Greater Anglia (LE)

20/02/2020 14:03:24
https://www.greateranglia.co.uk/

Information last updated 19 March 2020 18:48

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
The Hub
Colchester North Railway Station
North Station Road
Essex
C01 1JS
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@greateranglia.co.uk
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Cambridge and Audley End before 09:45 on Sunday 7 June
Amended 23:30 London Liverpool Street to Norwich service from Monday 8 June to Wednesday 10 June
Amended 23:28 London Liverpool Street to Cambridge service from Monday 8 June to Thursday 11 June
Buses replace trains between Ipswich and Bury St Edmunds / Norwich on Sunday 7 June
No late night trains via Lea Bridge / Tottenham Hale from Monday 1 to Friday 5 June
No trains to / from Lea Bridge before 18:00 on Sunday 24 May
Buses replace trains between Southend Victoria and Hockley before 10:00 on Sunday 24 May
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 23 and Sunday 24 May
Buses replace early morning trains between Witham and Colchester from Tuesday 19 to Thursday 21 May
Amended train services between London Liverpool Street and Tottenham Hale before 07:45 on Sunday 17 May
Buses replace trains between Norwich and Cromer / Sheringham / Great Yarmouth / Lowestoft before 09:45 on Sunday 17 May
Buses replace trains between Ipswich and Saxmundham / Lowestoft on Saturday 16 and Sunday 17 May
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 16 and Sunday 17 May
No trains between Ely and Peterborough / Norwich on Sunday 24 May
Buses replace trains between Cheshunt and Hertford East / Bishops Stortford before 09:00 on Sunday 10 May
Buses replace trains between Ipswich and Woodbridge / Felixstowe on Sunday 10 May
No trains between Ely and Peterborough / Cambridge on Sunday 10 May
Buses replace trains between Colchester and Walton-on-the-Naze / Clacton-on-Sea on Saturday 9 and Suday 10 May
No early morning trains via Tottenham Hale on Sunday 3 May
Amended late night / early morning Greater Anglia service to / from Norwich on Saturday 2 and Sunday 3 May
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 2 and Sunday 3 May
Amended late night Greater Anglia trains via Seven Sisters from Monday 4 to Thursday 7 May
Amended late night trains between Colchester and Walton-on-the-Naze / Clacton-on-Sea from Monday 4 to Wednesday 6 May
Amended 23:30 London Liverpool Street to Norwich service from Monday 27 to Wednesday 29 April
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 25 and Sunday 26 April
No late night / early morning trains via Tottenham Hale from Sunday 19 to Friday 24 April
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze / Harwich Town / Ipswich on Sunday 12 and Monday 13 April
Buses replace trains between Brundall and Reedham on Sunday 12 April
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Tuesday 7 to Thursday 9 April
No train services to / from London Liverpool Street via Stratford on Saturday 18 and Sunday 19 April