Greater Anglia (LE)

20/02/2020 14:03:24
https://www.greateranglia.co.uk/

Information last updated 20 February 2020 14:03

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
The Hub
Colchester North Railway Station
North Station Road
Essex
C01 1JS
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@greateranglia.co.uk
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Cheshunt and Hertford East / Bishops Stortford before 09:00 on Sunday 10 May
Buses replace trains between Ipswich and Woodbridge / Felixstowe on Sunday 10 May
No trains between Ely and Peterborough / Cambridge on Sunday 10 May
Buses replace trains between Colchester and Walton-on-the-Naze / Clacton-on-Sea on Saturday 9 and Suday 10 May
No early morning trains via Tottenham Hale on Sunday 3 May
Amended late night / early moning Greater Anglia service to / from Norwich on Saturday 2 and Sunday 3 May
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 2 and Sunday 3 May
Amended late night Greater Anglia trains via Seven Sisters from Monday 4 to Thursday 7 May
Amended late night trains between Colchester and Walton-on-the-Naze / Clacton-on-Sea from Monday 4 to Wednesday 6 May
Amended 23:30 London Liverpool Street to Norwich service from Monday 27 to Wednesday 29 April
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 25 and Sunday 26 April
No late night / early morning trains via Tottenham Hale from Sunday 19 to Friday 24 April
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze / Harwich Town / Ipswich on Sunday 12 and Monday 13 April
Buses replace trains between Brundall and Reedham on Sunday 12 April
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Tuesday 7 to Thursday 9 April
Buses replace trains between Ipswich and Lowestoft on Sunday 5 April
No trains via Lea Bridge on Sunday 5 April
No trains between Stratford and Tottenham Hale until 18:00 on Sunday 1 March
Buses replace trains between Witham and Chelmsford / Ingatestone until 13:30 on Sunday 5 April
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 4 and Sunday 5 April
No late night / early morning trains via Tottenham Hale on Sunday 29 March
No late night / early morning trains via Seven Sisters from Monday 23 to Friday 26 March
Amended 23:28 London Liverpool Street to Cambridge service from Monday 16 to Thursday 19 March
Amended 23:30 London Liverpool Street to Norwich service from Monday 16 to Wednesday 18 March
Amended evening service between Colchester and Clacton-on-Sea on Saturday 14 March
No late night / early morning trains via Tottenham Hale from Monday 9 to Friday 13 March
Amended evening / morning services between Wickford and Southend Victoria from Monday 9 to Thursday 12 March
Buses replace trains between Cheshunt and Hertford East / Bishops Stortford before 09:00 on Sunday 8 March
Amended overnight trains between Shenfield and Southend Victoria / Southminster from Monday 2 to Wednesday 4 March
No train services to / from London Liverpool Street via Stratford on Saturday 18 and Sunday 19 April
Buses replace trains between Cambridge and Stansted Airport on Sunday 5 April
No trains to / from London Liverpool Street via Stratford on Saturday 28 and Sunday 29 March
No trains to / from London Liverpool Street via Stratford on Saturday 21 and Sunday 22 March
Amended 00:18 / 00:46 London Liverpool Street to Colchester services from Tuesday 25 to Thursday 27 February
Reduced late night / early morning service to / from Southend Victoria from Monday 24 to Thursday 27 February
No train services to / from London Liverpool Street via Stratford on Saturday 14 and Sunday 15 March
No train services to / from London Liverpool Street via Stratford on Saturday 7 and Sunday 8 March
No trains to / from London Liverpool Street via Stratford on Saturday 29 February and Sunday 1 March