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- Managing Director
- Fraser Brown
- Head Office
- Phone
- 03456001515
- Address
-
Compass Centre
Nelson Road
Hounslow
TW6 2GW - Email address
- .@.
- Contact note
- Alternative postal address: Freepost LON16331 Heathrow Express London W2 6BR
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456001515
- Address
-
Compass Centre
Nelson Road
London
W2 6BR - Web address
- Heathrow Express - Contact Us
- Note
-
Opening hours:
Monday to Friday: 09:00 - 17:00
Weekends and Bank Holidays: Closed - Lost Property
- Phone
- 08448243115
- Address
-
Bagport UK Ltd,
Terminal 3 (Main Office), Heathrow Express Building,
Heathrow Airport, Middlesex
TW6 1QG - Web address
- www.missingx.com
- Email address
- lhrlostproperty@bagport.co.uk
- Note
-
Opening hours:
Daily: 09:00 - 19:00Website: missingx.com
- Assisted Travel
- Phone
- 02087572700
- 08001971329
- Textphone number
- - (For customers with hearing impairments)
- Address
-
-
-
-
- - Note
-
For Special Assistance at Heathrow Airport
For assistance at Heathrow Airport, please book on +44 (0) 208 757 2700 (24 hour service). Please have your flight number ready.For Special Assistance at Paddington Station
For assistance at Paddington Station, please book by calling Passenger Assistance on 0800 197 1329 (24 hour service). Alternatively, you can speak to a member of the station staff or call by using one of the yellow phones.
Ticketing & Fares
- Telesales
-
- Phone
- 03456001515
- Address
-
- Contact note
-
Opening hours
Monday to Friday - 09:00 - 17:00
- Group Travel
- Phone
- 03456001515
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
-
Not usually necessary
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended Heathrow Express service on Saturday 4 and Sunday 5 January
- Major engineering work to / from London Paddington from Tuesday 24 to Tuesday 31 December
- Amended service to / from Heathrow Airport on Saturday 21 and Sunday 22 December
- No early morning trains between London Paddington and Heathrow Airport on Sunday 8 December
- Amended service at Heathrow Airport until 06:30 on Sunday 1 December
- No early morning trains between London Paddington and Heathrow on Sunday 24 November
- Amended services to / from Heathrow Airport on Sunday 17 November
- Amended Heathrow Express service from 20:00 on Saturday 9 until 05:00 Sunday 10 November
- Amended early morning Heathrow Express service on Sunday 3 November
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