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Last updated:Today at 12:23
Train companies affected:Avanti West Coast, London Northwestern Railway

Eurostar (ES)

Web Address: https://www.eurostar.com/

Customer Support

Opening Hours:

Available

Phone Number: 03432186186

Email Address: [email protected]

Web Address: https://www.eurostar.com/

Tickets and Information

Opening Hours:

Unavailable

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Web Address: https://www.eurostar.com/uk-en/travel-info/travel-planning/eurostar-fares-and-fees

Accessible Travel

Opening Hours:

Available

Phone Number: 03432 186 186

Web Address: https://www.eurostar.com/uk-en/travel-info/travel-planning/accessibility

Lost Property

Opening Hours:

Available

Phone Number: 03448224411

Email Address: [email protected]

Web Address: https://www.eurostar.com/

Opening Hours

Available

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Email Address

Web Address

Phone Number

Postal Address

  • Eurostar Customer Services.
  • Times House, Bravingtons Walk
  • London
  • N1 9AW

Notes

Web related support available by calling 03448 224 777 (Monday-Friday 08:00-22:00 and Saturday-Sunday 09:00-17:00).

Seat Reservations

Available

Telesales

Opening Hours

Unavailable

-

You cannot buy tickets via phone for travel between the UK and France, Belgium or the Netherlands.

Web Address
Notes

You cannot buy tickets via phone for travel between the UK and France, Belgium or the Netherlands.

Business Travel

Opening Hours

Available

Web Address
Notes

Eurostar for Business is the travel portal for businesses looking to take control of their corporate travel. Enjoy exclusive partner offers, earn personal points from your business travel, and reduce your carbon footprint.

Group Travel

Opening Hours

Available

Email Address
Web Address
Phone Number
Notes

If you’re travelling in a group of 10 or more people, we’ve got a dedicated team who can prepare quotes for you and share lots of tips for a seamless trip.

Opening Hours

Available

If you’re travelling with a disability, non-visible disability or you’re elderly, we’re here to help. In all our stations, we offer free assistance to get you to and from your train. But please pre-book at least 24 hours before departure.

Web Address

Phone Number

Notes

Assistance can also be booked online at https://help.eurostar.com/email?lang=en

Opening Hours

Available

Email Address

Web Address

Phone Number

Email Address

Web Address

Phone Number

Postal Address

  • Times House
  • Bravingtons Walk
  • London
  • N1 9AW

Notes

Exploring Europe by train is easier than ever before. Come with us to the heart of Europe's most exciting cities across France, Belgium, the Netherlands, Germany and the UK. Forget hanging around at baggage carousels or worrying about weight limits on luggage. This is high-speed, low stress travel.

Managing Director

Gwendoline Cazenave