Greater Anglia (LE)

20/02/2020 14:03:24
https://www.greateranglia.co.uk/

Information last updated 26 November 2021 23:47

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
The Hub
Colchester North Railway Station
North Station Road
Essex
C01 1JS
Email address
[email protected]  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
[email protected]
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
[email protected]
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
[email protected]
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
[email protected]
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended services to / from London Liverpool Street on Saturday 19 and Sunday 20 February
Amended service between London Liverpool Street and Shenfield on Saturday 12 and Sunday 13 February
Buses replace trains between Saxmundham and Ipswich on Saturday 8 and Sunday 9 January
Amended late night / early morning services at Tottenham Hale from Sunday 9 until Friday 14 January
Buses replace trains between Colchester / Manningtree and Harwich Town / Ipswich on Sunday 16 January
Buses replace trains between Broxbourne and Stansted Airport on Saturday 8 and Sunday 9 January
Amended 23:28 London Liverpool Street to Cambridge service from Monday 17 to Thursday 20 January
Amended services to / from Stratford from Saturday 1 to Monday 3 January
Amended 23:30 London Liverpool Street to Norwich service from Monday 17 to Wednesday 19 January
Reduced Greater Anglia service between Ipswich and Norwich from Saturday 1 to Monday 3 January
Reduced Greater Anglia service between Ipswich and Norwich on Monday 27 and Tuesday 28 December
Amended services to / from Stratford on Monday 27 and Tuesday 28 December
Amended service between London Liverpool Street and Southend Victoria / Colchester on Monday 27 and Tuesday 28 December
Amended Greater Anglia services to / from London Liverpool Street on Sunday 19 December
Amended late night / early morning services at Seven Sisters from Monday 13 to Friday 17 December
Amended services between London Liverpool Street and Shenfield on Sunday 16 January
Buses replace trains between Cambridge and Stansted Airport on Saturday 29 and Sunday 30 January
Buses replace trains between Cambridge and Stansted Airport on Saturday 22 and Sunday 23 January
Buses replace trains between Cambridge and Stansted Airport on Saturday 15 and Sunday 16 January
Buses replace trains between Cambridge and Stansted Airport on Saturday 1 January
Amended services to / from London Liverpool Street from Saturday 1 to Monday 3 January
Amended service through Cambridge on Saturday 11 and Sunday 12 December
Amended 23:28 London Liverpool Street to Cambridge service from Monday 6 to Thursday 9 December
Amended 23:30 London Liverpool Street to Norwich service from Monday 6 to Wednesday 8 December
No morning / evening trains via Tottenham Hale on Sunday 5 and Monday 6 December
Buses replace trains between Ipswich and Bury St Edmunds on Saturday 4 and Sunday 5 December
Buses replace trains between Saxmundham and Lowestoft on Saturday 4 and Sunday 5 December
Amended late night / early morning trains via Seven Sisters from Monday 29 until Friday 3 December