East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 12 January 2022 22:39

Company Information

Managing Director
Will Rogers 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG
Email address
[email protected]  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
[email protected]
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended late night / early morning service between London St Pancras International and Corby from Monday 28 February to Saturday 5 March
Amended 21:10 Corby to London St Pancras International service on Saturday 26 February
Cancelled 23:55 London St Pancras International to Corby service on Saturday 26 February
Amended late night service between Derby and Nottingham from Monday 31 January to Thursday 3 February
Amended 22:00 Cleethorpes to Nottingham service from Monday 31 January to Friday 4 February
Buses replace trains between Lincoln and Cleethorpes on Saturday 26 and Sunday 27 February
Amended late night / early morning EMR trains to / from London St Pancras International from Monday 21 to Friday 25 February
Amended EMR service to / from London St Pancras International on Saturday 19 and Sunday 20 February
Amended 22:00 Cleethorpes to Nottingham service on Friday 25 February
Amended late night / early morning services to / from London St Pancras International from Monday 14 to Thursday 17 February
Amended late night / early morning East Midlands Railway services from Sheffield from Tuesday 15 to Friday 18 February
Amended services to / from London St Pancras International on Saturday 12 and Sunday 13 February
Amended morning services to / from Nottingham on Sunday 13 February
Amended 23:18 Nottingham to Leicester service on Saturday 12 February
Amended early morning EMR service to London St Pancras International from Tuesday 8 to Friday 11 February
Amended 22:39 Worksop to Nottingham service from Monday 7 to Thursday 10 February
Buses replace trains between Peterborough and Ely / Cambridge on Sunday 27 March
Amended early morning service through Market Rasen on Saturday 5 February
Amended 08:18 Derby to Nottingham service on Sunday 6 February
Amended 23:48 Nottingham to Derby from Monday 7 to Thursday 10 February
Amended service to / from London St Pancras International on Saturday 5 and Sunday 6 February
Amended 07:24 and 08:21 Nottingham to London St Pancras International trains on Sunday 6 February
Buses replace trains between Grantham and Boston on Saturday 5 and Sunday 6 February
Buses replace trains between Peterborough and Ely on Sunday 20 March
Buses replace early morning trains between Nottingham and Derby on Sunday 30 January
Buses replace late night / early morning trains between Lincoln and Cleethorpes from Monday 31 January to Friday 4 February
Amended late night / early morning between Liverpool Lime Street / Worksop and Nottingham from Monday 31 January to Friday 4 February
Buses replace trains between Lincoln and Cleethorpes on Sunday 30 January
Amended services to / from Liverpool Lime Street on Sunday 30 January
Amended 22:35 / 23:35 London St Pancras International to Nottingham services from Monday 31 January to Saturday 5 February
Amended late night early morning services to / from London St Pancras International from Monday 31 January to Sunday 6 February
Amended services between London St Pancras International and Nottingham / Sheffield on Sunday 30 January
Buses replace trains between Peterborough and Ely on Sunday 13 March
Amended late night / early morning between Liverpool Lime Street / Worksop and Nottingham from Monday 24 to Friday 28 January
Buses replace trains between Lincoln and Cleethorpes on Sunday 23 January
Buses replace trains between Stockport and Chesterfield / Sheffield on Saturday 22 and Sunday 23 January
Amended late night / early morning services to / from London St Pancras International from Monday 24 to Saturday 29 January
Amended services via Loughborough on Sunday 23 January
Buses replace trains between Ely and Norwich on Saturday 26 and Sunday 27 February
Buses replace trains between Ely and Norwich on Saturday 19 and Sunday 20 February
Amended 20:49 Doncaster to Peterborough service from Monday 17 to Friday 21 January
Amended late night / early morning services between London St Pancras International and Corby from Monday 17 to Saturday 22 January