Thameslink (TL)

19/07/2018 11:58:48
http://www.thameslinkrailway.com

Information last updated 25 June 2019 04:53

Company Information

Managing Director
Patrick Verwer 
Head Office
 
Phone
03450264700 
Textphone number
08009751052 (For customers with hearing impairments)
Address
Govia Thameslink Railway
PO Box 10240
Ashby-de-le-Zouch
Leicestershire
LE65 9EB
Email address
customerservices@thameslinkrailway.com  
Network map
Download network map Thameslink map

Support & information

Customer services
 
Primary Phone
03450264700
Textphone number
08009751052 (For customers with hearing impairments)
Address
Govia Thameslink Railway
PO Box 10240
Ashby-De-La-Zouch

LE65 9EB
Web address
Thameslink - Contact Us
Email address
customerservices@thameslinkrailway.com
Note
Monday to Sunday - 07:00 - 22:00
Lost Property
 
Phone
03450264700
Address
Lost Property Office
City Thameslink Station
Ludgate Hill

EC4M 7JH
Web address
Thameslink - Lost Property
Email address
customerservices@thameslinkrailway.com
Note

Our Lost Property Office is located at City Thameslink Station.

An administration fee is charged for all lost property items, payable on collection, of between £3 and £20, according to the item. When we contact you we will be able to let you know the cost associated with retrieving the item you have lost.

Our Lost Property Office is open Monday to Friday 08:15 - 17:30

Assisted Travel
 
Phone
08000582844
Textphone number
08009751052 (For customers with hearing impairments)
Address
Thameslink Customer Services
Freepost RRBR-REEJ-KTKY
PO Box 443, Plymouth

PL4 6WP
Web address
Thameslink - Assisted Travel
Note

Opening Hours

Monday to Sunday - 07:00 - 22:00, except on Christmas Day.

Ticketing & Fares

Telesales

Thameslink does not operate a telesales service

Phone
0
Address



Group Travel
 
Phone
03450264700
Contact note

Opening Hours

Monday to Sunday - 07:00 - 22:00 

Business Travel
 
Phone
0
Textphone number
0 (For customers with hearing impairments)
Seat reservations
Not available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Buses replace trains to / from Earlswood and Salfords after 22:40 from Monday 8 to Thursday 11 July
No Thameslink trains between Luton / Kentish Town and Dartford on Saturday 3 and Sunday 4 August
Amended 23:35 Bedford to Brighton service on Saturday 29 June
Amended service through Swanley on Sunday 15 September
Buses replace trains between Rochester and Rainham on Saturday 14 September
Amended 03:24 Peterborough to London Kings Cross from Tuesday 9 to Friday 12 July
Amended service at Peterborough on Saturday 14 and Sunday 15 September
Amended midweek early morning Thameslink service between Haywards Heath and Brighton from Tuesday 20 to Friday 23 August
Amended 20:28 Rainham to Luton service from Monday 19 to Friday 23 August
Buses replace early morning Thameslink trains between Gravesend and Gillingham from Tuesday 20 to Friday 23 August
Buses replace late night / early morning trains between Stevenage / Hitchin and Cambridge from Monday 18 to Thursday 22 August
Amended Thameslink service between Bedford / Cambridge and Brighton on Sunday 18 August
Buses replace trains between Haywards Heath and Brighton until 06:00 on Sunday 18 August
No Thameslink trains at Earlswood or Salfords before 06:00 on Sunday 18 August
Amended Thameslink service between Kentish Town and Rainham on Sunday 18 August
Amended 23:25 Bedford to Brighton service on Saturday 17 August
Amended 01:24 Dartford to Gillingham service on Sunday 18 August
No trains to / from London Kings Cross before 07:45 on Sunday 18 August
Major upgrade work at London Kings Cross from Saturday 24 to Monday 26 August
Amended morning trains between London Bridge and East Croydon on Sunday 11 August
Buses replace trains between Finsbury Park and Welwyn Garden City / Stevenage until 08:45 on Sunday 11 August
Amended services between Three Bridges and Brighton until 05:15 on Saturday 10 August
Buses replace trains between Billingshurst / Horsham and Dorking / Three Bridges on Saturday 10 and Sunday 11 August
Amended 05:36 Sevenoaks to London Blackfriars service from Tuesday 13 to Friday 16 August
Amended late night / early morning trains between Leagrave and Cricklewood from Monday 5 to Friday 9 August
Buses replace trains between Finsbury Park and Welwyn Garden City / Stevenage until 09:15 on Sunday 4 August
Amended 01:24 Dartford to Gillingham service on Sunday 4 August
Buses replace trains between Orpington / Sevenoaks and Tonbridge on Saturday 17 and Sunday 18 August
Buses replace trains between Dartford and Gillingham / Rainham from Monday 22 to Wednesday 24 July
Amended trains in the Redhill area from Monday 22 to Friday 26 July
Amended 05:30 Sevenoaks to London Blackfriars from Tuesday 6 to Friday 9 August
Buses replace early morning trains between Alexandra Palace and Stevenage via Welwyn Garden City from Tuesday 23 to Friday 26 July
Buses replace late night / early morning Thameslink trains between Haywards Heath and Brighton on Friday 19 and Saturday 20 July
Buses replace trains between Haywards Heath and Brighton until 06:30 on Sunday 21 July
Amended Thameslink service between East Croydon and Horsham / Brighton from 20:45 on Sunday 14 July
Amended overnight trains between Gatwick Airport and Three Bridges on Sunday 21 and Monday 22 July
Amended service between Horsham and London Bridge on Sunday 14 July
Amended Thameslink service between London Victoria and Orpington / Sevenoaks on Sunday 14 July until 09:15
No trains to / from London Kings Cross before 09:00 on Sunday 21 July
Buses replace trains between Bedford and Luton from 22:45 Saturday 13 until 09:15 on Sunday 14 July
Buses replace trains between Bedford and Luton until 09:00 on Sunday 21 July
Amended trains between East Grinstead and Gatwick Airport / Oxted on Sunday 21 July
Buses replace early morning and late night trains between Three Bridges and Brighton on Sunday 28 July
Buses replace early morning trains between Purley and Horley until 06:15 Sunday 28 July
Buses replace trains between Stevenage and Peterborough / Letchworth Garden City until 08:30 Sunday 28 July
No trains between London Kings Cross and Finsbury Park until 09:00 Sunday 28 July
No Thameslink trains between St Albans and Sutton until 09:00 Sunday 28 July
No Thameslink trains between Luton / Kentish Town and Dartford on Saturday 27 and Sunday 28 July
Amended service between Bedford and Kettering on Sunday 11 August
No trains at London Cannon Street and buses replace trains between Lewisham and Charlton on Saturday 10 and Sunday 11 August
No Thameslink trains between Redhill and Horley via Salfords on Sunday 30 June
Buses replace late night / early morning trains between Balham and Sutton / Epsom / Dorking / Horsham from Monday 1 and Friday 5 July
Buses replace trains between Tulse Hill and Sutton via Mitcham Junction on Sunday 30 June
Buses replace trains between Brighton and Three Bridges / Lewes until 08:45 on Sunday 30 June
Buses replace evening / morning trains between Luton and Bedford on Saturday 29 and Sunday 30 June
Buses replace trains between Luton and Bedford until 08:15 on Sunday 7 July
No Great Northern / Thameslink trains to / from London Kings Cross / Moorgate before 08:45 on Sunday 7 July
Buses replace Thameslink trains between London Blackfriars and Bromley South until 08:45 on Sunday 7 July
Buses replace overnight / early morning trains between Stevenage and Cambridge from Monday 8 to Thursday 11 July
Amended midweek overnight / early morning Thameslink service from Tuesday 9 to Friday 12 July
Buses replace trains between Three Bridges / Haywards Heath and Brighton / Eastbourne until 08:15 on Sunday 7 July
No trains to / from London Cannon Street and buses replace trains between Lewisham and Dartford via Woolwich on Sunday 21 July
Amended late night trains between London Blackfriars and Sevenoaks from Monday 24 to Thursday 27 June
Amended 22:54 Luton to Sutton service from Monday 24 to Friday 27 June
Amended late night / early morning trains in the St Albans area from Monday 24 to Friday 28 June
Major Improvement Works at London Kings Cross on Saturday 13 and Sunday 14 July
Amended early morning service between London Victoria and Gillingham / Canterbury East on Sunday 7 July
No trains between Denmark Hill and Bromley South on Saturday 29 and Sunday 30 June