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- Managing Director
- Leo Goodwin
- Head Office
- Phone
- 03456001671
- Address
-
7th Floor, Bridgewater House
60 Whitworth Street
Manchester
M1 6LT - Email address
- tpecustomer.relations@firstgroup.com
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456001671
- Textphone number
- 1800103456001671 (For customers with hearing impairments)
- Address
-
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester
M1 9YB - Web address
- TransPennine Express
- Email address
- tpecustomer.relations@firstgroup.com
- Note
-
Opening hours
Every day - 06:00 - 23:00
- Lost Property
- Phone
- 03456001672
- Textphone number
- 1800103456001672 (For customers with hearing impairments)
- Address
-
-
-
-
- - Assisted Travel
- Phone
- 0800 107 2149
- Textphone number
- 1800108001072149 (For customers with hearing impairments)
- Address
-
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST
M1 9YB - Note
-
Opening hours
Every day: 06:00 - 23:00
Ticketing & Fares
- Telesales
-
- Phone
- 03456786974
- Address
-
- Contact note
-
Standard delivery is available for no additional charge
Next Day delivery is available for an additional £6.00
Tickets may be collected at stations on day of travel.
Opening hours
Monday to Sunday - 06:00-23:00.
- Group Travel
- Phone
- 03456001674
- Address
-
Group Travel
First TransPennine Express
Admail 3878
M1 9YB - Contact note
-
Opening hours
Monday to Friday - 08:00 - 18:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended 10:03 Manchester Victoria to Huddersfield service on Sunday 16 February
- Amended late night / early morning TransPennine Express services via Huddersfield from Monday 17 to Friday 21 February
- Amended evening / morning TransPennine Express services in the Manchester area from Monday 24 to Friday 28 February
- Amended 22:12 Edinburgh to Manchester Airport service from Monday 24 to Thursday 27 February
- Amended evening TransPennine Express services between Manchester Victoria and Liverpool Lime Street from Monday 24 to Thursday 27 February
- Amended 05:14 Edinburgh to Liverpool Lime Street services on Tuesday 25 and Wednesday 26 February
- Amended 10:03 Manchester Victoria to Huddersfield service on Sunday 23 February
- Buses replace trains between Manchester Victoria and Wigan Wallgate via Atherton / Bolton Sunday 23 February
- Buses replace trains between Sheffield and Manchester Piccadilly on Sunday 23 February
- Amended midweek late night / early morning TransPennine Express service from Monday 10 to Friday 14 February
- Amended 05:14 Edinburgh to Liverpool Lime Street on Tuesday 4 and Wednesday 5 February
- Amended early morning TransPennine Express services on Monday 3 February
- Buses replace trains between Sheffield and Manchester Piccadilly on Sunday 16 February
- Amended TransPennine Express overnight / early morning trains from Monday 27 to Friday 31 January
- Amended TransPennine Express overnight / early morning trains between Manchester Piccadilly and Manchester Airport from Monday 27 to Thursday 30 January
- Buses replace trains between Scunthorpe and Cleethorpes from 23:00 on Saturday 25 until 05:15 on Monday 27 January
- Buses replace trains between Manchester Victoria and Stalybridge on Sunday 9 February
- Amended service in the Edale area on Sunday 9 February
- Amended services in the Manchester / Stalybridge area on Sunday 2 February
- Amended evening / morning TransPennine Express services from Monday 20 to Friday 24 January
- Buses replace trains between Scunthorpe and Cleethorpes from 23:00 on Saturday 18 until 05:15 on Monday 20 January
- Amended train service between Leeds and Halifax / Stalybridge on Sunday 26 January
- Reduced service to / from Stockport from 22:30 on Saturday 25 and all day on Sunday 26 January
- Amended trains at Preston until 18:00 Sunday 5 January
- Reduced service to / from Stockport from 22:30 on Saturday 18 and all day on Sunday 19 January
- Amended late night / early morning TransPennine Express from Monday 13 to Friday 17 January
- Buses replace trains Scunthorpe and Cleethorpes from approximately 23:00 Saturday 11 January to 05:30 Monday 13 January
- Reduced service to / from Stockport from 22:30 on Saturday 11 and all day on Sunday 12 January
- Amended late night / early morning services in the Huddersfield area from Monday 30 December to Friday 3 January
- Amended 03:24 Sheffield to Manchester Airport service from Tuesday 31 December to Friday 3 January
- Amended service at Stockport from 22:35 on Saturday 4 and all day on Sunday 5 January
- Amended service through Haymarket over the New Year period
- Amended 21:08 Liverpool Lime Street to Newcastle service on Sunday 15 December
- Amended late night / early morning TransPennine Express service from Monday 16 to Friday 20 December
- Amended late night / early morning TransPennine Express in the Manchester area from Monday 9 to Friday 13 December
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