Greater Anglia (LE)

08/06/2019 15:15:27
https://www.greateranglia.co.uk/

Information last updated 17 January 2020 17:06

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Group
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@greateranglia.co.uk
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Cambridge and Stansted Airport on Sunday 5 April
No trains to / from London Liverpool Street via Stratford on Saturday 28 and Sunday 29 March
No trains to / from London Liverpool Street via Stratford on Saturday 21 and Sunday 22 March
Amended 00:18 / 00:46 London Liverpool Street to Colchester services from Tuesday 25 to Thursday 27 February
Reduced late night / early morning service to / from Southend Victoria from Monday 24 to Thursday 27 February
Buses replace trains between Norwich and Lowestoft on Saturday 22 and Sunday 23 February
Buses replace trains all day between Norwich and Lowestoft from Monday 17 to Friday 21 February
Reduced late night / early morning service to / from Southend Victoria from Monday 17 to Thursday 20 February
Buses replace trains between Cheshunt and Hertford East / Stansted Airport before 17:00 on Sunday 16 February
Buses replace trains to / from Southminster / Southend Victoria on Saturday 15 and Sunday 16 February
Buses replace trains between Norwich / Beccles and Great Yarmouth / Lowestoft on Saturday 15 and Sunday 16 March
No TfL Rail train services to / from London Liverpool Street via Stratford on Saturday 14 and Sunday 15 March
No train services to / from London Liverpool Street via Stratford on Saturday 7 and Sunday 8 March
No trains to / from London Liverpool Street via Stratford on Saturday 29 February and Sunday 1 March
No trains to / from London Liverpool Street via Stratford on Saturday 22 and Sunday 23 February
Amended train service to / from London Liverpool Street on Saturday 15 and Sunday 16 February
No evening Greater Anglia trains via Seven Sisters from Monday 10 to Friday 14 February
Amended evening service to / from Southend Victoria from Monday 10 to Wednesday 12 February
Amended 23:18 London Liverpool Street to Clacton-on-Sea service from Monday 10 to Wednesday 12 February
Amended Greater Anglia service on Sunday 9 February
Buses replace trains between Norwich / Beccles and Great Yarmouth / Lowestoft from Saturday 8 and Friday 14 February
Buses replace trains between Ipswich and Bury St Edmunds on Saturday 8 and Sunday 9 February
No trains via Tottenham Hale / Lea Bridge from 23:15 on Sunday 2 until 05:00 on Monday 3 February
Buses replace trains between Ely / Cambridge and Bury St Edmunds on Sunday 2 February
Amended morning services in the Ipswich / Norwich area on Sunday 2 February
Amended overnight / early morning service between London Liverpool Street and Southend Victoria from Monday 3 to Wednesday 5 February
Buses replace trains between Cheshunt / Broxbourne and Stansted Airport on Saturday 1 and Sunday 2 February
Buses replace trains between Norwich and Great Yarmouth on Saturday 1 and Sunday 2 February
Amended 23:30 London Liverpool Street to Norwich service on Saturday 1 February
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 1 and Sunday 2 February
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Sunday 2 February
Amended 23:30 London Liverpool Street to Norwich from Monday 3 until Wednesday 5 February
No late night / early morning trains via Tottenham Hale from Monday 27 to Thursday 30 January
Amended overnight / early morning service between London Liverpool Street and Southend Victoria from Monday 27 to Wednesday 29 January
No trains to / from London Liverpool Street via Stratford on Saturday 25 and Sunday 26 January
Amended Greater Anglia service before 08:10 on Sunday 19 January
Buses replace trains between Cambridge North and Bury St Edmunds / Ely on Sunday 19 January
Amended overnight / early morning service between London Liverpool Street and Southend Victoria from Monday 20 to Friday 24 January
Amended service to / from Stansted Airport on Saturday 18 and Sunday 19 January
No trains between Reedham and Great Yarmouth until Sunday 23 February