Thameslink (TL)

30/03/2021 11:32:34
http://www.thameslinkrailway.com

Information last updated 21 June 2021 02:25

Company Information

Managing Director
Patrick Verwer 
Head Office
 
Phone
03450264700 
Textphone number
08009751052 (For customers with hearing impairments)
Address
Govia Thameslink Railway
PO Box 10240
Ashby-de-le-Zouch
Leicestershire
LE65 9EB
Email address
[email protected]  
Network map
Download network map Thameslink map

Support & information

Customer services
 
Primary Phone
03450264700
Textphone number
08009751052 (For customers with hearing impairments)
Address
Govia Thameslink Railway
PO Box 10240
Ashby-De-La-Zouch

LE65 9EB
Web address
Thameslink - Contact Us
Email address
[email protected]
Note
Monday to Sunday - 07:00 - 22:00
Lost Property
 
Phone
03450264700
Address
Lost Property Office
City Thameslink Station
Ludgate Hill

EC4M 7JH
Web address
Thameslink - Lost Property
Email address
[email protected]
Note

Our Lost Property Office is located at City Thameslink Station.

An administration fee is charged for all lost property items, payable on collection, of between £3 and £20, according to the item. When we contact you we will be able to let you know the cost associated with retrieving the item you have lost.

Our Lost Property Office is open Monday to Friday 08:15 - 17:30

Assisted Travel
 
Phone
08000582844
Textphone number
08009751052 (For customers with hearing impairments)
Address
Thameslink Customer Services
Freepost RRBR-REEJ-KTKY
PO Box 443, Plymouth

PL4 6WP
Web address
Thameslink - Assisted Travel
Note

Opening Hours

Monday to Sunday - 07:00 - 22:00, except on Christmas Day.

Ticketing & Fares

Telesales

Thameslink does not operate a telesales service

Phone
0
Address



Group Travel
 
Phone
03450264700
Contact note

Opening Hours

Monday to Sunday - 07:00 - 22:00 

Business Travel
 
Phone
0
Textphone number
0 (For customers with hearing impairments)
Seat reservations
Not available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended late night / early morning Thameslink trains to / from Brighton from Monday 12 to Friday 16 July
Buses replace early morning Thameslink trains between Gravesend and Gillingham from Tuesday 13 to Friday 16 July
Amended evening Thameslink trains to Sutton from Monday 12 to Thursday 15 July
Buses replace morning trains between Royston and Cambridge on Sunday 11 July
Buses replace early morning trains between Three Bridges and Brighton from Tuesday 29 June to Friday 2 July
Buses replace trains to / from Redhill from Monday 28 June to Thursday 1 July
Buses replace trains to / from Arlesey from Monday 28 June to Friday 2 July
Buses replace trains to / from Arlesey from 23:45 on Sunday 27 June until 05:00 on Monday 28 June
Amended trains in the Earlswood / Salfords area on Sunday 27 June
Amended late night / early morning trains in the Welwyn Garden City area on Saturday 26 and Sunday 27 June
Amended Thameslink service between London St Pancras International and St Albans / Luton / Bedford on Sunday 27 June
Amended late night Thameslink service through Elephant & Castle from Monday 19 to Thursday 22 July
Amended late night / early morning trains at Earlswood and Salfords from Monday 19 to Friday 23 July
Amended 23:20 Peterborough to London Kings Cross service from Monday 19 to Thursday 22 July
Amended Thameslink service to / from Sutton on Sunday 18 July
No trains at Horsham on Saturday 17 and Sunday 18 July
Buses replace trains between Slade Green / Sidcup and Gravesend on Sunday 15 August
Amended services in the Denmark Hill area on Sunday 15 August
No Southern trains to / from London Victoria on Sunday 27 June
Amended late night / early morning Thameslink service through Dartford from Monday 2 to Friday 6 August
Amended 05:46 Sutton to St Albans City service from Tuesday 3 to Friday 6 August
Buses replace late night / early morning trains between Stevenage and Letchworth Garden City / Cambridge from Monday 2 to Friday 6 August
No trains between Luton and London St Pancras International from Saturday 28 to Monday 30 August
Amended late night / early morning Thameslink service to / from Brighton from Monday 2 to Friday 6 August
Amended 22:54 Luton to Sutton service from Monday 2 to Thursday 5 August
No Great Northern / Thameslink service to / from London Kings Cross / Moorgate before 07:15 on Sunday 1 August
No Thameslink train service between Bedford and London St Pancras International until 12:30 on Sunday 1 August
Buses replace trains between Three Bridges and Horsham on Saturday 31 July and Sunday 1 August
Buses replace early morning trains between Alexandra Palace and Stevenage via Potters Bar from Tuesday 6 to Friday 9 July
Amended early morning services in the Tulse Hill / Streatham area from Tuesday 6 to Friday 9 July
Buses replace early morning trains between Three Bridges and Brighton from Monday 5 to Friday 9 July
Amended trains in the East Croydon area on Sunday 4 July
Buses replace morning trains between Three Bridges and Brighton on Sunday 4 July
Amended evening / morning service to / from Arlesey on Friday 2 and Saturday 3 July
No late night / early morning trains at Arlesey from Monday 21 to Friday 25 June
Buses replace late night / early morning trains between Stevenage and Cambridge from Monday 21 to Friday 25 June
Amended late night / early morning Thameslink services between Dartford and Gillingham from Monday 21 to Friday 25 June
Amended early morning Thameslink service to / from Sutton from Tuesday 22 to Friday 25 June
No trains to / from London Cannon Street or between London Bridge and Dartford via Woolwich Arsenal on Sunday 25 July
Buses replace late night trains to / from Earlswood / Salfords on Saturday 19 December