Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Underground
- Merseyrail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- Stobart Rail
- Thameslink
- TfL Rail
- TransPennine Express
- Transport for Wales
- West Midlands Railway
- Managing Director
- Mark Hopwood
- Head Office
- Phone
- 03457000125
- Fax
- 0
- Textphone number
- 1800108001971329 (For customers with hearing impairments)
- Address
-
Freepost GREAT WESTERN RAILWAY CUSTOMER SUPPORT
-
-
- - Email address
- GWR.feedback@GWR.com
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03457000125
- Fax
- 0
- Textphone number
- 1800108001971329 (For customers with hearing impairments)
- Address
-
Freepost GREAT WESTERN RAILWAY CUSTOMER SUPPORT
.
.
. - Web address
- Great Western Railway - Customer Services
- Email address
- gwr.feedback@gwr.com
- Note
-
Opening hours
Monday to Sunday - 06:00 - 23:00
(Closed on Christmas Day.)
- Lost Property
- Address
-
Great Western Railway Lost Property Office
Bristol Temple Meads Station
Bristol
BS1 6QF - Web address
- Great Western Railway - Lost Property
- Email address
- gwr.lostproperty@gwr.com
- Note
-
Please register your lost property using the form on our website. It can take several days for items to turn up, we will let you know if they do.
- Assisted Travel
- Phone
- 08001971329
- Textphone number
- 18001 0800 197 1329 (For customers with hearing impairments)
- Web address
- Great Western Railway - Assisted Travel
- Note
-
Opening hours
Monday to Sunday - 06:00 - 23:00
(Closed on Christmas Day)
Ticketing & Fares
- Telesales
-
- Phone
- 03457000125
- Address
-
- Contact note
-
Allow three working days for delivery. A next day delivery can be arranged at £6 per transaction. Arrangements can be made at some stations to collect tickets (the card must be produced and the tickets signed for by the card holder).
Opening hours
06:00 - 23:00 (except Christmas Day)
- Group Travel
- Phone
- 03457000125
- Contact note
-
Opening hours
08:00 - 18:00 Monday to Friday (except Christmas Day and Bank Holidays)
- Business Travel
- Phone
- 03457000125
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended Great Western Railway service through Slough on Sunday 12 April
- Amended 00:12 Marlow to Maidenhead on Sunday 12 April
- The 23:58 Reading to London Paddington will not run on Saturday 11 April
- Buses replace trains to / from Frome before 19:30 on Sunday 19 April
- Amended 00:45 Oxford to Reading service on Saturday 18 April
- Amended 21:46 London Paddington to Worcester Shrub Hill service on Sunday 19 April
- Buses replace late night trains between Slough and Windsor & Eton Central on Sunday 19 April
- Amended overnight Great Western Railway trains from Monday 20 to Thursday 23 April
- Buses replace trains via Guildford on Saturday 18 and Sunday 19 April
- Amended 23:12 Bristol Temple Meads to Frome service on Saturday 18 April
- No trains between Patchway and Severn Tunnel Junction from Saturday 11 until Sunday 19 April
- Amended services at Westbury from Friday 10 until Monday 13 April
- Amended 23:45 Great Western Railway service between Bristol Temple Meads and Frome from Tuesday 14 until Thursday 16 April
- Amended early morning Great Western Railway service between Reading and London Paddington on Monday 13 April
- Amended 04:53 Bristol Temple Meads to London Paddington service from Tuesday 28 to Friday 31 January
- No overnight trains to / from Burnham or Taplow from Saturday 11 to Thursday 16 April
- Buses replace overnight trains to / from Pangbourne from Saturday 11 to Friday 17 April
- Amended trains in the Guildford area from Friday 10 to Friday 17 April
- Buses replace trains between Maidenhead and Marlow on Saturday 22 and Sunday 23 February
- Amendments to late night / early morning trains between Reading and Gatwick Airport from Tuesday 7 to Thursday 9 April
- Amended late night / early morning Great Western Railway service through Taunton from Monday 6 to Thursday 9 April
- Buses replace trains between Reading / Aldershot and Guildford on Sunday 5 April
- Amended service in the Havant area on Sunday 5 April
- Amended 08:26 Weston-super-Mare to London Paddington service on Sunday 5 April
- Amended service between London Paddington and Cardiff Central on Sunday 5 April
- Buses replace trains between Maidenhead and Marlow before 09:15 on Sunday 5 April
- Amended late night / early morning Great Western Railway service through Cardiff Central from Monday 6 to Friday 10 April
- Buses replace late night / early morning trains between Reading / Newbury and Bedwyn from Monday 6 to Friday 10 April
- Amended service between Frome / Castle Cary and Taunton on Saturday 4 and Sunday 5 April
- Buses replace early morning trains to / from Burnham / Taplow on Saturday 4 April
- Amended 00:45 Oxford to Reading service on Saturday 4 April
- Amended trains to / from Bedwyn on Saturday 4 April
- Amended 23:18 Gatwick Airport to Reading service from Monday 6 to Wednesday 8 April
- Amended late night / early morning service through Totnes from Monday 6 to Wednesday 8 April
- Amended early morning Great Western Railway trains at Westbury on Sunday 29 March
- Reduced train service to / from Guildford on Sunday 29 March
- Buses replace trains between Worcester Shrub Hill and Hereford on Sunday 29 March
- Amended services from / to London Paddington on Sunday 29 March
- Buses replace trains between Port Talbot Parkway and Swansea on Sunday 29 March
- Buses replace trains between Worcester Shrub Hill / Worcestershire Parkway and Gloucester on Sunday 29 March
- Amended 23:12 Bristol Temple Meads to Frome service on Saturday 28 March
- No late night / early morning trains at Burnham or Taplow on Saturday 28 and Sunday 29 March
- No late night / early morning trains at Pangbourne on Saturday 28 March
- Buses replace trains between Castle Cary and Taunton on Saturday 28 and Sunday 29 March
- Buses replace trains between Yeovil Pen Mill / Wareham and Weymouth on Saturday 28 and Sunday 29 March
- Amended late night trains between London Paddington and Cardiff Central / Swansea on Wednesday 1 and Thursday 2 April
- Amended 23:34 London Paddington to Didcot Parkway service on Friday 3 April
- Reduced service between Castle Cary and Taunton from Monday 30 March to Friday 3 April
- Buses replace trains between Crediton and Barnstaple from Monday 30 March to Sunday 5 April
- Amended evening / morning services between Fratton and Portsmouth Harbour from Monday 30 March to Thursday 2 April
- Buses replace late night / early morning trains to / from Burnham / Taplow from Monday 30 March to Friday 3 April
- Buses replace late night / early morning services between Didcot Parkway and Oxford from Monday 30 March to Thursday 2 April
- Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 30 and Tuesday 31 March
- Amended 23:45 Bristol Temple Meads to Frome service on Monday 30 and Tuesday 31 March
- Buses replace trains between Romsey via Redbridge / Eastleigh and Southampton Central on Sunday 22 March
- Buses replace trains between Worcester Shrub Hill and Hereford on Sunday 22 March
- No trains at Cheltenham Spa on Sunday 22 March
- Buses replace trains between North Camp and Shalford on Sunday 22 March
- Amended morning trains between Warminster and Westbury on Sunday 22 March
- Amended services to / from Swansea / Carmarthen on Saturday 21 and Sunday 22 March
- Amended 23:12 Bristol Temple Meads to Frome service on Saturday 21 March
- Amended 00:45 Oxford to Reading service on Saturday 21 March
- Buses replace trains to / from Newquay on Saturday 21 and Sunday 22 March
- Amended late night / early morning Great Western Railway service from Monday 23 to Friday 27 March
- Buses replace trains between Port Talbot Parkway and Swansea on Sunday 15 March
- No late night / early morning trains at Burnham or Taplow on Saturday 14 and Sunday 15 March
- No late night / early morning trains at Pangbourne on Saturday 14 and Sunday 15 March
- Buses replace trains between North Camp and Shalford on Sunday 15 March
- Amended morning trains in the Gloucester / Cheltenham Spa area on Tuesday 17 to Friday 20 March
- Buses replace trains between Crediton and Barnstaple after 21:30 from Monday 16 to Thursday 19 March
- Amended 22:48 London Paddington to Swansea service from Monday 16 to Thursday 19 March
- Amended 23:32 London Paddington to Cardiff Central service from Monday 16 to Thursday 19 March
- Buses replace evening / morning trains to / from Pangbourne from Monday 16 to Friday 20 March
- Buses replace evening / morning trains to / from Burnham / Taplow from Monday 16 to Friday 20 March
- Buses replace trains between Castle Cary and Taunton on Saturday 14 and Friday 27 March
- Buses replace late night trains between Gloucester and Cheltenham Spa on Monday 16 and Tuesday 17 March
- Amended evening / morning Great Western Railway services on Sunday 15 and Monday 16 March
- No trains between Par and Newquay on Saturday 14 and Sunday 15 March
- Amended 05:15 Taunton to Cardiff Central service on Monday 16 March
- No trains at Redhill on Sunday 8 March
- Buses replace trains between Reading / Didcot Parkway and Swindon on Sunday 8 March
- Amended service between Ford and Brighton on Sunday 8 March
- Amended morning trains between Warminster and Westbury on Sunday 8 March
- Amended train services between Reading and Oxford / Bedwyn on Sunday 8 March
- Buses replace trains between Gloucester and Bristol Temple Meads on Sunday 8 March
- Buses replace trains between Liskeard and Newquay / Truro on Sunday 8 March
- Amended overnight Great Western Railway trains from Monday 9 to Thursday 12 March
- Amended 23:34 Reading to Gatwick Airport service on Saturday 7 March
- Amended 23:12 Bristol Temple Meads to Frome service on Saturday 7 March
- Buses replace early morning trains to / from Burnham / Taplow on Saturday 7 March
- Amended 00:45 Oxford to Reading service on Saturday 7 March
- Buses replace trains between Reading and Blackwater / Ascot on Sunday 1 March
- Amended early morning service between Reading and Basingstoke on Sunday 1 March
- Amended 00:12 Marlow to Maidenhead on Sunday 1 March
- Amended service between Yeovil Pen Mill and Weymouth on Saturday 29 February and Sunday 1 March
- Buses replace trains between Fareham / Havant and Portsmouth Harbour on Sunday 1 March
- Buses will replace trains between Reading / Didcot Parkway and Swindon on Saturday 29 February and Sunday 1 March
- Buses replace evening / morning trains to / from Pangbourne on Saturday 29 February and Sunday 1 March
- Buses replace trains between Plymouth / Truro and Penzance on Sunday 1 March
- Buses replace evening / morning trains to / from Burnham / Taplow on Saturday 29 February and Sunday 1 March
- Buses replace trains between Liskeard and Looe from Tuesday 3 to 05:45 Friday 6 March
- No late night / early morning trains to / from Burnham or Taplow from Monday 2 to Saturday 6 March
- Buses replace Great Western Railway overnight / early morning trains between Didcot Parkway and Oxford from Monday 2 to Thursday 5 March
- Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 2 and Tuesday 3 March
- Amended late night / early morning Great Western Railway trains in the Dawlish area on Sunday 1 March
- Buses replace trains between Cardiff Central and Swansea on Sunday 23 February
- No trains at Southampton Central on Sunday 23 February
- Amended early morning service between Twyford and Henley-on-Thames on Sunday 23 February
- Amended 00:45 Oxford to Reading on Saturday 22 February
- Amended evening services in the Bristol area from Monday 24 to Thursday 27 February
- Buses replace late night / early morning trains between Guildford and Reading from Monday 24 to Friday 28 February
- Amended evening London Paddington to Swansea services from Monday 24 to Friday 28 February
- Amended evening services between Reading and Newbury / Bedwyn from Monday 24 to Friday 28 February
- Amended evening / overnight trains between Taunton and Tiverton Parkway from Monday 24 to Friday 28 February
- Buses replace trains between Port Talbot Parkway and Swansea on Sunday 16 February
- Amended overnight Great Western Railway trains from Monday 17 to Thursday 20 February
- Buses replace evening / morning trains to / from Pangbourne on Monday 17 to Wednesday 19 February
- Buses replace overnight trains to / from Burnham and Taplow from Monday 17 to Friday 21 February
- Buses replace trains between Yeovil Pen Mill and Weymouth from Saturday 15 to Friday 21 February
- Buses replace evening / morning trains to / from Pangbourne on Saturday 15 and Sunday 16 February
- Buses replace trains to / from Basingstoke on Sunday 16 February
- Buses replace late night / early morning trains between Maidenhead and Marlow on Saturday 15 and Sunday 16 February
- Buses replace evening / morning trains to / from Burnham / Taplow on Saturday 15 and Sunday 16 February
- Amended early morning trains in the Exeter St Davids area on Monday 17 February
- Improvement works on the St Ives branch line from Saturday 15 to Tuesday 18 February
- Buses replace trains between Plymouth / Truro and Penzance from late on Friday 14 to Sunday 23 February
- Amended 04:53 Bristol Temple Meads to London Paddington service from Tuesday 11 to Friday 14 February
- Buses replace trains between Swindon and Bath Spa / Westbury until 11:15 on Sunday 9 February
- Amended 22:48 London Paddington to Swansea service from Monday 10 to Thursday 13 February
- Amended 21:21 Bristol Parkway to Portsmouth & Southsea from Monday 10 to Thursday 13 February
- Buses replace trains between Salisbury and Romsey / Southampton Central on Sunday 9 February
- Amended 23:42 Swindon to Cheltenham Spa service from Monday 10 to Thursday 13 February
- Buses replace early morning trains to / from Burnham / Taplow on Saturday 8 February
- Amended 00:45 Oxford to Reading on Saturday 8 February
- Amended service to / from London Paddington on Sunday 2 February
- Buses replace trains between Cardiff Central and Bristol Parkway / Gloucester until 16:20 on Sunday 2 February
- Buses replace trains between Salisbury and Romsey / Southampton Central on Saturday 1 and Sunday 2 February
- Amended midweek late night / early morning Great Western Railway service from Monday 3 to Friday 7 February
- Amended evening Great Western Railway services to / from London Paddington on Saturday 1 February
- Amended 21:57 London Paddington to Cardiff Central service on Saturday 1 February
- No late night / early morning trains to / from Burnham or Taplow from Monday 3 to Saturday 8 February
- Buses replace late night trains to / from Pangbourne on Friday 7 February
- Buses replace trains between Yeovil Pen Mill and Weymouth on Saturday 1 and Sunday 2 February
- Buses replace late night trains between Slough and Windsor & Eton Central on Saturday 1 and Sunday 2 February
- Buses replace evening / morning trains to / from Burnham / Taplow on Saturday 1 and Sunday 2 February
- Buses replace evening trains to / from Pangbourne on Saturday 1 February
- Amended late night service through Swindon from Monday 27 to Thursday 30 January
- Amended 21:21 Bristol Parkway to Portsmouth & Southsea service from Monday 27 to Thursday 30 January
- Amended 21:45 Penzance to London Paddington Night Riviera Sleeper service from Monday 27 to Thursday 30 January
- Amended 21:04 London Paddington to Plymouth service on Thursday 30 January
- Buses replace late night trains between Oxford and Worcester Shrub Hill from Monday 27 to Friday 31 January
You are here:
- Home
- Stations & on train
- Train Operating Companies
- Great Western Railway
