Thameslink (TL)

12/07/2021 3:46:09 PM
http://www.thameslinkrailway.com

Information last updated 28 June 2022 11:42

Company Information

Managing Director
Patrick Verwer 
Head Office
 
Phone
03450264700 
Textphone number
08009751052 (For customers with hearing impairments)
Address
Govia Thameslink Railway
PO Box 10240
Ashby-de-le-Zouch
Leicestershire
LE65 9EB
Email address
[email protected]  
Network map
Download network map Thameslink map

Support & information

Customer services
 
Primary Phone
03450264700
Textphone number
08009751052 (For customers with hearing impairments)
Address
Govia Thameslink Railway
PO Box 10240
Ashby-De-La-Zouch

LE65 9EB
Web address
Thameslink - Contact Us
Email address
[email protected]
Note
Monday to Sunday - 07:00 - 22:00
Lost Property
 
Phone
03450264700
Address
Lost Property Office
City Thameslink Station
Ludgate Hill

EC4M 7JH
Web address
Thameslink - Lost Property
Email address
[email protected]
Note

Our Lost Property Office is located at City Thameslink Station.

An administration fee is charged for all lost property items, payable on collection, of between £3 and £20, according to the item. When we contact you we will be able to let you know the cost associated with retrieving the item you have lost.

Our Lost Property Office is open Monday to Friday 08:15 - 17:30

Assisted Travel
 
Phone
03450264700
Textphone number
08009751052 (For customers with hearing impairments)
Address
Thameslink Customer Services
Freepost RRBR-REEJ-KTKY
PO Box 443, Plymouth

PL4 6WP
Web address
Thameslink - Assisted Travel
Note

Opening Hours

Monday to Sunday - 07:00 - 22:00, except on Christmas Day.

Ticketing & Fares

Telesales

Thameslink does not operate a telesales service

Phone
0
Address



Group Travel
 
Phone
03450264700
Contact note

Opening Hours

Monday to Sunday - 07:00 - 22:00 

Business Travel
 
Phone
0
Textphone number
0 (For customers with hearing impairments)
Seat reservations
Not available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Buses replace late night / early morning trains between Gravesend and Gillingham from Monday 8 to Friday 12 August
No Thameslink trains to / from London Victoria on Sunday 7 August
Buses replace early morning trains between Three Bridges and Brighton on Saturday 6 August
Amended evening services in the Redhill area from Monday 8 to Thursday 11 August
Buses replace evening / morning trains between Gravesend and Gillingham / Rainham from Monday 25 to Friday 29 July
Amended 23:22 Sevenoaks to London Blackfriars service from Monday 25 to Thursday 28 July
No evening trains between Streatham and Sutton via Wimbledon from Monday 25 to Thursday 28 July
Buses replace morning trains between Stevenage and Royston / Peterborough on Sunday 24 July
No early morning trains to / from London Kings Cross on Sunday 24 July
Buses replace early morning Thameslink services between Plumstead / Dartford and Strood / Gillingham on Sunday 24 July
Amended 06:46 Orpington to London Victoria service on Sunday 24 July
Buses replace morning trains between Bedford and St Albans on Sunday 24 July
Amended morning services between Redhill and Gatwick Airport / Brighton on Sunday 24 July
Amended late night / early morning services between London Blackfriars and Herne Hill from Monday 18 to Friday 22 July
Buses replace late night / early morning trains between Alexandra Palace and Welwyn Garden City from Monday 18 to Friday 22 July
Amended early morning Thameslink services at London Bridge on Sunday 17 July
Amended Thameslink services between Three Bridges and Gatwick airport on Sunday 17 July
Buses replace early morning trains between Harpenden / Luton and Bedford on Sunday 17 July
Amended 23:43 Bedford to Brighton service on Friday 5 August
Amended 23:46 London Blackfriars to Sevenoaks service from Monday 1 to Thursday 4 August
No late night / early morning services between London Blackfriars and Sutton via Wimbledon from Monday 1 to Friday 5 August
Amended late night / early morning Thameslink services between Three Bridges and Earlswood from Monday 1 to Friday 5 August
Buses replace late night / early morning services between Brighton and Haywards Heath / Three Bridges on Sunday 31 July and Monday 1 August
No late night / early morning services at Hadley Wood / Welham Green / Hatfield on Sunday 31 July and Monday 1 August
No Thameslink services between London Blackfriars and Sutton via Wimbledon on Sunday 31 July
Buses replace early morning trains between Three Bridges and Brighton on Sunday 31 July
Buses replace late night / early morning trains between Bedford and Luton on Saturday 30 and Sunday 31 July
Buses replace trains between Tulse Hill and Sutton via Streatham Common on Sunday 3 July
No early morning services between London Kings Cross and Alexandra Palace on Sunday 10 July
Buses replace early morning trains between Rochester and Gillingham on Wednesday 13 July
Buses replace late night / early morning trains between Purley and Horley from Monday 11 to Friday 15 July
Buses replace early morning trains between Hitchin and Biggleswade on Monday 11 and Tuesday 12 July
Amended 04:12 Brighton to Bedford service on Monday 11 July
Buses replace trains between Otford and Sevenoaks on Sunday 10 July
Buses replace early morning trains between Rainham and Rochester / Gravesend on Sunday 10 July
Buses replace early morning trains between Harpenden and Luton / Bedford on Sunday 10 July
Buses replace trains between Haywards Heath and Brighton on Sunday 10 July
Amended 23:16 and 23:46 Sutton to Luton services on Saturday 9 July
Buses replace trains between New Cross Gate and West Croydon on Sunday 24 July
Buses replace early morning trains between Three Bridges and Brighton from Tuesday 5 to Friday 8 July
No late night / early morning services between Herne Hill / Elephant & Castle and Sutton from Monday 4 to Friday 8 July
Buses replace late night / early morning trains between Dartford and Gillingham / Rainham from Monday 4 to Friday 8 July
Buses replace late night / early morning trains between Stevenage and Cambridge from Monday 4 to Friday 8 July
Buses replace early morning trains between Royston and Cambridge on Sunday 3 July
Buses replace early morning trains between Welwyn Garden City / Gordon Hill and Finsbury Park / London Kings Cross on Sunday 3 July
Buses replace trains between Luton and West Hampstead Thameslink on Saturday 2 and Sunday 3 July
Buses replace trains between Lewisham and Dartford on Sunday 17 July