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- TransPennine Express
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- Stobart Rail
- Managing Director
- Leo Goodwin
- Head Office
- Phone
- 03456001671
- Address
-
7th Floor, Bridgewater House
60 Whitworth Street
Manchester
M1 6LT - Email address
- tpecustomer.relations@firstgroup.com
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456001671
- Textphone number
- 1800103456001671 (For customers with hearing impairments)
- Address
-
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester
M1 9YB - Web address
- TransPennine Express
- Email address
- tpecustomer.relations@firstgroup.com
- Note
-
Opening hours
Every day - 06:00 - 23:00
- Lost Property
- Phone
- 03456001672
- Textphone number
- 1800103456001672 (For customers with hearing impairments)
- Address
-
-
-
-
- - Assisted Travel
- Phone
- 0800 107 2149
- Textphone number
- 1800108001072149 (For customers with hearing impairments)
- Address
-
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST
M1 9YB - Note
-
Opening hours
Every day: 06:00 - 23:00
Ticketing & Fares
- Telesales
-
- Phone
- 03456786974
- Address
-
- Contact note
-
Standard delivery is available for no additional charge
Next Day delivery is available for an additional £6.00
Tickets may be collected at stations on day of travel.
Opening hours
Monday to Sunday - 06:00-23:00.
- Group Travel
- Phone
- 03456001674
- Address
-
Group Travel
First TransPennine Express
Admail 3878
M1 9YB - Contact note
-
Opening hours
Monday to Friday - 08:00 - 18:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Buses replace trains to and from Liverpool Lime Street on Saturday 2 and Sunday 3 November
- No Trains at Leeds before 11:40 on Sunday 27 October
- Amended late night / early morning TransPennine Express services from Monday 21 to Friday 25 October
- Amended evening / morning services in the Manchester area from Monday 14 to Friday 18 October
- Buses replace trains between Leeds and York from 23:15 on Saturday 5 until 06:20 on Sunday 6 October
- Amended late night / early morning service between Huddersfield / Brighouse and Leeds from Monday 7 to Friday 11 October
- Amended late night service between Huddersfield and Leeds / York from Monday 30 September to Friday 4 October
- Amended late night / early morning TransPennine Express services from Monday 30 September to Friday 4 October
- Amended late night / early morning TransPennine Express service between Manchester Victoria and Manchester Oxford Road from Monday 30 September to Friday 4 October
- Buses replace late night / early morning trains between Manchester Piccadilly and Manchester Airport from Monday 23 to Friday 27 September
- Amended early morning TransPennine Express service on Sunday 8 September
- Amended 20:10 Manchester Airport to Edinburgh service on Friday 13 September
- Amended late night / early morning TransPennine Express service from Monday 9 to Friday 13 September
- Buses replace morning / evening trains between Carlisle and Edinburgh on Saturday 14 and Sunday 15 September
- Amended late night / early morning TransPennine Express services from Monday 16 to Friday 20 September
- Amended 05:34 Doncaster to Manchester Airport service on Tuesday 17 September
- Amended late night / early morning TransPennine Express service on Saturday 7 and Sunday 8 September
- Amended late night / early morning TransPennine Express services in the Leeds / Manchester areas from Monday 2 to Friday 6 September
- Amended 21:00 Newcastle to Liverpool Lime Street service from Monday 2 to Thursday 5 September
- Amended late night / early morning trains in the Huddersfield area from Monday 26 to Friday 30 August
- Amended 05:03 Manchester Airport to Newcastle service from Tuesday 20 to Friday 23 August
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