Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Underground
- Merseyrail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- Stobart Rail
- Thameslink
- TfL Rail
- TransPennine Express
- Transport for Wales
- West Midlands Railway
- Managing Director
- Patrick Verwer
- Head Office
- Phone
- 03450264700
- Textphone number
- 08009751052 (For customers with hearing impairments)
- Address
-
Govia Thameslink Railway
PO Box 10240
Ashby-de-le-Zouch
Leicestershire
LE65 9EB - Email address
- customerservices@thameslinkrailway.com
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03450264700
- Textphone number
- 08009751052 (For customers with hearing impairments)
- Address
-
Govia Thameslink Railway
PO Box 10240
Ashby-De-La-Zouch
LE65 9EB - Web address
- Thameslink - Contact Us
- Email address
- customerservices@thameslinkrailway.com
- Note
- Monday to Sunday - 07:00 - 22:00
- Lost Property
- Phone
- 03450264700
- Address
-
Lost Property Office
City Thameslink Station
Ludgate Hill
EC4M 7JH - Web address
- Thameslink - Lost Property
- Email address
- customerservices@thameslinkrailway.com
- Note
-
Our Lost Property Office is located at City Thameslink Station.
An administration fee is charged for all lost property items, payable on collection, of between £3 and £20, according to the item. When we contact you we will be able to let you know the cost associated with retrieving the item you have lost.
Our Lost Property Office is open Monday to Friday 08:15 - 17:30
- Assisted Travel
- Phone
- 08000582844
- Textphone number
- 08009751052 (For customers with hearing impairments)
- Address
-
Thameslink Customer Services
Freepost RRBR-REEJ-KTKY
PO Box 443, Plymouth
PL4 6WP - Web address
- Thameslink - Assisted Travel
- Note
-
Opening Hours
Monday to Sunday - 07:00 - 22:00, except on Christmas Day.
Ticketing & Fares
- Telesales
-
Thameslink does not operate a telesales service
- Phone
- 0
- Address
-
- Group Travel
- Phone
- 03450264700
- Contact note
-
Opening Hours
Monday to Sunday - 07:00 - 22:00
- Business Travel
- Phone
- 0
- Textphone number
- 0 (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
- Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Buses replace early morning trains to / from Welham Green / Hatfield from Tuesday 3 to Friday 6 March
- Buses replace trains to / from Earlswood / Salfords after 22:30 from Monday 2 to Thursday 5 March
- Amended Thameslink services between London Blackfriars and Denmark Hill / Herne Hill from Monday 2 to Friday 6 March
- Amended Thameslink service between Purley and Horsham / Brighton on Saturday 29 February and Sunday 1 March
- Buses replace trains between Tulse Hill and Sutton via Mithcham Junction on Sunday 1 March
- No Southern trains at London Bridge on Sunday 19 January
- Amended service between New Cross Gate and Crystal Palace / West Croydon on Sunday 5 April
- Amended service through Bromley South on Sunday 5 April
- Buses replace trains between Sidcup / Slade Green and Gravesend via Dartford on Sunday 5 April
- Reduced early morning service between London St Pancras International and London Blackfriars from Tuesday 18 to Friday 21 February
- Reduced Thameslink service between Luton and Gatwick Airport on Saturday 15 and Sunday 16 February
- No late night Thameslink trains to / from Sutton from Monday 17 to Thursday 20 February
- Buses replace late night trains between Alexandra Palace and Stevenage via Welwyn Garden City from Monday 17 to Thursday 20 February
- Buses replace trains between St Albans / Luton and Bedford on Sunday 16 February
- Buses replace late night / early morning trains between Luton and Bedford on Saturday 15 and Sunday 16 February
- Buses replace trains between Beckenham Junction and Orpington on Sunday 29 March
- Buses replace trains between Greenhithe for Bluewater / Ebbsfleet International and Gravesend on Saturday 28 March
- Amended service between New Cross Gate and Crystal Palace / West Croydon on Saturday 28 and Sunday 29 March
- Buses replace trains between Lewisham and Dartford via Woolwich Arsenal before 09:30 on Sunday 29 March
- Amended train service to / from London Kings Cross on Sunday 29 March
- Buses replace trains between Lewisham and Dartford via Woolwich until 09:30 on Sunday 22 March
- Amended service through Bromley South on Sunday 22 March
- Amended train services between New Cross Gate and Crystal Palace / West Croydon on Saturday 21 and Sunday 22 March
- Amended services to / from London Kings Cross on Sunday 22 March
- Amended late night / early morning Thameslink service from Tuesday 10 to Friday 13 March
- Buses replace trains until 07:45 between Three Bridges and Brighton on Sunday 8 March
- Buses replace trains between Alexandra Palace and Welwyn Garden City and between Hertford North and Stevenage on Sunday 8 March
- Buses replace trains between Deptford and Plumstead on Saturday 7 and Sunday 8 March
- Amended service between New Cross Gate and Crystal Palace / West Croydon on Saturday 14 and Sunday 15 March
- Buses replace trains between Lewisham and Plumstead on Saturday 14 and Sunday 15 March
- Amended service to / from London Kings Cross on Sunday 15 March
- Reduced service between Bedford and Gatwick Airport on Saturday 22 February
- No Thameslink trains between Herne Hill and Sutton after 23:50 from Monday 24 to Thursday 27 February
- Amended 21:54 Peterborough to Horsham service from Monday 24 to Thursday 27 February
- Buses replace trains between Stevenage and Royston / Peterborough before 08:45 on Sunday 23 February
- No Thameslink trains between Tulse Hill and Sutton on Sunday 23 February
- Buses replace trains between Luton and Bedford on Sunday 23 February
- Reduced service between London St Pancras International and Bedford from 22:30 on Saturday 22 February
- Buses replace trains between Three Bridges and Horsham on Saturday 22 and Sunday 23 February
- No trains at Redhill on Sunday 8 March
- Amended service to / from London St Pancras International on Sunday 8 March
- Amended service to / from London Kings Cross on Sunday 8 March
- Buses replace trains between Slade Green / Sidcup and Gravesend on Sunday 1 March
- No trains to / from London Kings Cross on Saturday 29 February and Sunday 1 March
- Buses replace early morning trains at Arlesey on Tuesday 11 February
- No overnight Thameslink services via Redhill from Tuesday 11 to Friday 14 February
- Buses replace overnight services between Three Bridges and Brighton from Monday 10 to Friday 14 February
- No trains between London St Pancras International and London Bridge / Herne Hill on Sunday 9 February
- Buses replace trains between Horsham and Crawley / Three Bridges on Saturday 8 and Sunday 9 February
- No trains between Herne Hill and Sutton on Saturday 8 February
- Amended service to / from London Kings Cross on Sunday 23 February
- Buses replace trains between Bromley South / Chislehurst and Orpington / Sevenoaks on Sunday 16 February
- Amended services in the Strood / Gravesend / Maidstone West area on Sunday 16 February
- Amended service to / from London Kings Cross on Saturday 15 and Sunday 16 February
- Buses replace trains from 00:01 to 04:00 between East Croydon and Redhill on Monday 3 February
- Buses replace overnight trains between Hitchin and Cambridge from Monday 3 to Thursday 6 February
- No trains between Hitchin and Peterborough until 08:45 on Sunday 2 February
- No trains between London Kings Cross and New Barnet / Stevenage via Hertford North until 08:30 Sunday 2 February
- Amended 21:39 Sutton to Luton on Sunday 26 January
- No trains between East Croydon and Caterham / Redhill / Tattenham Corner on Sunday 2 February
- Amended service between Denmark Hill and Bromley South on Saturday 8 February
- No trains between London Victoria / Nunhead and Bromley South on Sunday 9 February
- Amended service to / from London Kings Cross on Saturday 8 and Sunday 9 February
- Amended service through Plumstead until 09:00 on Sunday 2 February
- Buses replace early morning trains between Gravesend and Rainham from Tuesday 28 to Friday 31 January
- Buses replace early morning Thameslink services to / from Redhill on Sunday 26 January
- Amended evening Thameslink services between St Albans and Luton on Sunday 26 January
- Amended 06:46 Orpington to London Victoria service on Sunday 26 January
- Buses replace trains between Sole Street / Strood and Rainham on Sunday 2 February
- Amended Southern overnight trains between Redhill and Three Bridges from Monday 20 to Thursday 23 January
- Amended Thameslink trains between Bedford / Luton and Sutton on Sunday 19 January
- No early morning Thameslink trains at Redhill on Sunday 19 January
- No trains to / from London Kings Cross on Saturday 25 and Sunday 26 January
- Buses replace trains between Lewisham and Plumstead via Greenwich on Saturday 25 and Sunday 26 January
- No direct trains between Three Bridges and Brighton / Lewes on Saturday 18 and Sunday 19 January
- Amended service to / from London Kings Cross on Saturday 18 and Sunday 19 January
- No trains between Deptford / Lewisham and Plumstead via Charlton on Saturday 18 and Sunday 19 January
You are here:
- Home
- Stations & on train
- Train Operating Companies
- Thameslink
