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TransPennine Express (TP)
Information last updated 29 September 2019 10:23
- Managing Director
- Leo Goodwin
- Head Office
- Phone
- 03456001671
- Address
-
7th Floor, Bridgewater House
60 Whitworth Street
Manchester
M1 6LT - Email address
- tpecustomer.relations@firstgroup.com
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456001671
- Textphone number
- 1800103456001671 (For customers with hearing impairments)
- Address
-
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester
M1 9YB - Web address
- TransPennine Express
- Email address
- tpecustomer.relations@firstgroup.com
- Note
-
Opening hours
Every day - 06:00 - 23:00
- Lost Property
- Phone
- 03456001672
- Textphone number
- 1800103456001672 (For customers with hearing impairments)
- Address
-
-
-
-
- - Assisted Travel
- Phone
- 0800 107 2149
- Textphone number
- 1800108001072149 (For customers with hearing impairments)
- Address
-
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST
M1 9YB - Note
-
Opening hours
Every day: 06:00 - 23:00
Ticketing & Fares
- Telesales
-
- Phone
- 03456786974
- Address
-
- Contact note
-
Standard delivery is available for no additional charge
Next Day delivery is available for an additional £6.00
Tickets may be collected at stations on day of travel.
Opening hours
Monday to Sunday - 06:00-23:00.
- Group Travel
- Phone
- 03456001674
- Address
-
Group Travel
First TransPennine Express
Admail 3878
M1 9YB - Contact note
-
Opening hours
Monday to Friday - 08:00 - 18:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended late night / early morning services in the Huddersfield area from Monday 30 December to Friday 3 January
- Amended 03:24 Sheffield to Manchester Airport service from Tuesday 31 December to Friday 3 January
- Amended service at Stockport from 22:35 on Saturday 4 and all day on Sunday 5 January
- Amended service through Haymarket over the New Year period
- Amended 21:08 Liverpool Lime Street to Newcastle service on Sunday 15 December
- Amended late night / early morning TransPennine Express service from Monday 16 to Friday 20 December
- Amended late night / early morning TransPennine Express in the Manchester area from Monday 9 to Friday 13 December
- Amended late night / early morning TransPennine Express services in the Manchester area from Monday 2 to Friday 6 December
- Amended late night / early morning TransPennine Express service from Monday 25 until Friday 29 November
- Amended late night / early morning TransPennine Express service from Monday 18 until Friday 22 November
- Amended 21:24 Liverpool Lime Street to Newcastle service on Sunday 10 November
- Amended late night / early morning TransPennine Express services in the Manchester Area from Monday 28 October to Friday 1 November
- Amended late night / early morning trains between Manchester and Liverpool Lime Street from Monday 28 October to Friday 1 November
- Amended 03:50 York to Manchester Airport service from Tuesday 5 to Friday 8 November
- Amended late night / early morning TransPennine Express services from Monday 4 to Friday 8 November
- Buses replace trains to and from Liverpool Lime Street on Saturday 2 and Sunday 3 November
- No Trains at Leeds from 23:40 on Saturday 26 until 11:40 on Sunday 27 October
- Amended late night / early morning TransPennine Express services from Monday 21 to Friday 25 October
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