Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Southend Airport
- London Underground
- Lumo
- Merseyrail
- National Rail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- TfL Rail
- Thameslink
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
- Managing Director
- Patrick Verwer
- Head Office
- Phone
- 03451272920
- Fax
- 03451272930
- Textphone number
- 03451272940 (For customers with hearing impairments)
- Address
-
Govia Thameslink Railway
PO Box 10240
Ashby-De-La-Zouch
LE65 9EB - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03451272920
- Fax
- 03451272930
- Textphone number
- 03451272940 (For customers with hearing impairments)
- Address
-
Customer Services Team
PO Box 10240
ASHBY-DE-LA-ZOUCH
LE65 9EB - Web address
- Southern - Customer Services
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Sunday - 07:00 - 22:00
Closed Christmas Day
- Lost Property
- Phone
- 03451272920
- Address
-
-
-
-
- - Web address
- Southern - Lost Property
- Note
-
Opening hours
Monday to Sunday - 06:00 - 00:00
- Assisted Travel
- Phone
- 03451272920
- Fax
- 0800 138 1017
- Textphone number
- 0800 138 1018 (For customers with hearing impairments)
- Web address
- Southern - Assisted Travel
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Sunday - 06:00 - 00:00
Ticketing & Fares
- Telesales
-
- Phone
- -
- Address
-
- Group Travel
- Phone
- 03451272920
- Fax
- 03451272930
- Textphone number
- 03451272940 (For customers with hearing impairments)
- Web address
- Southern - Group Travel
- Contact note
-
Opening hours
Monday to Sunday - 06:00 - 00:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended services between Crawley and Horsham on Sunday 3 October
- Amended service between Three Bridges / Haywards Heath and Brighton on Sunday 3 October
- Buses replace trains between New Cross gate and West Croydon / Crystal Palace on Sunday 14 November
- Buses replace trains between Southampton and Bournemouth / Poole / Portsmouth on Saturday 4 and Sunday 5 December
- No trains at Earlswood or Salfords on Sunday 17 October
- No services to / from West Croydon after 22:45 from Monday 8 to Thursday 11 November
- Amended 23:07 Epsom Downs to London Victoria from Monday 20 to Thursday 23 September
- Buses replace late night trains between Purley and Gatwick Airport from Monday 20 to Wednesday 22 September
- Buses replace late night / early morning trains between Three Bridges and Brighton / Eastbourne / Worthing from Monday 20 to Friday 24 September
- Amended early morning trains via Norwood Junction from Tuesday 21 to Friday 24 September
- Buses replace late night / early morning trains between Redhill and Tonbridge on Friday 24 and Saturday 25 September
- Amended early morning Southern services to / from London Victoria from Tuesday 12 to Friday 15 October
- Buses replace late night / early morning trains between Redhill and Tonbridge on Friday 15 and Saturday 16 October
- Buses replace late night trains between Redhill and Reigate from Monday 20 to Thursday 23 September
- Buses replace evening trains between East Croydon and Oxted / East Grinstead from Monday 11 to Thursday 14 October
- Buses replace trains between Three Bridges and Brighton / Lewes on Saturday 9 and Sunday 10 October
- No direct trains between Uckfield and London Bridge on Saturday 9 October
- Buses replace trains between Balham and Sutton via Mitcham Jcn before 08:45 on Sunday 19 September
- No trains at Earlswood or Salfords on Saturday 18 and Sunday 19 September
- No Southern service between Shepherds Bush and Watford Junction from 22:30 Saturday 18 until 12:00 Sunday 19 September
- Buses replace trains between Woldingham and East Grinstead / Crowborough / Uckfield on Saturday 18 and Sunday 19 September
- Buses replace evening / morning trains between Barnham and Chichester / Bognor Regis from Monday 27 September to Friday 1 October
- Buses replace evening / morning trains between Redhill and Tonbridge from Monday 27 September to Friday 1 October
- Buses replace late night trains to / from East Grinsted / Uckfield from Monday 27 to Thursday 30 September
- Amended morning services between Hastings and Ashford International on Sunday 26 September
- Buses replace trains between Redhill and Tonbridge on Sunday 26 September
- No evening / morning trains between Shepherds Bush and Milton Keynes Central on Saturday 25 and Sunday 26 September
- No trains to / from Crystal Palace on Sunday 24 October
- Buses replace trains between Redhill and Tonbridge from 22:30 on Friday 17 September
- Buses replace late night / early morning trains between Lewes and Eastbourne from Tuesday 14 to Friday 17 September
- Buses replace trains between New Cross Gate and West Croydon / Crystal Palace on Saturday 9 and Sunday 10 October
- Amended service to / from Portsmouth & Southsea on Friday 24 September
- Amended service to / from Portsmouth & Southsea on Friday 17 September
- No trains between Clapham Junction and Willesden Junction on Sunday 3 October
- Amended service between Brighton and Hove / Littlehampton from Saturday 18 September to Friday 1 October
- Amended trains between New Cross Gate and Crystal Palace / West Croydon on Saturday 25 and Sunday 26 September
- Amended service through Chichester on Sunday 17 October
- Amended service to / from West Croydon on Sunday 19 September
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