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- Managing Director
- Liz Collins
- Head Office
- Phone
- 03456001671
- Address
-
7th Floor, Bridgewater House
60 Whitworth Street
Manchester
M1 6LT - Email address
- tpecustomer.relations@firstgroup.com
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456001671
- Textphone number
- 1800103456001671 (For customers with hearing impairments)
- Address
-
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester
M1 9YB - Web address
- TransPennine Express
- Email address
- tpecustomer.relations@firstgroup.com
- Note
-
Opening hours
Every day - 06:00 - 23:00
- Lost Property
- Phone
- 03456001672
- Textphone number
- 1800103456001672 (For customers with hearing impairments)
- Address
-
-
-
-
- - Assisted Travel
- Phone
- 0800 107 2149
- Textphone number
- 1800108001072149 (For customers with hearing impairments)
- Address
-
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST
M1 9YB - Note
-
Opening hours
Every day: 06:00 - 23:00
Ticketing & Fares
- Telesales
-
- Phone
- 03456786974
- Address
-
- Contact note
-
Standard delivery is available for no additional charge
Next Day delivery is available for an additional £6.00
Tickets may be collected at stations on day of travel.
Opening hours
Monday to Sunday - 06:00-23:00.
- Group Travel
- Phone
- 03456001674
- Address
-
Group Travel
First TransPennine Express
Admail 3878
M1 9YB - Contact note
-
Opening hours
Monday to Friday - 08:00 - 18:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended late evening Transpennine Express trains on Friday 2 October
- Amended late night / early morning TransPennine Express service through York on Sunday 27 September
- Amended TransPennine Express service between Manchester Piccadilly and Hull / York on Sunday 27 September
- No trains between Doncaster and Goole / Scunthorpe on Sunday 27 September
- Amended overnight TransPennine Express trains Between Stalybridge and Manchester Victoria from Monday 28 September to Friday 2 October
- Amended 21:34 Scarborough to Manchester Airport on Sunday 27 September
- Amended overnight / early morning TransPennine Express trains to / from Liverpool Lime Street from Monday 28 September to Friday 2 October
- Buses replace trains between Morpeth and Edinburgh on Saturday 26 and Sunday 27 September
- Amended late night / early morning trains to / from Manchester Airport from Monday 24 to Friday 28 August
- Amended TransPennine Express services to / from Liverpool Lime Street on Sunday 23 August
- Amended late night / early morning service between Leeds and Huddersfield from Monday 27 until Thursday 30 July
- Amended late night / early morning TransPennine Express services from Monday 13 to Friday 17 July
- Amended overnight trains between Cleethorpes and Manchester Piccadilly from Monday 13 to Thursday 16 July
- Amended late night / early morning trains between Manchester Piccadilly and Cleethorpes from Monday 21 to Friday 25 September
- Amended TransPennine Express services to / from Edinburgh on Friday 25 September
- Buses replace trains between Berwick-upon-Tweed and Edinburgh on Saturday 19 and Sunday 20 September
- Amended late night TransPennine Express services in the Manchester area from Monday 21 to Thursday 24 September
- Amended late night / early morning TransPennine Express service between Liverpool Lime Street and Edinburgh om Monday 21 and Tuesday 22 September
- Amended late night TransPennine Express service between Huddersfield and Leeds on Monday 7 to Thursday 10 September
- Amended late night / early morning TransPennine Express service at Thirsk on Wednesday 9 and Thursday 10 September
- Amended Late night / early morning TransPennine Express service on Saturday 6 and Sunday 7 September
- Buses replace trains between Manchester Piccadilly and Manchester Airport until 0800 on Sunday 6 September
- Amended evening / morning TransPennine Express services in the Leeds / Manchester area from Monday 31 August to Friday 4 September
- Amended evening / morning services between Manchester Piccadilly and Cleethorpes from Monday 31 August to Friday 4 September
- Amended late night / early morning TransPennine Express services to / from Edinburgh from Monday 31 August to Wednesday 2 September
- Amended morning / evening TransPennine Express services from Monday 24 to Friday 28 August
- Amended 10:47 Newcastle to Manchester Airport service on Sunday 23 August
- Amended overnight TransPennine Express service at Manchester Victoria from Monday 17 until Friday 21 August
- Amended over night TransPennine Express service between York and Leeds from 22:00 on Saturday 15 until 07:15 on Sunday 16 August
- No trains between Scunthorpe and Cleethorpes on Sunday 9 August
- Amended train services in the Meadowhall area on Saturday 8 and Sunday 9 August
- Amended late night / early morning TransPennine Express service from Monday 10 to Friday 14 August
- Amended late night / early morning TransPennine Express services from Monday 3 to Friday 7 August
- Amended late night / early morning TransPennine Express service at Thirsk on Wednesday 29 and Thursday 30 July
- Amended 03:12 Manchester Piccadilly to Cleethorpes service from Tuesday 21 to Friday 24 July
- Amended TransPennine Express service between Manchester Airport and York on Saturday 18 and Sunday 19 July
- Amended late night / early morning services between Newcastle and Edinburgh from Monday 20 to Wednesday 22 July
- Amended 05:15 York to Manchester Airport TransPennine Express train from Tuesday 14 to Friday 17 July
- Amended overnight / early morning TransPennine Express trains through Manchester Victoria from Monday 6 to Friday 10 July
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