to London St Pancras International trains on Sunday 6 February
- Buses replace trains between Grantham and Boston on Saturday 5 and Sunday 6 February
- Buses replace trains between Peterborough and Ely on Sunday 20 March
- Buses replace early morning trains between Nottingham and Derby on Sunday 30 January
- Buses replace late night / early morning trains between Lincoln and Cleethorpes from Monday 31 January to Friday 4 February
- Amended late night / early morning between Liverpool Lime Street / Worksop and Nottingham from Monday 31 January to Friday 4 February
- Buses replace trains between Lincoln and Cleethorpes on Sunday 30 January
- Amended services to / from Liverpool Lime Street on Sunday 30 January
- Amended 22:35 / 23:35 London St Pancras International to Nottingham services from Monday 31 January to Saturday 5 February
- Amended late night early morning services to / from London St Pancras International from Monday 31 January to Sunday 6 February
- Amended services between London St Pancras International and Nottingham / Sheffield on Sunday 30 January
- Buses replace trains between Peterborough and Ely on Sunday 13 March
- Amended late night / early morning between Liverpool Lime Street / Worksop and Nottingham from Monday 24 to Friday 28 January
- Buses replace trains between Lincoln and Cleethorpes on Sunday 23 January
- Buses replace trains between Stockport and Chesterfield / Sheffield on Saturday 22 and Sunday 23 January
- Amended late night / early morning services to / from London St Pancras International from Monday 24 to Saturday 29 January
- Amended services via Loughborough on Sunday 23 January
- Buses replace trains between Ely and Norwich on Saturday 26 and Sunday 27 February
- Buses replace trains between Ely and Norwich on Saturday 19 and Sunday 20 February
- Amended 20:49 Doncaster to Peterborough service from Monday 17 to Friday 21 January
- Amended late night / early morning services between London St Pancras International and Corby from Monday 17 to Saturday 22 January
You are here:
- Home
- Stations & on train
- Train Operating Companies
- East Midlands Railway
