East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 03 August 2020 13:12

Company Information

Managing Director
Will Rogers 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG
Email address
contact@eastmidlandsrailway.co.uk  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
contact@eastmidlandsrailway.co.uk
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended early morning East Midlands Railway service on Sunday 1 November
Amended over night service between Bedford and Nottingham / Derby from Tuesday 3 until Friday 6 November
Amended train service between London St Pancras International and Bedford on Sunday 1 November
Buses replace trains between Newark and Lincoln on Sunday 1 November
No late night / early morning trains at Leeds on Saturday 31 October to Sunday 1 November
Buses replace trains between Kettering and Corby on Saturday 31 October and Sunday 1 November
Buses replace trains between Blythe Bridge and Stoke-on-Trent on Saturday 31 October and Sunday 1 November
Buses replace trains between Peterborough and Ely / Norwich on Saturday 31 October and Sunday 1 November
Amended trains between Oakham and Corby from Monday 26 to Friday 30 October
Amended East Midlands Railway services to / from London St Pancras International on Sunday 25 October
Buses replace trains between Lincoln and Newark on Sunday 25 October
Amended late night East Midlands Railway trains between Leicester and Derby / Sheffield from Monday 26 to Thursday 29 October
Amended late night East Midlands Railway trains between East Midlands Parkway and Derby / Nottingham from Monday 26 to Thursday 29 October
Buses replace trains between Kettering and Corby on Saturday 24 and Sunday 25 October
Buses replace trains in the Peterborough / Ely / Bury St Edmunds area from Sunday 6 September to Sunday 4 October
Buses replace trains in the Peterborough / Ely / Bury St Edmunds area on Saturday 22 and Sunday 23 August
Buses replace trains between Spalding and Peterborough on Saturday 17 October
Amended late night East Midlands Railway service through Loughborough from Monday 19 to Thursday 22 October
Amended East Midlands Railway service to / from London St Pancras International on Sunday 11 October
Buses replace trains between Grantham and Sleaford on Sunday 11 October
Amended 06:47 Liverpool Lime Street to Norwich service from Tuesday 13 to Friday 16 October
Buses replace trains between Cambridge North and Thetford on Saturday 10 and Sunday 11 October
Amended 22:20 London St Pancras International to Sheffield service from Monday 12 to Thursday 15 October
Amended overnight East Midlands Railway trains to / from Market Harborough from Monday 5 to Saturday 10 October
Amended late evening East Midlands Railway trains between Luton and London St Pancras International from Monday 5 to Thursday 8 October
Amended 22:01 Nottingham to Leicester from Monday 5 to Thursday 8 October
Buses replace trains to / from Market Harborough on Sunday 4 October
Amended overnight East Midlands Railway trains between Bedford and Leicester from Monday 28 September to Friday 2 October
Amended late evening East Midlands Railway trains between Luton and London St Pancras International from Monday 28 September to Thursday 1 October
Amended 22:20 London St Pancras to Sheffield from Monday 28 September to Thursday 1 October
Amended East Midlands Railway service to / from London St Pancras International on Sunday 20 September
Amended service through Warrington Central on Sunday 20 September
Amended late night / early morning East Midlands Railway services to / from London St Pancras from Monday 21 to Friday 25 September
Amended late night East Midlands Railway service from Monday 14 until Friday 18 September
Amended East Midlands Railway service to and from London St Pancras International on Saturday 12 and Sunday 13 September
Amended late night / early morning service between Kettering and Leicester from Monday 7 to Friday 11 September
Amended 05:23 Nottingham to Liverpool Lime Street service from Tuesday 8 to Friday 11 September
Amended late evening East Midlands Railway service between London St Pancras International and Luton on Monday 7 to Friday 11 September
Amended late evening services between Leicester and Nottingham / Derby on Monday 7 to Thursday 10 September
Amended East Midlands Railway service on Saturday 5 and Sunday 6 September
Amended 22:05 Nottingham to Worksop service from Monday 7 to Thursday 10 September
Amended 06:47 Liverpool Lime Street to Norwich service from Tuesday 1 to Friday 4 September
Amended 22:20 London St Pancras International to Sheffield service from Monday 31 August to Thursday 3 September
Amended service between London St Pancras International and Luton from Saturday 29 to Monday 31 August
Amended early morning service between Leicester and Kettering on Saturday 29 August
Amended overnight East Midlands Railway trains in the Market Harborough area from Monday 24 to Friday 28 August
Amended service between Leicester / Bedford and London St Pancras International on Saturday 22 and Sunday 23 August
No East Midlands Railway service between London St Pancras International and Luton on Saturday 15 and Sunday 16 August
Amended late night East Midlands Railway service each night from Monday 17 until Friday 21 August
Amended late night / early morning East Midlands Railway service from Monday 10 to Friday 14 August