Greater Anglia (LE)

08/06/2019 15:15:27
https://www.greateranglia.co.uk/

Information last updated 08 December 2019 09:16

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Group
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@greateranglia.co.uk
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
No trains to / from London Liverpool Street via Stratford on Saturday 29 February and Sunday 1 March
No trains to / from London Liverpool Street via Stratford on Saturday 22 and Sunday 23 February
Amended train service to / from London Liverpool Street on Saturday 15 and Sunday 16 February
No evening Greater Anglia trains via Seven Sisters from Monday 10 to Friday 14 February
Amended evening service to / from Southend Victoria from Monday 10 to Wednesday 12 February
Amended 23:18 London Liverpool Street to Clacton-on-Sea service from Monday 10 to Wednesday 12 February
Amended Greater Anglia service on Sunday 9 February
Buses replace trains between Norwich / Beccles and Great Yarmouth / Lowestoft on Saturday 8 and Friday 14 February
Buses replace trains between Ipswich and Bury St Edmunds on Saturday 8 and Sunday 9 February
No trains via Tottenham Hale / Lea Bridge from 23:15 on Sunday 2 until 05:00 on Monday 3 February
Buses replace trains between Ely / Cambridge and Bury St Edmunds on Sunday 2 February
Amended morning services in the Ipswich / Norwich area on Sunday 2 February
Amended overnight / early morning service between London Liverpool Street and Southend Victoria from Monday 3 to Wednesday 5 February
Buses replace trains between Cheshunt / Broxbourne and Stansted Airport on Saturday 1 and Sunday 2 February
Buses replace trains between Norwich and Great Yarmouth on Saturday 1 and Sunday 2 February
Amended 23:30 London Liverpool Street to Norwich service on Saturday 1 February
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 1 and Sunday 2 February
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Sunday 2 February
Amended 23:30 London Liverpool Street to Norwich from Monday 3 until Wednesday 5 February
No late night / early morning trains via Tottenham Hale from Monday 27 to Thursday 30 January
Amended overnight / early morning service between London Liverpool Street and Southend Victoria from Monday 27 to Wednesday 29 January
No trains to / from London Liverpool Street via Stratford on Saturday 25 and Sunday 26 January
Amended Greater Anglia service before 08:10 on Sunday 19 January
Buses replace trains between Cambridge North and Bury St Edmunds / Ely on Sunday 19 January
Amended overnight / early morning service between London Liverpool Street and Southend Victoria from Monday 20 to Friday 24 January
Amended service to / from Stansted Airport on Saturday 18 and Sunday 19 January
Reduced service between London Liverpool Street and Enfield Town / Cheshunt before 10:00 on Sunday 12 January
Amended early morning trains between London Liverpool Street and Colchester from Tuesday 14 to Thursday 16 January
Buses replace trains between Norwich / Beccles and Lowestoft / Great Yarmouth on Saturday 11 and Sunday 12 January
Buses replace trains between Ely / Cambridge and Bury St Edmunds on Sunday 12 January
Buses replace trains between Cheshunt / Broxbourne and Stansted Airport / Audley End on Saturday 11 and Sunday 12 January
Buses replace trains between Marks Tey and Hythe / Ipswich on Saturday 11 and Sunday 12 January
Buses replace trains between Cambridge North and Bury St Edmunds / Ely on Sunday 5 January
Buses replace trains between Cheshunt and Stansted Airport / Audley End on Saturday 4 and Sunday 5 January
Buses replace trains to / from Norwich before 08:45 on Sunday 5 January
No overnight trains between London Liverpool Street and Enfield Town / Cheshunt via Seven Sisters from Monday 30 December to Thursday 2 January
No late night trains via Seven Sisters from Monday 30 December to Thursday 2 January
Buses replace trains to / from Southend Victoria / Southminster from Friday 27 December to Wednesday 1 January
Amended services in the Colchester area from Friday 27 December to Wednesday 1 January
Amended train services between London Liverpool Street and Hackney Downs from Friday 27 to Sunday 29 December
Amended train service between Stratford and Shenfield on Friday 27 December
No trains via Tottenham Hale before 08:10 on Sunday 22 December
Amended morning trains in the Norwich / Ipswich area on Sunday 22 December
Buses replace trains before 09:00 between Shenfield and Southend Victoria / Southminster on Sunday 22 December
Amended 23:30 London Liverpool Street to Norwich service on Saturday 21 December
Amended late night / early morning trains between London Liverpool Street and Stansted Airport from Monday 16 to Friday 20 December
Amended service between London Liverpool Street / Stratford and Hertford East / Stansted Airport from 23:15 on Sunday 15 December
Amended service between London Liverpool Street / Stratford and Hertford East / Stansted Airport before 09:00 on Sunday 15 December
Buses replace trains between Shenfield and Southminster / Southend Victoria before 09:00 on Sunday 15 December
No trains between Reedham and Great Yarmouth until February 2020