Greater Anglia (LE)

20/02/2020 14:03:24
https://www.greateranglia.co.uk/

Information last updated 11 September 2021 10:48

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
The Hub
Colchester North Railway Station
North Station Road
Essex
C01 1JS
Email address
[email protected]  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
[email protected]
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
[email protected]
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
[email protected]
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
[email protected]
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended 23:28 London Liverpool Street to Cambridge service from Monday 6 to Thursday 9 December
Amended 23:30 London Liverpool Street to Norwich service from Monday 6 to Wednesday 8 December
No morning / evening trains via Tottenham Hale on Sunday 5 and Monday 6 December
Buses replace trains between Ipswich and Bury St Edmunds on Saturday 4 and Sunday 5 December
Buses replace trains between Saxmundham and Lowestoft on Saturday 4 and Sunday 5 December
No late night service via Tottenham Hale on Sunday 28 November
Buses replace trains between Stansted Airport / Audley End and Cambridge / Cambridge North on Sunday 28 November
Buses replace trains between Saxmundham and Lowestoft on Saturday 27 and Sunday 28 November
Amended late night / early morning trains via Seven Sisters from Monday 29 until Friday 3 December
Amended service between Stratford and Meridian Water on Sunday 21 November
Buses replace trains between Ipswich and Norwich / Bury St Edmunds on Saturday 20 and Sunday 21 November
Amended Greater Anglia services at London Liverpool Street on Sunday 14 November
Buses replace trains between Manningtree and Harwich Town on Sunday 14 November
Amended early morning trains between Witham and Colchester from Tuesday 16 to Thursday 18 November
Buses replace trains between Stowmarket and Ely / Cambridge North on Saturday 13 November
Amended morning services in the Tottenham Hale area on Sunday 7 November
Amended early morning services from Norwich on Sunday 7 November
Buses replace trains between Ipswich and Bury St Edmunds / Norwich on Saturday 6 and Sunday 7 November
Amended late night / early morning trains between London Liverpool Street and Cheshunt from Monday 1 to Thursday 4 November
Buses replace trains between Broxbourne and Stansted Airport / Audley End before 09:10 on Sunday 31 October
Buses replace trains between Ingatestone and Colchester before 21:15 on Sunday 31 October
Amended evening services in the Thorpe-le-Soken area on Saturday 30 October
Amended services between London Liverpool Street / Bishops Stortford and Cheshunt until 09:00 on Sunday 24 October
Amended late night service between Hertford East and Stratford on Sunday 24 October
Amended service at Tottenham Hale from 23:15 on Sunday 24 until 05:00 Monday 25 October
Amended 06:57 Norwich to London Liverpool Street on Sunday 24 October
Amended service between London Liverpool Street and Shenfield / Norwich until 11:15 on Sunday 24 October
Amended 23:28 London Liverpool Street to Cambridge service from Monday 25 to Thursday 28 October
Amended 23:30 London Liverpool Street to Norwich service from Monday 25 to Wednesday 27 October
Buses replace trains between Hertford East and Broxbourne from Saturday 23 to Saturday 30 October
Buses replace trains between Ely and Peterborough on Saturday 23 and Sunday 24 October
Amended 23:30 London Liverpool Street to Norwich on Saturday 23 October
Amended early morning / late night trains via Tottenham Hale from Monday 18 to Friday 22 October
No trains via Tottenham Hale before 08:15 on Sunday 17 October
Buses replace trains between Ely and Peterborough on Sunday 17 October
Buses replace trains between Ingatestone and Colchester on Saturday 16 and Sunday 17 October
Amended Greater Anglia services to / from London Liverpool Street on Sunday 10 October
Buses replace trains between Ingatestone and Colchester on Saturday 9 and Sunday 10 October
Buses replace trains between Ely and Peterborough on Sunday 10 October
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Monday 4 to Wednesday 6 October
No trains via Lea Bridge before 23:00 on Sunday 3 October
Buses replace trains between Cambridge and Audley End until 08:30 on Sunday 3 October
Buses replace trains between Norwich and Great Yarmouth / Lowestoft until 09:45 on Sunday 3 October
Buses replace trains between Ingatestone and Colchester on Saturday 2 October
Amended overnight service at Seven Sisters from Monday 20 to Friday 24 September
Amended 23:18 London Liverpool Street to Clacton-on-Sea from Monday 20 and Wednesday 22 September
Amended 22:56 Colchester to Walton-on-Naze from Monday 20 to Wednesday 22 September
Buses replace trains between Ingatestone and Colchester on Saturday 25 and Sunday 26 September
Amended Greater Anglia service to/from London Liverpool Street on Sunday 19 September
Buses replace trains between Peterborough and Ely on Sunday 26 September
Buses replace trains between Peterborough and Ely on Sunday 19 September