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Heathrow Express (HX)
Information last updated 17 September 2021 18:00
Support & information
- Customer services
- Primary Phone
- 03456001515
- Address
-
Compass Centre
Nelson Road
Hounslow
London
TW6 2GW - Web address
- Heathrow Express - Contact Us
- Note
-
Opening hours:
Monday to Friday: 09:00 - 17:00
Weekends and Bank Holidays: Closed - Lost Property
- Phone
- 08448243115
- Address
-
Bagport UK Ltd,
Terminal 3 (Main Office), Heathrow Express Building,
Heathrow Airport, Middlesex
TW6 1QG - Web address
- www.missingx.com
- Email address
- [email protected]
- Note
-
Opening hours:
Daily: 09:00 - 19:00Website: missingx.com
- Assisted Travel
- Phone
- 02087572700
- 08001971329
- Textphone number
- - (For customers with hearing impairments)
- Address
-
-
-
-
- - Note
-
For Special Assistance at Heathrow Airport
For assistance at Heathrow Airport, please book on +44 (0) 208 757 2700 (24 hour service). Please have your flight number ready.For Special Assistance at Paddington Station
For assistance at Paddington Station, please book by calling Passenger Assistance on 0800 197 1329 (24 hour service). Alternatively, you can speak to a member of the station staff or call by using one of the yellow phones.
Ticketing & Fares
- Telesales
-
- Phone
- 03456001515
- Address
-
- Contact note
-
Opening hours
Monday to Friday - 09:00 - 17:00
- Group Travel
- Phone
- 03456001515
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
-
Not usually necessary
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended trains to / from London Paddington on Saturday 4 and Sunday 5 December
- Amended services between London Paddington and Hayes & Harlington / Heathrow Airport on Sunday 21 November
- Amended evening / morning Heathrow Express service on Saturday 25 and Sunday 26 September
- Amended late night / early morning service between London Paddington and Heathrow T5 on Saturday 18 and Sunday 19 September
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