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- Managing Director
- Jamie Burles
- Head Office
- Phone
- 03456007245
- Fax
- 01603675243
- Address
-
11th Floor
1 Stratford Place, Montfitchet Road
London
E20 1EJ - Email address
- contactcentre@greateranglia.co.uk
- Contact note
-
All telephone numbers refer to our Contact Centre team in Norwich.
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456007245
- Address
-
Customer Contact Centre
Stansted Express
Norwich Station
NR1 1EF - Email address
- customerrelations@greateranglia.co.uk
- Note
-
Opening hours
Monday to Friday - 09:30 - 16:30
- Lost Property
- Phone
- 03456007245
- Address
-
Platform 10
London Liverpool Street Station
Bishopsgate
EC2M 7PY - Email address
- lostproperty.cambridge@greateranglia.co.uk
- Assisted Travel
- Phone
- 08000282878
- Textphone number
- - (For customers with hearing impairments)
Ticketing & Fares
- Telesales
-
- Phone
- 03456007245
- Address
-
- Web address
- https://www.stanstedexpress.com/tickets-fares
- Contact note
-
Opening hours - Monday to Sunday 08:00 - 22:00
- Group Travel
- Phone
- Web address
- www.stanstedexpress.com/tickets-fares/group-travel
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Reduced service to / from London Liverpool Street on Sunday 18 October
- Buses replace Stansted Express trains between London Liverpool Street and Stansted Airport until 19:00 on Sunday 11 October
- No late night / early morning trains via Tottenham Hale on Sunday 4 and Monday 5 October
- Buses replace trains between Broxbourne and Stansted Airport / Audley End until 09:10 on Sunday 20 September
- Amended trains between London Liverpool Street and Cambridge / Hertford East / Stansted Airport until 09:50 Sunday 6 September
- No late night service via Tottenham Hale each night from Monday 14 until Friday 18 September
- No trains at London Liverpool Street until approximately 10:00 on Sunday 13 September
- Amended service between London Liverpool Street and Tottenham Hale on Sunday 30 August
- Buses replace trains between Cheshunt and Bishops Stortford / Hertford East before 09:00 on Sunday 23 August
- Amended service to and from London Liverpool Street via Hackney Downs on Sunday 16 August
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