Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Southend Airport
- London Underground
- Lumo
- Merseyrail
- National Rail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- TfL Rail
- Thameslink
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
- Managing Director
- Jamie Burles
- Head Office
- Phone
- 03456007245
- Fax
- 01603675243
- Address
-
11th Floor
1 Stratford Place, Montfitchet Road
London
E20 1EJ - Email address
- [email protected]
- Contact note
-
All telephone numbers refer to our Contact Centre team in Norwich.
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456007245
- Address
-
Customer Contact Centre
Stansted Express
Norwich Station
NR1 1EF - Email address
- [email protected]
- Note
-
Opening hours
Monday to Friday - 09:30 - 16:30
- Lost Property
- Phone
- 03456007245
- Address
-
Platform 10
London Liverpool Street Station
Bishopsgate
EC2M 7PY - Email address
- [email protected]
- Assisted Travel
- Phone
- 08000282878
- Textphone number
- - (For customers with hearing impairments)
Ticketing & Fares
- Telesales
-
- Phone
- 03456007245
- Address
-
- Web address
- https://www.stanstedexpress.com/tickets-fares
- Contact note
-
Opening hours - Monday to Sunday 08:00 - 22:00
- Group Travel
- Phone
- Web address
- www.stanstedexpress.com/tickets-fares/group-travel
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- No morning / evening trains via Tottenham Hale on Sunday 5 and Monday 6 December
- Amended late night / early morning trains via Seven Sisters from Monday 29 until Friday 3 December
- Amended morning services in the Tottenham Hale area on Sunday 7 November
- Buses replace trains between Broxbourne and Stansted Airport / Audley End before 09:10 on Sunday 31 October
You are here:
- Home
- Stations & on train
- Train Operating Companies
- Stansted Express
