Greater Anglia (LE)

20/02/2020 14:03:24
https://www.greateranglia.co.uk/

Information last updated 15 February 2021 10:18

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
The Hub
Colchester North Railway Station
North Station Road
Essex
C01 1JS
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@greateranglia.co.uk
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended 23:30 London Liverpool Street to Norwich service from Monday 10 to Wednesday 12 May
Amended 23:28 London Liverpool Street to Cambridge service from Monday 10 to Thursday 13 May
Buses replace trains to / from Stansted Airport on Sunday 9 May
Amended service between London Liverpool Street and Chelmsford on Saturday 8 and Sunday 9 May
No trains via Lea Bridge on Saturday 8 and Sunday 9 May
Amended late night service via Tottenham Hale from Tuesday 4 to Friday 7 May
No trains via Lea Bridge from Saturday 1 to Monday 3 May
Buses replace trains between Ely and Bury St Edmunds on Sunday 2 May
Amended services between Cheshunt and Hackney Downs / Stratford from Saturday 24 to Monday 26 April
Amended services between London Liverpool Street and Shenfield on Sunday 25 April
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 24 and Sunday 25 April
Buses replace trains between Norwich and Sheringham on Saturday 24 and Sunday 25 April
Buses replace trains between Ely and Norwich on Sunday 16 May
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Tuesday 20 to Thursday 22 April
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 17 and Sunday 18 April
Buses replace trains between Stansted Airport and Cambridge North on Saturday 17 and Sunday 18 April
Amended service to / from London Liverpool Street on Saturday 17 and Sunday 18 April
Reduced service to / from London Liverpool Street on Saturday 10 and Sunday 11 April
Amended late night service at Clacton-on-Sea on Tuesday 6 April
Amened overnight service at Seven Sisters from Monday 5 to Friday 9 April
Buses replace trains between Peterborough and Ely on Sunday 9 May
Amended service between London Liverpool Street and Chelmsford from Saturday 1 to Monday 3 May
No trains via Lea Bridge on Friday 2 April
Amended service between London Liverpool Street and Shenfield on Friday 2 April
Amended 23:28 London Liverpool Street to Cambridge from Monday 29 March to Thursday 1 April
Amended late night trains to / from Lowestoft from Monday 29 to Wednesday 31 March
Amended 23:30 London Liverpool Street to Norwich service from Monday 29 to Wednesday 31 March
Buses replace trains between Ipswich and Saxmundham on Saturday 27 and Sunday 28 March
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-Naze on Saturday 20 and Sunday 21 March
No trains at Lea Bridge on Sunday 14 March
Buses replace trains between Ipswich and Bury St Edmunds / Ely on Sunday 14 March
Buses replace trains between Ipswich and Woodbridge / Felixstowe on Sunday 14 March
No overnight trains via Tottenham Hale from Sunday 21 to Thursday 25 March
Amended service to / from London Liverpool Street on Sunday 14 March
Buses replace trains between Ipswich and Norwich on Saturday 13 and Sunday 14 March
Buses replace trains between Broxbourne and Stansted Airport on Saturday 20 and Sunday 21 March
Buses replace trains between Ipswich and Saxmundham on Saturday 20 and Sunday 21 March
Amended late night trains through Gidea Park from Monday 8 to Thursday 11 March
Buses replace trains between Ely and Norwich on Sunday 7 March
Buses replace trains between Broxbourne and Stansted Airport on Saturday 6 and Sunday 7 March
Buses replace trains between Ipswich and Saxmundham on Saturday 6 and Sunday 7 March
Reduced service to / from London Liverpool Street via Stratford on Saturday 3 and Sunday 4 April
Buses replace late night trains between Stansted Airport and Audley End from Monday 1 to Thursday 4 March
Amended morning services between London Liverpool Street and Stansted Airport on Sunday 28 February
Buses replace trains between Ipswich and Ely / Cambridge North on Sunday 28 February
Buses replace trains between Ipswich and Felixstowe / Saxmundham on Sunday 28 February
Amended Greater Anglia services between London Liverpool Street and Shenfield on Sunday 28 February
Buses replace trains between Norwich and Stowmarket / Ipswich on Saturday 27 and Sunday 28 February
Buses replace trains to / from Clacton-on-Sea / Walton-on-the-Naze from Saturday 20 February to Sunday 14 March
Buses replace trains between Cambridge and Stansted Airport on Sunday 28 March
Amended trains to / from London Liverpool Street on Saturday 27 and Sunday 28 March
Buses replace trains between Peterborough and Ely on Sunday 28 March
Buses replace trains between Peterborough and Ely on Sunday 21 March