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- Managing Director
- Leo Goodwin
- Head Office
- Phone
- 03456001671
- Address
-
7th Floor, Bridgewater House
60 Whitworth Street
Manchester
M1 6LT - Email address
- tpecustomer.relations@firstgroup.com
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456001671
- Textphone number
- 1800103456001671 (For customers with hearing impairments)
- Address
-
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester
M1 9YB - Web address
- TransPennine Express
- Email address
- tpecustomer.relations@firstgroup.com
- Note
-
Opening hours
Every day - 06:00 - 23:00
- Lost Property
- Phone
- 03456001672
- Textphone number
- 1800103456001672 (For customers with hearing impairments)
- Address
-
-
-
-
- - Assisted Travel
- Phone
- 0800 107 2149
- Textphone number
- 1800108001072149 (For customers with hearing impairments)
- Address
-
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST
M1 9YB - Note
-
Opening hours
Every day: 06:00 - 23:00
Ticketing & Fares
- Telesales
-
- Phone
- 03456786974
- Address
-
- Contact note
-
Standard delivery is available for no additional charge
Next Day delivery is available for an additional £6.00
Tickets may be collected at stations on day of travel.
Opening hours
Monday to Friday - 08:00 - 21:00
Saturday to Sunday - 08:00 - 19:00
- Group Travel
- Phone
- 03456001674
- Address
-
Group Travel
First TransPennine Express
Admail 3878
M1 9YB - Contact note
-
Opening hours
Monday to Friday - 08:00 - 18:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended evening / morning TransPennine Express services in the Manchester area from Monday 29 July to Friday 2 August
- Amended morning TransPennine Express service between Newcastle / Middlesbrough and York on Sunday 28 July
- Amended late night / early morning TransPennine Express service from Monday 22 to Friday 26 July
- Amended late night / early morning TransPennine Express service from Monday 15 to Friday 19 July
- Amended late night early morning TransPennine Express trains on Saturday 13 and Sunday 14 July
- Amended 22:00 Newcastle to Manchester Airport service from Monday 8 to Thursday 11 July
- Amended evening / morning TransPennine Express services between Monday 1 and Friday 5 July
- Amended late night / early morning TransPennine Express services at Manchester from Monday 24 to Friday 28 June
- Amended late night / early morning TransPennine Express service to and from Liverpool Lime Street from Monday 24 until Friday 28 June
- Amended late night / early morning TransPennine Express service from Monday 17 to Friday 21 June
- Amended late night early morning TransPennine Express trains on Saturday 15 and Sunday 16 June
- Amended midweek TransPennine Express services from Monday 10 to Friday 14 June
- Amended Liverpool Lime Street to Newcastle service on Sunday 9 June
- Amended overnight TransPennine Express trains from Monday 3 to Thursday 6 June
- Buses replace trains between Leeds and Huddersfield via Dewsbury until 16:00 Sunday 2 June
- Buses replace trains between Carlisle and Glasgow Central / Edinburgh from 11:30 on Saturday 1 until 11:30 on Sunday 2 June
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