East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 24 September 2021 18:03

Company Information

Managing Director
Will Rogers 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG
Email address
[email protected]  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
[email protected]
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended late night EMR service to / from Nottingham from Monday 1 to Friday 5 November
Buses replace late night / early morning trains to / from Market Harborough from Monday 1 to Friday 5 November
Amended EMR service between London St Pancras International and Nottingham on Sunday 31 October
Amended late night / early morning services between Nottingham and Liverpool Lime Street from Monday 25 to Friday 29 October
Amended 22:51 Leicester to Nottingham from Monday 25 to Friday 29 October
Amended late night service to / from Peterborough from Monday 25 to Thursday 28 October
Amended late night / early morning service between Kettering and Corby from Monday 25 to Friday 29 October
Amended service between Nottingham and East Midlands Parkway on Sunday 24 October
Amended services between London St Pancras International and Corby / Nottingham / Sheffield on Sunday 24 October
Amended late night / early morning services to / from London St Pancras International on Friday 22 and Saturday 23 October
Amended evening / morning services between Luton and London St Pancras International from Monday 18 to Friday 22 October
Amended evening / morning local services in the Nottingham area from Monday 18 to Friday 22 October
Buses replace late night / early morning trains to / from Market Harborough from Monday 18 to Friday 22 October
Amended services between Luton and London St Pancras International on Sunday 17 October
Buses replace trains between Nottingham and Grantham until 10:15 on Sunday 10 October
Amended late night / early morning services between Sheffield and Derby / London St Pancras International from Monday 11 to Thursday 14 October
Amended service at Market Harborough from Monday 11 to Friday 15 October
Amended late night / early morning East Midlands Railway services between Derby and Long Eaton from Tuesday 5 to Friday 8 October
Amended 05:54 Lincoln to Cleethorpes service on Saturday 2 October
Amended 20:34 London St Pancras International to Lincoln service from Monday 27 to Thursday 30 September
Buses replace late night trains at Beeston / Nottingham from Monday 27 to Thursday 30 September
Buses replace trains between Derby and Nottingham on Sunday 7 November
Buses replace trains between Derby and Nottingham on Sunday 31 October
Buses replace trains between Sheffield and Nottingham on Sunday 10 October
Buses replace trains between Ely and Peterborough on Saturday 23 and Sunday 24 October
Buses replace trains between Derby and Nottingham on Sunday 17 October
Buses replace trains between Ely and Peterborough on Sunday 17 October
Buses replace trains between Sheffield and Nottingham on Sunday 26 September
Buses replace trains between Peterborough and Ely on Sunday 26 September