Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Coast Trains
- East Midlands Railway
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Underground
- Merseyrail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- London Southend Airport
- Thameslink
- TfL Rail
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
- National Rail
- Managing Director
- Mark Hopwood
- Head Office
- Phone
- 03457000125
- Fax
- 0
- Textphone number
- 1800108001971329 (For customers with hearing impairments)
- Address
-
Freepost GREAT WESTERN RAILWAY CUSTOMER SUPPORT
-
-
- - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03457000125
- Fax
- 0
- Textphone number
- 1800108001971329 (For customers with hearing impairments)
- Address
-
Freepost GREAT WESTERN RAILWAY CUSTOMER SUPPORT
.
.
. - Web address
- Great Western Railway - Customer Services
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Sunday - 06:00 - 23:00
(Closed on Christmas Day.)
- Lost Property
- Address
-
Great Western Railway Lost Property Office
Bristol Temple Meads Station
Bristol
BS1 6QF - Web address
- Great Western Railway - Lost Property
- Email address
- [email protected]
- Note
-
Please register your lost property using the form on our website. It can take several days for items to turn up, we will let you know if they do.
- Assisted Travel
- Phone
- 08001971329
- Textphone number
- 18001 0800 197 1329 (For customers with hearing impairments)
- Web address
- Great Western Railway - Assisted Travel
- Note
-
Opening hours
Monday to Sunday - 06:00 - 23:00
(Closed on Christmas Day)
Ticketing & Fares
- Telesales
-
- Phone
- 03457000125
- Address
-
- Contact note
-
Allow three working days for delivery. A next day delivery can be arranged at £6 per transaction. Arrangements can be made at some stations to collect tickets (the card must be produced and the tickets signed for by the card holder).
Our telesales number is open only for Group booking, Isle of Scilly, Business direct Scholars, Night Riviera or help with pre-purchased tickets bought over the phone.
To buy standard tickets visit our website www.gwr.com or use our app.
Opening hours06:00 - 23:00 (except Christmas Day)
- Group Travel
- Phone
- 03457000125
- Contact note
-
Opening hours
08:00 - 18:00 Monday to Friday (except Christmas Day and Bank Holidays)
- Business Travel
- Phone
- 03457000125
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Buses replace late night trains to / from Pangbourne on Sunday 23 May
- Amended 23:45 London Paddington to Penzance service on Friday 16 and Saturday 17 April
- Buses replace trains between Avonmouth and Severn Beach from 19:00 on Sunday 27 June
- Buses replace trains between Didcot Parkway and Oxford on Sunday 27 June until 13:20
- Buses replace early morning trains at Burnham and Taplow on Saturday 26 June
- Amended late night / early morning services between Exeter St Davids and Totnes from Monday 28 June to Friday 2 July
- Amended 22:48 London Paddington to Swansea service from Monday 28 June to Thursday 1 July
- Amended 23:42 Swindon to Cheltenham Spa service from Monday 28 June to Thursday 1 July
- Amended 21:21 Bristol Parkway to Portsmouth & Southsea service from Monday 28 June to Thursday 1 July
- Amended 22:37 Worcester Shrub Hill to Bristol Temple Meads service from Monday 28 June to Thursday 1 July
- Amended service between Reading and Gatwick Airport on Sunday 20 June
- Amended service at Cardiff Central on Sunday 20 June
- Amended late night service at Burnham on Sunday 20 June
- Amended service between Didcot Parkway and Oxford on Sunday 20 June
- Amended 23:30 London Paddington to Didcot Parkway on Friday 25 June
- Amended late night / early morning Great Western Railway services to / from Gatwick Airport from Monday 21 to Friday 25 June
- Amended overnight service through Plymouth from Monday 21 to Friday 25 June
- Amended 23:42 Swindon to Cheltenham Spa from Monday 21 to Thursday 24 June
- Amended late night trains between Bristol Temple Meads and Swindon / Westbury from Monday 21 to Thursday 24 May
- Amended late night / early morning trains between Slough and Reading on Monday 21 to Friday 25 June
- Amended late night / early morning service between London Paddington and Swansea from Monday 21 to Friday 25 June
- Amended 05:00 Oxford to Didcot Parkway service on Monday 21 June
- Amended late night / early morning Great Western services at London Paddington on Saturday 19 and Sunday 20 June
- Amended late night London Paddington to Didcot Parkway services on Saturday 19 and Sunday 20 June
- Amended services between Exeter St Davids and Exmouth from Monday 24 to Thursday 27 May
- Amended late night services to London Paddington on Saturday 22 May
- Amended 04:54 Westbury to London Paddington from Tuesday 18 to Friday 21 May
- Amended 22:22 London Paddington to Westbury from Monday 17 to Thursday 20 May
- Amended 05:00 Oxford to Didcot Parkway service on Monday 17 May
- Amended 23:45 Didcot Parkway to London Paddington service on Saturday 15 May
- Buses replace late night trains at Burnham on Sunday 9 May
- Amended service to / from London Paddington on Sunday 9 May
- Amended early morning Great Western Railway services from Tuesday 15 to Friday 18 June
- Amended overnight service through Plymouth from Monday 14 to Thursday 17 June
- Amended late night service to / from London Paddington from Monday 14 June to Thursday 17 June
- Amended 07:53 Swansea to London Paddington service on Sunday 13 June
- Amended evening / morning trains to / from Swansea from Monday 7 to Friday 11 June
- Amended 23:45 Bristol Temple Meads to Frome service from Monday 7 to Thursday 10 June
- Amended evening / morning trains to / from Henley-on-Thames from Monday 7 to Friday 11 June
- Buses replace evening / morning trains to / from Burnham / Taplow from Monday 7 to Friday 11 June
- Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 7 and Tuesday 8 June
- Amended 04:48 Hereford to London Paddington service on Monday 7 June
- Buses replace morning / evening trains to / from Pangbourne from Monday 7 to Friday 11 June
- Buses replace trains between Guildford and Redhill / Gatwick Airport on Sunday 6 June
- Buses replace trains between Southampton Central and Portsmouth Harbour on Sunday 6 June
- Amended trains in the Trowbridge area on Sunday 6 June
- Buses replace morning trains between Reading and Newbury / Bedwyn on Sunday 6 June
- Buses replace trains between Worcester and Worcestershire Parkway / Cheltenham Spa late on Saturday 5 and all day Sunday 6 June
- Buses replace morning trains between Reading and Basingstoke on Sunday 6 June
- Amended 23:28 Bath Spa to Frome service on Saturday 5 June
- Buses replace evening trains to / from Burnham / Taplow on Saturday 5 and Sunday 6 June
- Amended trains to / from London Paddington after 22:15 on Saturday 5 and all day on Sunday 6 June
- Buses replace trains to / from Pangbourne after 23:00 on Saturday 5 and all day on Sunday 6 June
- Amended morning / evening Great Western Railway services to / from Gatwick Airport on Sunday 30 May
- Buses replace trains between Reading and Guildford before 12:30 on Sunday 30 May
- Amended services between London Paddington and Swansea on Sunday 30 May
- Buses replace trains between Yeovil Pen Mill and Weymouth on Sunday 30 May
- Buses replace trains between Worcester and Moreton-in-Marsh from Monday 31 May to Friday 4 June
- Amended morning services to / from Marlow on Sunday 30 May
- Amended late night / early morning service between London Paddington and Swansea from Monday 31 May to Friday 4 June
- Amended late night service at Exeter St Davids from Monday 31 May to Thursday 3 June
- Amended 23:34 Reading to Gatwick Airport service on Saturday 29 May
- Buses replace trains between Reading and Newbury / Bedwyn from 21:50 until service ends from Monday 31 May to Thursday 3 June
- Buses replace trains between Salisbury and Gillingham / Westbury on Sunday 30 May
- Amended early morning service between Gatwick Airport and Redhill / Reading on Monday 31 May
- Amended 20:23 Portsmouth Harbour to Cardiff Central service on Saturday 29 May
- Buses replace early morning trains to / from Burnham / Taplow on Saturday 29 May
- Amended services to / from London Paddington on Saturday 29 and Sunday 30 May
- No trains at Worcester Shrub Hill on Saturday 29 and Sunday 30 May
- Amended Heathrow Express trains from 21:00 Saturday 8 to 07:15 Sunday 9 May
- Amended 23:30 London Paddington to Didcot Parkway on Friday 28 May
- Amended 22:48 London Paddington to Swansea on Wednesday 26 and Thursday 27 May
- Amended 23:30 Cardiff Central to Bristol Temple Meads on Monday 24 and Tuesday 25 May
- No trains at Salisbury on Saturday 22 and Sunday 23 May
- Amended late night service at Burnham and Taplow on Saturday 22 and Sunday 23 May
- Amended overnight trains to / from Henley-on-Thames from Monday 24 to Friday 28 May
- Amended 23:50 London Paddington to Reading service from Monday 24 to Friday 28 May
- Buses replace trains between Hereford and Worcester Shrub Hill on Saturday 22 and Sunday 23 May
- Amended overnight trains between Didcot Parkway and Oxford from Monday 24 to Friday 28 May
- Amended 22:37 Worcester Shrub Hill to Bristol Temple Meads service from Monday 17 to Thursday 20 May
- Amended 22:48 London Paddington to Swansea service from Monday 17 to Thursday 20 May
- Amended 23:42 Swindon to Cheltenham Spa service from Monday 17 to Thursday 20 May
- No trains at Guildford on Sunday 16 May
- Amended 07:53 Swansea to London Paddington service on Sunday 16 May
- Amended 21:45 London Paddington to Worcester Shrub Hill service on Sunday 16 May
- Buses replace trains between Warminster / Gillingham and Salisbury on Saturday 15 and Sunday 16 May
- Amended 21:40 Taunton to London Paddington service on Saturday 15 May
- Amended 23:29 Bath Spa to Frome service on Saturday 15 May
- Buses replace trains between Reading and Bedwyn on Saturday 8 and Sunday 9 May
- Buses replace trains between Clifton Down and Severn Beach until 18:40 on Sunday 9 May
- Amended service between Warminster / Gillingham and Salisbury on Saturday 8 and Sunday 9 May
- Amended early morning trains between Worcester Shrub Hill and Cheltenham Spa from Tuesday 11 to Friday 14 May
- Amended late night trains between Bristol Temple Meads and Swindon / Westbury from Monday 10 to Thursday 13 May
- Buses replace late night trains at Burnham and Taplow on Saturday 8 May
- Amended service at Pangbourne all day on Sunday 9 May
- Amended overnight trains to / from Burnham, Taplow and Henley-on-Thames from Monday 10 to Thursday 13 May
- Amended late night service at Pangbourne on Saturday 8 May
- Amended 23:42 Swindon to Cheltenham Spa from Monday 10 to Thursday 13 May
- Amended over night trains to / from Pangbourne from Monday 10 to Thursday 13 May
- Buses replace trains between Swindon and Gloucester from Saturday 1 to Monday 3 May
- Buses replace trains between Warminster / Gillingham and Salisbury from Saturday 1 to Monday 3 May
- Buses will replace trains between Reading and Newbury on Saturday 1 and Sunday 2 May
- Amended early morning trains to / from Burnham and Taplow on Saturday 1 May
- Amended 00:45 Oxford to Reading service on Saturday 1 May
- Amended late night Great Western Railway service to / from London Paddington from Monday 3 to Thursday 6 May
- Buses replace trains between Gloucester and Bristol Parkway from Saturday 1 to Monday 3 May
- Buses replace trains between Reading and Wokingham on Saturday 24 and Sunday 25 April
- Buses replace trains between Westbury and Chippenham / Bath Spa on Saturday 24 and Sunday 25 April
- Amended late night / early morning trains between Slough and Windsor & Eton Central on Saturday 24 and Sunday 25 April
- Amended 03:46 Swansea to London Paddington service from Tuesday 27 to Friday 30 April
- Amended late night service between Reading and Didcot Parkway on Friday 30 April
- Amended late night / early morning trains between Gatwick Airport and Reading from Monday 26 to Friday 30 April
- Amended late night / early morning trains between Slough and Reading on Monday 26 to Friday 30 April
- Amended late night trains between Patchway and Severn Tunnel Junction / Bristol Temple Meads on Monday 26 to Friday 30 April
- Amended 23:45 Bristol Temple Meads to Frome service on Monday 26 to Friday 30 April
- Amended 20:43 and 21:40 London Paddington to Swansea trains on Sunday 18 April
- Amended 07:53 Swansea to London Paddington service on Sunday 18 April
- Buses replace trains between Fratton / Portsmouth & Southsea and Portsmouth Harbour on Sunday 18 April
- Amended late night service at Burnham on Sunday 18 April
- Amended late night service to / from Burnham and Taplow on Saturday 17 April
- Amended late night Great Western Railway service to / from Greenford on Saturday 17 April
- Amended late night Great Western Railway service from London Paddington on Saturday 17 April
- Buses replace trains between Reading and Wokingham on Saturday 17 and Sunday 18 April
- Amended evening services between Chippenham and Bath Spa on Friday 23 April
- Amended 23:45 Bristol Temple Meads to Frome service on Friday 23 April
- Amended late night / early morning service to / from Pangbourne on Saturday 17 and Sunday 18 April
- Amended 00:40 Oxford to Reading service on Saturday 17 April
- Buses replace evening / morning trains between Reading and Guildford from Monday 19 to Friday 23 April
- Buses replace trains between Westbury and Chippenham / Bath Spa on Saturday 17 and Sunday 18 April
- Amended evening / morning services in the Exeter area from Monday 19 to Friday 23 April
- Amended evening / morning services in the Bristol Temple Meads area from Monday 19 to Friday 23 April
- Amended evening / morning services between Cardiff Central and Bridgend from Monday 19 to Friday 23 April
- Buses replace late night / early morning trains between Reading / Newbury and Bedwyn from Monday 19 to Friday 23 April
- Amended evening trains in the Weston-super-Mare area on Monday 19 and Tuesday 20 April
- Amended late night Great Western Railway trains between Taunton and Exeter St Davids from Monday 12 to Thursday 15 April
- Amended early morning trains between Reading and Gatwick Airport from Tuesday 13 to Friday 16 April
- Buses replace late night / early trains between Didcot Parkway and Oxford from Monday 12 to Friday 16 April
- Reduced late night / early morning trains to / from Pangbourne from Monday 12 to Friday 16 April
- Amended late night / early morning trains at Burnham, Taplow and Twyford from Monday 12 to Friday 16 April
- Buses replace trains between Westbury and Chippenham / Bath Spa on Saturday 10 and Sunday 11 April
- Buses replace trains between North Camp and Shalford on Saturday 10 and Sunday 11 April
- Buses replace trains between Crediton and Barnstaple from Saturday 10 to Sunday 18 April
- Amended late night / early morning trains between Reading to Gatwick Airport from Wednesday 7 to Friday 9 April
You are here:
- Home
- Stations & on train
- Train Operating Companies
- Great Western Railway
