Support & information
- Customer services
- Primary Phone
- 03453227021
- Textphone number
- 1800103453227021 (For customers with hearing impairments)
- Address
-
PO Box 10422
Unit 16 Coalfield Way
ASHBY DE LA ZOUCH
Leicestershire
LE65 9EL - Web address
- Southeastern - Customer Services
- Note
-
Opening hours
Monday to Sunday 24 hours a day
- Lost Property
- Phone
- 03453227021
- Address
-
-
-
-
- - Note
-
Opening hours
Monday to Sunday 24 hours a day
- Assisted Travel
- Phone
- 0800 783 4524
- 03453227021
- Textphone number
- 1800108007834524 (For customers with hearing impairments)
- Address
-
Customer Services
PO Box 10422
LE65 9EL - Note
-
Opening hours
Monday to Sunday 24 hours a day
Ticketing & Fares
- Telesales
-
- Phone
- -
- Address
-
- Web address
- Southeastern Tickets
- Group Travel
- Phone
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Alterations to late night Southeastern services between Monday 8 and Friday 12 August
- Buses replace trains between Lewisham and Hayes on Sunday 7 August
- No Southeastern services to / from London Victoria on Sunday 7 August
- Amendments to some late night Southeastern trains
- Amended late night / early morning Southeastern services from Monday 1 to Friday 5 August
- Amended 07:04 Sevenoaks to London Charing Cross service on Sunday 31 July
- Buses replace trains between Strood and Tonbridge on Saturday 30 and Sunday 31 July
- Amended late night / early morning Southeastern services from Monday 25 to Friday 29 July
- Buses replace trains between Tonbridge and Ashford International / Maidstone West on Saturday 23 and Sunday 24 July
- Buses replace trains between Lewisham and Dartford via Sidcup and Woolwich on Sunday 24 July
- Buses replace late night / early morning trains between Sittingbourne and Sheerness-on-Sea on Saturday 23 July
- Major engineering work between Herne Hill and Beckenham Junction / Shortlands from Saturday 23 to Sunday 31 July
- Amended late night / early morning Southeastern services from Monday 18 to Friday 22 July
- No Southeastern services via Tonbridge on Sunday 17 July
- Buses replace trains between Lewisham and Dartford on Sunday 17 July
- Buses replace trains between Sittingbourne and Sheerness-on-Sea on Saturday 16 and Sunday 17 July
- Amended evening / morning Southeastern services from Monday 11 to Friday 15 July
- Buses replace trains between Dover Priory and Ramsgate on Sunday 10 July
- Buses replace trains between Orpington and Sevenoaks / Tonbridge on Sunday 10 July
- No trains via Lewisham / Bexleyheath on Sunday 10 July
- No Southeastern trains to / from London Victoria on Sunday 10 July
- Amended late night Southeastern services from Monday 27 June until Friday 1 July
- No late night trains via Lewisham from Monday 4 until Thursday 7 July
- Buses replace trains between Borough Green & Wrotham and Ashford International on Sunday 3 July
- Buses replace trains between Lewisham and Orpington on Sunday 3 July
- Buses replace trains between Faversham and Canterbury East / Dover Priory on Saturday 2 & Sunday 3 July
- Amended late night / early morning Southeastern services from Monday 27 June to Friday 1 July
- No trains to / from Dover Priory on Sunday 26 June
- Buses replace trains between Lewisham and Orpington / Dartford via Sidcup on Sunday 26 June
- Buses replace trains between Dartford / Slade Green and Gravesend until 07:00 on Sunday 26 June
- Amended late night / early morning Southeastern services between Monday 6 and Friday 10 June
- Amended late night / early morning Southeastern services from Monday 20 to Friday 24 June
- No Southeastern services at London Cannon Street on Sunday 19 June
- No Southeastern services via Swanley on Sunday 19 June
- Buses replace trains between Tunbridge Wells and Battle on Sunday 19 June
- Buses replace trains between Ebbsfleet International / Ashford International and Canterbury West on Sunday 19 June
- Buses replace late night / early morning trains between Ebbsfleet International and Ashford International on Saturday 18 and Sunday 19 June
- Amended late night / early morning Southeastern services from Monday 13 to Friday 17 June
- Buses replace trains between Lewisham and Hayes on Sunday 12 June
- Buses replace trains between Plumstead and Dartford on Saturday 11 and Sunday 12 June
- Amended services via Sevenoaks on Saturday 11 and Sunday 12 June
- Buses replace trains between Lewisham and Hayes from Thursday 2 to Sunday 5 June
- Amended evening / morning Southeastern services from Monday 30 May to Friday 3 June
- Buses replace trains between Dartford / Ebbsfleet International and Maidstone West / Gillingham on Sunday 29 May
- Buses replace trains via Herne Hill on Sunday 29 May
- Buses replace trains between Ashford International and Ramsgate / Margate via Canterbury West on Sunday 29 May
- Amended services via Tonbridge on Saturday 28 and Sunday 29 May
- Amended late night / early morning Southeastern services from Monday 23 to Friday 27 May
- No late night services via Lewisham from Monday 23 to Thursday 26 May