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TransPennine Express (TP)
Information last updated 04 September 2020 11:38
- Managing Director
- Liz Collins
- Head Office
- Phone
- 03456001671
- Address
-
7th Floor, Bridgewater House
60 Whitworth Street
Manchester
M1 6LT - Email address
- tpecustomer.relations@firstgroup.com
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456001671
- Textphone number
- 1800103456001671 (For customers with hearing impairments)
- Address
-
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester
M1 9YB - Web address
- TransPennine Express
- Email address
- tpecustomer.relations@firstgroup.com
- Note
-
Opening hours
Every day - 06:00 - 23:00
- Lost Property
- Phone
- 03456001672
- Textphone number
- 1800103456001672 (For customers with hearing impairments)
- Address
-
-
-
-
- - Assisted Travel
- Phone
- 0800 107 2149
- Textphone number
- 1800108001072149 (For customers with hearing impairments)
- Address
-
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST
M1 9YB - Note
-
Opening hours
Every day: 06:00 - 23:00
Ticketing & Fares
- Telesales
-
- Phone
- 03456786974
- Address
-
- Contact note
-
Standard delivery is available for no additional charge
Next Day delivery is available for an additional £6.00
Tickets may be collected at stations on day of travel.
Opening hours
Monday to Sunday - 06:00-23:00.
- Group Travel
- Phone
- 03456001674
- Address
-
Group Travel
First TransPennine Express
Admail 3878
M1 9YB - Contact note
-
Opening hours
Monday to Friday - 08:00 - 18:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended early morning TransPennine Express services from Tuesday 10 to Friday 13 November
- No TransPennine Express service between Liverpool Lime Street and Manchester Victoria on Sunday 8 November
- Amended 21:34 Scarborough to Manchester Airport from Monday 2 to Thursday 5 November
- No TransPennine Express service between Liverpool Lime Street and Manchester Victoria on Sunday 1 November
- Buses replace TransPennine Express services between Northallerton and Middlesbrough on Saturday 31 October and Sunday 1 November
- Amended 22:41 Huddersfield to Manchester Piccadilly from Monday 26 to Thursday 29 October
- Amended 06:15 Manchester Victoria to Redcar Central from Tuesday 10 to Friday 13 November
- No evening / morning TransPennine Express services between Liverpool Lime Street and Manchester Victoria from Monday 9 to Friday 13 November
- Amended TransPennine Express Service from / to Liverpool Lime Street on Saturday 17 and Sunday 18 October
- No trains via Eccles on Sunday 8 November
- No service at Leeds from 22:40 on Saturday 31 October until 11:40 on Sunday 1 November
- Buses replace trains between Newcastle / Dunbar / North Berwick and Edinburgh on Saturday 31 October and until 09:00 on Sunday 1 November
- Amended early morning TransPennine Express services via Huddersfield from Tuesday 20 to Friday 23 October
- Buses replace trains between Warrington Bank Quay and Manchester Piccadilly on Saturday 24 and Sunday 25 October
- Buses replace trains between Newcastle / Dunbar / North Berwick and Edinburgh on Saturday 24 and until 09:00 on Sunday 25 October
- Amended overnight / early morning TransPennine Express services from Monday 5 to Friday 9 October
- Buses replace trains between Newcastle / Dunbar / North Berwick and Edinburgh on Saturday 17 and until 09:00 on Sunday 18 October
- No TransPennine Express service at Bolton on Sunday 11 October
- Amended 20:47 Manchester Airport to Cleethorpes service on Saturday 10 October
- No trains between Doncaster and Goole / Cleethorpes on Sunday 11 October
- Buses replace trains between Newcastle / North Berwick / Dunbar and Edinburgh on Saturday 10 and Sunday 11 October
- Buses replace trains between Newcastle / North Berwick / Dunbar and Edinburgh on Saturday 3 and Sunday 4 October
- Buses replace trains between Doncaster and Scunthorpe on Sunday 4 October
- Amended late evening TransPennine Express trains on Friday 2 October
- Amended 06:15 Manchester Victoria to Redcar Central service from Tuesday 28 September to Friday 2 November
- Amended 05:06 Newcastle to Liverpool Lime Street on Monday 28 September
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