East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 05 August 2022 07:53

Company Information

Managing Director
Will Rogers 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Locomotive House
Locomotive Way
Derby
Derbyshire
DE24 8PU
Email address
[email protected]  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
[email protected]
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended East Midlands Railway services between London St Pancras International and Luton on Saturday 17 and Sunday 18 September
Amended late night / early morning East Midlands Railway services between Liverpool Lime Street / Manchester Piccadilly and Nottingham from Monday 19 to Friday 23 September
Buses replace late night trains between Lincoln and Sleaford / Peterborough on Saturday 17 September
Amended East Midlands Railway service to / from London St Pancras International on Saturday 10 and Sunday 11 September
Amended late night East Midlands Railway service from Monday 12 to Friday 16 September
Buses replace trains in the Liverpool / Chester / Manchester area on Sunday 23 October
Buses replace trains between Peterborough and Ely on Sunday 23 October
Amended evening / morning trains in the Nottingham area from Monday 5 to Friday 9 September
Amended 06:47 Liverpool Lime Street to Norwich service Tuesday 6 to Friday 9 September
Amended 17:51 Liverpool Lime Street to Norwich service on Friday 9 September
Amended 05:22 Derby to Nottingham service from Tuesday 6 to Friday 9 September
Amended services in the Long Eaton area from Monday 5 to Friday 9 September
Amended evening services between Wellingborough and Kettering on Saturday 3 September
Buses replace trains in the Liverpool / Chester / Manchester area on Saturday 15 and Sunday 16 October
Buses replace trains between Burton-on-Trent and Nottingham from Monday 17 to Friday 21 October
Amended late night / early morning East Midlands Railway service to / from London St Pancras International from Monday 29 August to Friday 2 September
Amended 22:35 and 23:35 London St Pancras International to Nottingham trains from Monday 29 August to Thursday 1 September
Amended early morning East Midlands Railway service on Saturday 27 August
Buses replace late night / early morning trains between Nottingham and Worksop from Monday 29 August to Friday 2 September
Amended late night service to / from Nottingham from Monday 29 August to Thursday 1 September
Buses replace evening / morning trains between Nottingham / Market Rasen and Cleethorpes from Monday 29 August to Friday 2 September
Amended 05:36 Worksop to Nottingham service on Saturday 27 August
Buses replace late night / early morning trains between Nottingham and Worksop from Monday 22 to Friday 26 August
Amended late night / early morning EMR service to / from Nottingham from Monday 22 to Friday 26 August
Amended early morning / late night EMR service to / from Nottingham on Saturday 20 August
Amended late night / early morning East Midlands Railway service to / from London St Pancras International from Monday 22 to Friday 26 August
Amended East Midlands Railway service to / from London St Pancras International on Sunday Sunday 21 August
Cancelled bus service between Kettering and Market Harborough from Tuesday 16 to Saturday 20 August
Amended late night / early morning EMR service to / from Sheffield from Monday 15 to Friday 19 August
Amended late night / early morning EMR service to / from London St Pancras International from Monday 15 to Friday 19 August
Amended morning EMR service to London St Pancras International on Sunday 14 August
Amended 04:47 Derby to London St Pancras International service on Saturday 13 August
Amended late night / early morning EMR services from Monday 15 to Friday 19 August
Buses replace trains between Peterborough and Ely / Norwich on Saturday 24 and Sunday 25 September
Amended 05:24 Kettering to Sheffield from Tuesday 9 to Friday 12 August
Amended 22:51 Leicester to Nottingham service from Monday 8 to Friday 12 August
Buses replace trains between Norwich and Ely on Saturday 17 and Sunday 18 September
Buses replace trains between Peterborough and Ely on Sunday 18 September
Buses replace trains between Sheffield and Nottingham on Sunday 11 September
Buses replace trains between Peterborough and Ely / Cambridge on Saturday 10 and Sunday 11 September