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- Managing Director
- Fraser Brown
- Head Office
- Phone
- 03456001515
- Address
-
Compass Centre
Nelson Road
Hounslow
TW6 2GW - Email address
- .@.
- Contact note
- Alternative postal address: Freepost LON16331 Heathrow Express London W2 6BR
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456001515
- Address
-
Compass Centre
Nelson Road
London
W2 6BR - Web address
- Heathrow Express - Contact Us
- Note
-
Opening hours:
Monday to Friday: 09:00 - 17:00
Weekends and Bank Holidays: Closed - Lost Property
- Phone
- 08448243115
- Address
-
Bagport UK Ltd,
Terminal 3 (Main Office), Heathrow Express Building,
Heathrow Airport, Middlesex
TW6 1QG - Web address
- www.missingx.com
- Email address
- lhrlostproperty@bagport.co.uk
- Note
-
Opening hours:
Daily: 09:00 - 19:00Website: missingx.com
- Assisted Travel
- Phone
- 02087572700
- 08001971329
- Textphone number
- - (For customers with hearing impairments)
- Address
-
-
-
-
- - Note
-
For Special Assistance at Heathrow Airport
For assistance at Heathrow Airport, please book on +44 (0) 208 757 2700 (24 hour service). Please have your flight number ready.For Special Assistance at Paddington Station
For assistance at Paddington Station, please book by calling Passenger Assistance on 0800 197 1329 (24 hour service). Alternatively, you can speak to a member of the station staff or call by using one of the yellow phones.
Ticketing & Fares
- Telesales
-
- Phone
- 03456001515
- Address
-
- Contact note
-
Opening hours
Monday to Friday - 09:00 - 17:00
- Group Travel
- Phone
- 03456001515
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
-
Not usually necessary
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended early morning Heathrow Express service on Sunday 3 November
- No trains to / from Heathrow Airport stations on Saturday 19 October
- Amended early morning Heathrow Airport services on Sunday 22 September
- Amended late night / early morning Heathrow Airport services on Saturday 14 and Sunday 15 September
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