Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Southend Airport
- London Underground
- Lumo
- Merseyrail
- National Rail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- TfL Rail
- Thameslink
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
- Managing Director
- Patrick Verwer
- Head Office
- Phone
- 03451272920
- Fax
- 03451272930
- Textphone number
- 03451272940 (For customers with hearing impairments)
- Address
-
Govia Thameslink Railway
PO Box 10240
Ashby-De-La-Zouch
LE65 9EB - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03451272920
- Fax
- 03451272930
- Textphone number
- 03451272940 (For customers with hearing impairments)
- Address
-
Customer Services Team
PO Box 10240
ASHBY-DE-LA-ZOUCH
LE65 9EB - Web address
- Southern - Customer Services
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Sunday - 07:00 - 22:00
Closed Christmas Day
- Lost Property
- Phone
- 03451272920
- Address
-
-
-
-
- - Web address
- Southern - Lost Property
- Note
-
Opening hours
Monday to Sunday - 06:00 - 00:00
- Assisted Travel
- Phone
- 03451272920
- Fax
- 0800 138 1017
- Textphone number
- 0800 138 1018 (For customers with hearing impairments)
- Web address
- Southern - Assisted Travel
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Sunday - 06:00 - 00:00
Ticketing & Fares
- Telesales
-
- Phone
- -
- Address
-
- Group Travel
- Phone
- 03451272920
- Fax
- 03451272930
- Textphone number
- 03451272940 (For customers with hearing impairments)
- Web address
- Southern - Group Travel
- Contact note
-
Opening hours
Monday to Sunday - 06:00 - 00:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended trains in the Gatwick Airport area on Sunday 9 January
- No trains between Three Bridges and Brighton / Lewes on Saturday 12 and Sunday 13 February
- No trains between Three Bridges and Brighton / Lewes on Saturday 15 and Sunday 16 January
- Amended Southern services on Saturday 1 January
- No Southern / Gatwick Express services on Saturday 25 December
- Revised Southern services from Monday 27 to Friday 31 December
- No Southern trains to / from London Victoria from Saturday 1 to Monday 3 January
- Buses replace late night / early morning trains between East Croydon and East Grinstead / Uckfield from Monday 27 to Friday 31 December
- Buses replace late night / early morning trains between Eastbourne and Hastings from Monday 27 to Friday 31 December
- Buses replace early morning trains between Barnham and Bognor Regis / Chichester from Tuesday 21 to Friday 24 December
- Buses replace late night / early morning trains between Redhill and Tonbridge from Monday 20 to Friday 24 December
- Buses replace late night / early morning trains between East Croydon / Oxted and East Grinstead / Uckfield from Monday 20 to Friday 24 December
- Buses replace late night / early morning trains between Littlehampton and Bognor Regis / Horsham on Sunday 19 and Monday 20 December
- Buses replace trains between Lewes and Polegate / Seaford / Plumpton / Three Bridges on Sunday 19 December
- Amended services to / from London Victoria on Saturday 18 and Sunday 19 December
- Buses replace trains between Balham and West Croydon on Saturday 18 and Sunday 19 December
- Buses replace trains between Portsmouth & Southsea and Portsmouth Harbour on Sunday 30 January
- No Southern trains to / from London Victoria on Saturday 29 and Sunday 30 January
- Amended late night / early morning Southern services from London Victoria from Monday 13 to Thursday 16 December
- Amended 00:17 London Bridge to Caterham service from Tuesday 14 to Friday 17 December
- Buses replace trains between Barnham and Bognor Regis on Sunday 12 December
- Amended Southern services in the Redhill area on Sunday 12 December
- Buses replace trains between Cosham and Southampton Central on Saturday 11 and Sunday 12 December
- Amended service in the Eastbourne area on Saturday 11 December
- Buses replace overnight trains between Eastbourne and Lewes from Monday 6 to Friday 10 December
- Amended 23:54 London Bridge to Selhurst service from Monday 6 to Thursday 9 December
- Buses replace trains to / from East Grinstead / Uckfield on Saturday 4 and Sunday 5 December
- Amended services via Redhill on Sunday 12 December
- Amended services to / from London Bridge on Saturday 11 and Sunday 12 December
- Buses replace trains between Fratton and Portsmouth Harbour from Saturday 15 until Sunday 23 January
- Amended 00:01 London Bridge to Crystal Palace service from Tuesday 30 November to Friday 3 December
- Buses replace late night trains between Brighton and Worthing / Littlehampton from Monday 29 November to Thursday 2 December
- Buses replace evening trains between Hastings and Ashford International from Monday 29 November to Thursday 2 December
- Buses replace early morning trains between Brighton and Haywards Heath on Sunday 5 and Monday 6 December
- Reduced Southern service on Boxing Day - Sunday 26 December
- No Southern trains to / from London Victoria on Sunday 1 and Monday 2 May
- No Southern trains to / from London Victoria from Friday 15 to Monday 18 April
- No Southern trains to / from London Victoria on Saturday 8 and Sunday 9 January
- No Southern trains to / from London Victoria from Monday 27 to Friday 31 December
- Buses replace trains between Southampton Central and Portsmouth Harbour on Sunday 19 December
- Buses replace trains between Southampton and Bournemouth / Poole / Portsmouth on Saturday 4 and Sunday 5 December
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