Greater Anglia (LE)

20/02/2020 14:03:24
https://www.greateranglia.co.uk/

Information last updated 29 June 2020 14:00

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
The Hub
Colchester North Railway Station
North Station Road
Essex
C01 1JS
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@greateranglia.co.uk
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended service between London Liverpool Street and Shenfield on Sunday 27 September
No trains between Stratford and Tottenham Hale via Lea Bridge on Sunday 27 September
Buses replace trains between Cambridge and Stansted Airport on Saturday 26 and Sunday 27 September
Buses replace trains between Thorpe-le-Soken and Clacton-on-Sea on Saturday 26 and until 23:00 on Sunday 27 September
Buses replace trains between Ipswich and Bury St Edmunds / Norwich on Saturday 26 and Sunday 27 September
No direct trains between London Liverpool Street and Colchester between 07:00 and 18:30 on Saturday 5 September
Amended late night services between London Liverpool Street and Colchester from Monday 21 to Wednesday 23 September
Buses replace trains between Broxbourne and Stansted Airport / Audley End until 09:10 on Sunday 20 September
Amended service between London Liverpool Street and Shenfield on Sunday 20 September
Buses replace trains between Ipswich and Bury St Edmunds / Norwich on Saturday 19 and Sunday 20 September
Buses replace trains between Thorpe-le-Soken and Clacton-on-Sea on Saturday 19 and until 23:00 on Sunday 20 September
Revised 00:18 and 00:46 London Liverpool Street to Colchester services from Tuesday 22 to Thursday 24 September
Amended Greater Anglia late night / early morning trains from Monday 7 to Thursday 10 September
Amended trains between London Liverpool Street and Cambridge / Hertford East / Stansted Airport until 09:50 Sunday 6 September
Buses replace trains between Ipswich and Bury St Edmunds / Norwich on Saturday 5 and Sunday 6 September
No late night service via Tottenham Hale each night from Monday 14 until Friday 18 September
No trains at London Liverpool Street until approximately 10:00 on Sunday 13 September
No trains between Ipswich and Stowmarket on Saturday 12 and Sunday 13 September
Buses replace trains between Clacton-on-Sea and Thorpe-le-Soken on Saturday 12 and Sunday 13 September
Amended evening services between Gidea Park and Shenfield from Monday 31 August to Thursday 3 September
Amended 23:28 London Liverpool Street to Cambridge service from Monday 31 August to Thursday 3 September
Amended 23:30 London Liverpool Street to Norwich service from Tuesday 1 and Wednesday 2 September
Amended service between London Liverpool Street and Tottenham Hale on Sunday 30 August
Buses replace trains between Ipswich and Norwich / Bury St Edmunds on Sunday 30 August
Buses replace trains between Southend Victoria and Hockley until 10:00 on Sunday 30 August
Amended service between Norwich and Great Yarmouth / Lowestoft on Saturday 29 and Sunday 30 August
Amended evening services between Gidea Park and Shenfield from Monday 10 to Thursday 13 August
No late night trains via Lea Bridge / Tottenham Hale from Monday 24 to Friday 28 August
Amended evening services between Gidea Park and Shenfield from Monday 24 to Thursday 27 August
No late night / early morning trains via Tottenham Hale on Sunday 23 and Monday 24 August
Buses replace trains between Cheshunt and Bishops Stortford / Hertford East before 09:00 on Sunday 23 August
Buses replace trains between Bury St Edmunds and Ely / Cambridge North on Sunday 23 August
Buses replace trains between Norwich and Lowestoft on Saturday 22 and Sunday 23 August
Amended service between London Liverpool Street and Shenfield after 21:25 from Monday 17 until Thursday 20 August
Buses replace trains between Stowmarket and Ely / Cambridge on Sunday 16 August
Buses replace trains between Norwich and Lowestoft from Saturday 15 until Friday 21 August
Amended service to and from London Liverpool Street via Hackney Downs on Sunday 16 August
No trains between Tottenham Hale and Stratford on Sunday 9 August
Buses replace trains between Ipswich and Bury St Edmunds on Sunday 9 August
Buses replace trains between Ipswich and Bury St Edmunds on Saturday 1 and Sunday 2 August
Amended evening services between Gidea Park and Shenfield from Monday 3 to Thursday 6 August
Buses replace trains between Broxbourne and Hertford East on Sunday 2 August
Amended trains via Tottenham Hale on Saturday 1 and Sunday 2 August
Amended evening services to / from Walton-on-the-Naze / Clacton-on-Sea from Monday 27 to Wednesday 29 July
Amended evening services between Gidea Park and Shenfield from Monday 27 to Thursday 30 July
Amended late night / early morning trains in the Seven Sisters / Tottenham Hale areas from Monday 27 to Friday 31 July
No trains via Tottenham Hale before 05:00 on Monday 27 July
Amended morning trains between Norwich and Lowestoft / Great Yarmouth on Sunday 26 July
Amended 06:52 Norwich to London Liverpool Street service on Sunday 26 July
Buses replace trains between Broxbourne and Hertford East on Sunday 26 July
Buses replace trains between Stowmarket / Bury St Edmunds and Ely / Cambridge North on Saturday 25 and Sunday 26 July
Amended 23:30 London Liverpool Street to Norwich service on Saturday 25 July
Amended trains via Tottenham Hale on Saturday 25 and Sunday 26 July
No late night trains via Tottenham Hale on Friday 24 July
Amended 23:30 London Liverpool Street to Norwich service from Monday 20 to Wednesday 22 July
Amended evening services between Gidea Park and Shenfield from Monday 20 to Thursday 23 July
Buses replace trains between Stowmarket and Ely / Cambridge North on Saturday 18 and Sunday 19 July
Buses replace trains between Audley End and Cambridge before 09:45 on Sunday 19 July
Amended trains via Tottenham Hale on Saturday 18 and Sunday 19 July
No late night trains via Tottenham Hale from Monday 13 to Thursday 16 July
Amended late night service between London Liverpool Street and Shenfield from Monday 13 to Thursday 16 July
Revised morning service between Ipswich and Peterborough on Sunday 12 July
No trains between London Liverpool Street and Tottenham Hale via Hackney Downs on Saturday 11 and Sunday 12 July
Amended late night service between London Liverpool Street and Shenfield from Monday 6 to Thursday 9 July