TransPennine Express (TP)

15/03/2020 19:54:16
http://www.tpexpress.co.uk

Information last updated 04 September 2020 11:38

Company Information

Managing Director
Liz Collins 
Head Office
 
Phone
03456001671 
Address
7th Floor, Bridgewater House
60 Whitworth Street
Manchester

M1 6LT
Email address
tpecustomer.relations@firstgroup.com  
Network map
Download network map TransPennine Express map PDF

Support & information

Customer services
 
Primary Phone
03456001671
Textphone number
1800103456001671 (For customers with hearing impairments)
Address
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester

M1 9YB
Web address
TransPennine Express
Email address
tpecustomer.relations@firstgroup.com
Note

Opening hours

Every day - 06:00 - 23:00


Lost Property
 
Phone
03456001672
Textphone number
1800103456001672 (For customers with hearing impairments)
Address
-
-
-

-
Assisted Travel
 
Phone
0800 107 2149
Textphone number
1800108001072149 (For customers with hearing impairments)
Address
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST

M1 9YB
Note

Opening hours

Every day: 06:00 - 23:00

Ticketing & Fares

Telesales

 

Phone
03456786974
Address



Contact note

Standard delivery is available for no additional charge

Next Day delivery is available for an additional £6.00

Tickets may be collected at stations on day of travel.

Opening hours

Monday to Sunday - 06:00-23:00. 

 

Group Travel
 
Phone
03456001674
Address
Group Travel
First TransPennine Express
Admail 3878
M1 9YB
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended early morning TransPennine Express services from Tuesday 10 to Friday 13 November
No TransPennine Express service between Liverpool Lime Street and Manchester Victoria on Sunday 8 November
Amended 21:34 Scarborough to Manchester Airport from Monday 2 to Thursday 5 November
No TransPennine Express service between Liverpool Lime Street and Manchester Victoria on Sunday 1 November
Buses replace TransPennine Express services between Northallerton and Middlesbrough on Saturday 31 October and Sunday 1 November
Amended 22:41 Huddersfield to Manchester Piccadilly from Monday 26 to Thursday 29 October
Amended 06:15 Manchester Victoria to Redcar Central from Tuesday 10 to Friday 13 November
No evening / morning TransPennine Express services between Liverpool Lime Street and Manchester Victoria from Monday 9 to Friday 13 November
Amended TransPennine Express Service from / to Liverpool Lime Street on Saturday 17 and Sunday 18 October
No trains via Eccles on Sunday 8 November
No service at Leeds from 22:40 on Saturday 31 October until 11:40 on Sunday 1 November
Buses replace trains between Newcastle / Dunbar / North Berwick and Edinburgh on Saturday 31 October and until 09:00 on Sunday 1 November
Amended early morning TransPennine Express services via Huddersfield from Tuesday 20 to Friday 23 October
Buses replace trains between Warrington Bank Quay and Manchester Piccadilly on Saturday 24 and Sunday 25 October
Buses replace trains between Newcastle / Dunbar / North Berwick and Edinburgh on Saturday 24 and until 09:00 on Sunday 25 October
Amended overnight / early morning TransPennine Express services from Monday 5 to Friday 9 October
Buses replace trains between Newcastle / Dunbar / North Berwick and Edinburgh on Saturday 17 and until 09:00 on Sunday 18 October
No TransPennine Express service at Bolton on Sunday 11 October
Amended 20:47 Manchester Airport to Cleethorpes service on Saturday 10 October
No trains between Doncaster and Goole / Cleethorpes on Sunday 11 October
Buses replace trains between Newcastle / North Berwick / Dunbar and Edinburgh on Saturday 10 and Sunday 11 October
Buses replace trains between Newcastle / North Berwick / Dunbar and Edinburgh on Saturday 3 and Sunday 4 October
Buses replace trains between Doncaster and Scunthorpe on Sunday 4 October
Amended late evening TransPennine Express trains on Friday 2 October
Amended 06:15 Manchester Victoria to Redcar Central service from Tuesday 28 September to Friday 2 November
Amended 05:06 Newcastle to Liverpool Lime Street on Monday 28 September