Greater Anglia (LE)

20/02/2020 14:03:24
https://www.greateranglia.co.uk/

Information last updated 21 June 2021 02:25

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
The Hub
Colchester North Railway Station
North Station Road
Essex
C01 1JS
Email address
[email protected]  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
[email protected]
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
[email protected]
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
[email protected]
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
[email protected]
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended service at Stratford until 15:00 on Sunday 27 June
Buses replace trains between Ely and Bury St Edmunds on Sunday 29 and Monday 30 August
Amended Greater Anglia services to / from London Liverpool Street on Sunday 29 August
Amended 00:18 / 00:46 London Liverpool Street to Colchester services from Tuesday 24 to Thursday 26 August
Buses replace trains between Cheshunt and Hertford East / Bishops Stortford before 09:00 on Sunday 22 August
Buses replace trains between Southend Victoria and Hockley before 10:00 on Sunday 22 August
Amended service to / from London Liverpool Street on Sunday 22 August
No trains via Lea Bridge on Sunday 15 August
Amended service via Seven Sisters on Sunday 15 August
No late night / early morning trains via Seven Sisters from Monday 9 to Friday 13 August
Amended services in the Tottenham Hale area on Sunday 8 and early in the morning on Monday 9 August
Amended morning services between Norwich and Lowestoft / Great Yarmouth on Sunday 8 August
Amended 06:57 Norwich to London Liverpool Street service on Sunday 8 August
Amended 23:30 London Liverpool Street to Norwich service on Saturday 7 August
Amended late night trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 7 August
Amended 06:57 Norwich to London Liverpool Street on Sunday 1 August
Buses replace trains between Southend Victoria and Hockley until 10:00 on Sunday 1 August
Amended 23:30 London Liverpool Street to Norwich service on Saturday 31 July
Amended Greater Anglia service at London Liverpool Street on Saturday 31 July and Sunday 1 August
Amended 23:30 London Liverpool Street to Norwich service from Monday 2 to Wednesday 4 August
Amended late night / early morning trains via Tottenham Hale from Monday 26 to Friday 30 July
No trains via Tottenham Hale from late night Sunday 25 July until early morning Monday 26 July
Amended service between London Liverpool Street and Shenfield from 10:00 until 22:00 on Sunday 25 July
Amended service to / from Shenfield until 11:15 on Sunday 18 July
Amended services to / from / via Seven Sisters / Chingford on Saturday 17 and Sunday 18 July
Buses replace morning trains between Cambridge and Audley End on Sunday 11 July
Amended 00:18 and 00:46 London Liverpool Street to Colchester service from Tuesday 13 to Thursday 15 July
Amended service at Seven Sisters on Saturday 10 and Sunday 11 July
Buses replace trains between Shenfield and Ingatestone until 09:20 on Sunday 4 July
Amended Greater Anglia / Stansted Express services at Seven Sisters on Saturday 3 and Sunday 4 July
Amended late night service between Colchester and Clacton-on-Sea / Walton-on-the-Naze from Monday 28 June to Wednesday 30 June
Amended late night / early morning trains via Seven Sisters from Monday 28 June to Friday 2 July
No trains via Lea Bridge on Sunday 27 June
Buses replace trains between Ipswich and Norwich on Sunday 27 June
Amended late night service between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 26 June
Buses replace trains between Norwich and Ely on Sunday 27 June