Stations & on train
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- Managing Director
- Jamie Burles
- Head Office
- Phone
- 03456007245
- Fax
- 01603675243
- Address
-
11th Floor
1 Stratford Place, Montfitchet Road
London
E20 1EJ - Email address
- contactcentre@greateranglia.co.uk
- Contact note
-
All telephone numbers refer to our Contact Centre team in Norwich.
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456007245
- Address
-
Customer Contact Centre
Stansted Express
Norwich Station
NR1 1EF - Email address
- customerrelations@greateranglia.co.uk
- Note
-
Opening hours
Monday to Friday - 09:30 - 16:30
- Lost Property
- Phone
- 03456007245
- Address
-
Platform 10
London Liverpool Street Station
Bishopsgate
EC2M 7PY - Email address
- lostproperty.cambridge@greateranglia.co.uk
- Assisted Travel
- Phone
- 08000282878
- Textphone number
- - (For customers with hearing impairments)
Ticketing & Fares
- Telesales
-
- Phone
- 03456007245
- Address
-
- Web address
- https://www.stanstedexpress.com/tickets-fares
- Contact note
-
Opening hours - Monday to Sunday 08:00 - 22:00
- Group Travel
- Phone
- Web address
- www.stanstedexpress.com/tickets-fares/group-travel
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended service to and from London Liverpool Street via Hackney Downs on Sunday 16 August
- Amended trains via Tottenham Hale on Saturday 1 and Sunday 2 August
- Amended trains via Tottenham Hale on Saturday 25 and Sunday 26 July
- Amended trains via Tottenham Hale on Saturday 18 and Sunday 19 July
- No late night trains via Tottenham Hale from Monday 13 to Thursday 16 July
- No trains between London Liverpool Street and Tottenham Hale via Hackney Downs on Saturday 11 and Sunday 12 July
- No early morning / late night trains via Tottenham Hale on Sunday 5 July
- Buses replace trains between Audley End / Stansted Airport and Broxbourne until 09:10 on Sunday 28 June
- No late night trains via Tottenham Hale from Monday 22 until Thursday 25 June
- No trains between London Liverpool Street and Tottenham Hale via Hackney Downs on Sunday 14 June
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