East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 08 January 2021 12:08

Company Information

Managing Director
Will Rogers 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG
Email address
contact@eastmidlandsrailway.co.uk  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
contact@eastmidlandsrailway.co.uk
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended late trains between East Midlands Parkway and Nottingham / Derby from Monday 12 to Thursday 15 April
Amended late evening trains from Leicester to Derby / Sheffield from Monday 12 to Thursday 15 April
Amended 22:05 Nottingham to Worksop from Monday 12 to Thursday 15 April
Amended 05:50 Cleethorpes to Newark Northgate from Tuesday 13 to Friday 16 April
Buses replace morning trains between Nottingham and Grantham on Sunday 11 April
Buses replace trains between Nottingham and Newark North Gate on Sunday 11 April
Amended services between Luton and London St Panrcas International on Sunday 11 April
Amended trains in the Wakefield area from 23:00 on Saturday 10 and all day on Sunday 11 April
Buses replace trains between Ely and Norwich on Sunday 7 March
Buses replace trains between Sheffield and Wakefield Westgate from Saturday 3 to Monday 5 April
Amended 04:45 Leicester to London St Pancras International service on Saturday 27 March
Amended late night / early morning EMR trains to / from Liverpool Lime Street from Monday 29 March to Friday 2 April
Amended morning trains between Sheffield and Chesterfield on Sunday 28 March
Buses replace trains between Peterborough and Ely on Sunday 28 March
Amended midweek East Midlands Railway services from Monday 29 March to Friday 2 April
No trains between Manchester Piccadilly and Deansgate on Sunday 21 February
Amended trains between Luton and London St Pancras International on Sunday 21 March
Buses replace trains between Peterborough and Ely on Sunday 21 March
Buses replace trains between Nottingham and Grantham / Newark Castle until 10:15 on Sunday 21 March
Amended East Midlands Railway late night service from Monday 22 to Friday 26 March
Amended service between Macclesfield and Stockport on Sunday 14 March
Amended overnight East Midlands Railway trains from Monday 8 to Friday 12 March
Amended overnight East Midlands Railway trains between Bedford and Wellingborough from Monday 8 to Friday 12 March
Amended overnight East Midlands Railway trains between Chesterfield and Sheffield from Monday 8 to Friday 12 March
Amended trains to / from Nottingham and Derby from 22:00 on Saturday 30 January and all day on Sunday 31 January
Buses replace trains between Nottingham and Grantham / Lincoln until 10:15 on Sunday 31 January
Amended overnight East Midlands Railway service via Leicester from Monday 1 until Friday 5 March
Amended early morning service between Cleethorpes and Lincoln from Tuesday 2 until Friday 5 March
Amended service between Leicester and Derby / Nottingham from 20:30 on Saturday 27 and all day on Sunday 28 February
Amended early morning service between Leicester and Kettering on Saturday 27 February
Amended East Midlands Railway services to / from London St Pancras International on Saturday 27 and Sunday 28 February
No trains between Sheffield and Chinley on Sunday 31 January
Amended late night East Midlands Railway trains from Monday 22 to Thursday 25 February
Amended late night / early morning East Midlands Railway trains between Chesterfield and Sheffield from Monday 22 to Friday 26 February
Amended 22:20 London St Pancras International to Sheffield service from Monday 15 to Thursday 18 February
Amended morning / evening services in the Nottingham area from Tuesday 16 to Friday 19 February
Amended early morning East Midlands Railway services in the Liverpool area from Tuesday 17 to Friday 19 February
Amended morning trains between Derby and London St Pancras International on Sunday 14 February
Amended early morning trains to / from Leicester on Saturday 13 February
Amended late night trains between Leicester and Derby / Nottingham from Monday 8 to Friday 12 February
Amended East Midlands Railway services to / from London St Pancras International on Sunday 7 February
Amended 23:05 Nottingham to Leicester service on Saturday 6 February
Amended early morning / late night East Midlands Railway services to / from London St Pancras International on Saturday 6 February
Amended late evening / night trains between Sheffield and Chesterfield from Monday 8 to Thursday 11 February
No East Midlands Railway trains at Market Harborough or Leicester on Sunday 24 January
Amended late night / early morning East Midlands Railway service from Monday 25 to Friday 29 January
Amended service between Chesterfield and Sheffield on Sunday 24 January
Amended service between Nottingham / Lincoln and Peterborough on Saturday 23 and Sunday 24 January