Greater Anglia (LE)

08/06/2019 15:15:27
https://www.greateranglia.co.uk/

Information last updated 14 October 2019 15:14

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Group
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@greateranglia.co.uk
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Buses replace trains to / from Norwich before 08:45 on Sunday 5 January
No overnight trains between London Liverpool Street and Enfield Town / Cheshunt via Seven Sisters from Monday 30 December to Thursday 2 January
No late night trains via Seven Sisters from Monday 30 December to Thursday 2 January
Buses replace trains to / from Southend Victoria / Southminster from Friday 27 December to Wednesday 1 January
Amended services in the Colchester area from Friday 27 December to Wednesday 1 January
Amended train services between London Liverpool Street and Hackney Downs from Friday 27 to Sunday 29 December
Amended train service between Stratford and Shenfield on Friday 27 December
No trains via Tottenham Hale before 08:10 on Sunday 22 December
Amended morning trains in the Norwich / Ipswich area on Sunday 22 December
Buses replace trains before 09:00 between Shenfield and Southend Victoria / Southminster on Sunday 22 December
Amended 23:30 London Liverpool Street to Norwich service on Saturday 21 December
Amended late night / early morning trains between London Liverpool Street and Stansted Airport from Monday 16 to Friday 20 December
Amended service between London Liverpool Street / Stratford and Hertford East / Stansted Airport from 23:15 on Sunday 15 December
Amended service between London Liverpool Street / Stratford and Hertford East / Stansted Airport before 09:00 on Sunday 15 December
No trains between Stratford and Tottenham Hale before 18:00 on Sunday 8 December
Buses replace trains between Cambridge and Audley End before 09:40 on Sunday 8 December
Buses replace trains between Bury St Edmunds and Ipswich on Saturday 7 and Sunday 8 December
Amended 00:18 and 00:46 London Liverpool Street to Colchester service from Tuesday 3 to Thursday 5 December
Amended service between London Liverpool Street and Colchester on Saturday 30 November and Sunday 1 December
Amended service through Marks Tey on Saturday 23 and Sunday 24 November
Buses replace trains between Shenfield and Southminster / Southend Victoria before 09:00 on Sunday 15 December
Buses replace trains between Shenfield and Southminster / Southend Victoria before 09:00 on Sunday 8 December
Buses replace trains between Shenfield and Southminster / Southend Victoria before 09:00 on Sunday 1 December
Buses replace trains between Shenfield and Southminster / Southend Victoria on Saturday 23 and Sunday 24 November
No trains to and from London Liverpool Street via Hackney Downs before 09:50 on Sunday 1 December
No late night trains via Seven Sisters from Monday 18 to Thursday 21 November
Buses replace late night trains to Walton-on-the-Naze / Clacton-on-Sea from Monday 18 to Wednesday 20 November
Buses replace late night trains to Walton-on-the-Naze / Clacton-on-Sea on Saturday 16 November
Buses replace trains between Marks Tey and Colchester on Saturday 16 and Sunday 17 November
No trains between Stratford and Tottenham Hale on Sunday 17 November
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 16 and Sunday 17 November
Amended 23:30 London Liverpool Street to Norwich from Monday 11 until Wednesday 13 November
Amended trains between London Liverpool Street and Shenfield on Sunday 27 October
No trains via Tottenham Hale on Saturday 9 and Sunday 10 November
Buses replace trains between Broxbourne and Stansted Airport / Audley end before 09:10 on Sunday 27 October
Buses replace trains to / from Great Yarmouth / Lowestoft on Sunday 27 October
No late night / early morning trains via Tottenham Hale from Monday 4 to Friday 8 November
No trains via Tottenham Hale on Saturday 26 and Sunday 27 October
Buses replace trains between Shenfield and Southend Victoria / Southminster from Saturday 2 to Sunday 3 November
Buses replace trains between Harwich International and Harwich Town on Saturday 26 and Sunday 27 October
Buses replace trains between Cambridge and Bury St Edmunds on Saturday 26 and Sunday 27 October
Buses replace trains between Marks Tey and Colchester on Sunday 3 November
Buses replace trains between Shenfield and Southminster / Southend Victoria on Saturday 26 and Sunday 27 October
Buses replace trains between Peterborough and Ely / Cambridge on Saturday 9 and Sunday 10 November
Buses replace trains between Peterborough and Ely / Cambridge on Saturday 26 and Sunday 27 October
Buses replace late night / early morning trains between Witham and Colchester from Tuesday 22 to Thursday 24 October
No trains via Tottenham Hale before 08:10 on Sunday 20 October
Buses replace trains between Ipswich and Norwich on Sunday 20 October
Buses replace trains between Harwich International and Harwich Town on Saturday 19 and Sunday 20 October
Buses replace trains between Shenfield and Southminster / Southend Victoria on Saturday 19 and Sunday 20 October
Buses replace trains between Peterborough and Ely / Norwich on Saturday 19 and Sunday 20 October
No trains between Reedham and Great Yarmouth until February 2020