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- TransPennine Express
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- Managing Director
- Leo Goodwin
- Head Office
- Phone
- 03456001671
- Address
-
7th Floor, Bridgewater House
60 Whitworth Street
Manchester
M1 6LT - Email address
- tpecustomer.relations@firstgroup.com
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456001671
- Textphone number
- 1800103456001671 (For customers with hearing impairments)
- Address
-
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester
M1 9YB - Web address
- TransPennine Express
- Email address
- tpecustomer.relations@firstgroup.com
- Note
-
Opening hours
Every day - 06:00 - 23:00
- Lost Property
- Phone
- 03456001672
- Textphone number
- 1800103456001672 (For customers with hearing impairments)
- Address
-
-
-
-
- - Assisted Travel
- Phone
- 0800 107 2149
- Textphone number
- 1800108001072149 (For customers with hearing impairments)
- Address
-
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST
M1 9YB - Note
-
Opening hours
Every day: 06:00 - 23:00
Ticketing & Fares
- Telesales
-
- Phone
- 03456786974
- Address
-
- Contact note
-
Standard delivery is available for no additional charge
Next Day delivery is available for an additional £6.00
Tickets may be collected at stations on day of travel.
Opening hours
Monday to Sunday - 06:00-23:00.
- Group Travel
- Phone
- 03456001674
- Address
-
Group Travel
First TransPennine Express
Admail 3878
M1 9YB - Contact note
-
Opening hours
Monday to Friday - 08:00 - 18:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended late night / early morning TransPennine Express trains between Leeds and York on Saturday 20 and Sunday 21 June
- Amended trains between York and Newcastle from 18:00 Saturday 20 to 11:30 Sunday 21 June
- Amended evening / morning TransPennine Express services from Monday 22 to Friday 26 June
- No late night / early morning TransPennine Express trains at Thirsk on Wednesday 17 and Thursday 18 June
- No late night TransPennine Express trains at Dewsbury from Monday 15 to Thursday 18 June
- Buses replace trains between Sheffield and Rotherham Central / Doncaster on Sunday 14 June
- No trains between Carlisle and Glasgow Central / Edinburgh via Lockerbie from 11:30 Saturday 6 to Sunday 7 June
- Amended evening / morning TransPennine Express services between Sheffield and Manchester Piccadilly from Monday 8 to Friday 12 June
- Amended late night / early morning TransPennine Express services between Manchester and Leeds from Monday 8 to Friday 12 June
- Amended late night / early morning TransPennine Express services between Newcastle and Edinburgh from Monday 8 to Wednesday 10 June
- No trains between Carlisle and Glasgow Central / Edinburgh via Lockerbie from 11:30 Saturday 30 to Sunday 31 May
- Amended late night / early morning TransPennine Express service from Monday 1 to Friday 5 June
- Amended late night / early morning TransPennine Express service between Liverpool Lime Street and Wigan North Western / St Helens Junction from Monday 25 to Friday 29 May
- Amended service between Manchester / Wigan North Western and Preston on Sunday 24 and Monday 25 May
- No trains between Wigan North Western and Preston from 12:15 Saturday 23 to Monday 25 May
- No trains between Carlisle and Glasgow Central / Edinburgh via Lockerbie from Saturday 23 to Monday 25 May
- Amended late night / early morning TransPennine Express service in the Manchester area from Saturday 23 until Friday 29 May
- Amended service between Carlisle / Edinburgh and Glasgow via Motherwell from 11:30 Saturday 16 and all day Sunday 17 May
- No trains between Wigan North Western / Buckshaw Parkway and Preston from Saturday 11 to Monday 13 April
- Amended late night / early morning TransPennine Express service from Monday 11 to Friday 15 May
- Amended late night TransPennine Express trains to / from Leeds on Saturday 9 May
- Amended service between Carlisle / Edinburgh and Glasgow via Motherwell from 11:30 Saturday 9 and all day Sunday 10 May
- Amended late night / early morning TransPennine Express trains between Mirfield and Leeds from Monday 4 to Friday 8 May
- No late night TransPennine Express trains at Thirsk on Wednesday 6 May
- No trains between Wigan North Western and Glasgow Central / Edinburgh via Lockerbie from Saturday 2 and Sunday 3 May
- Amended midweek late night / early morning TransPennine Express service from Monday 27 to Thursday 30 April
- No trains between Carlisle and Glasgow Central / Edinburgh via Lockerbie from 11:30 on Saturday 25 until early on Monday 27 April
- Amended evening / morning TransPennine Express services from Monday 20 to Friday 24 April
- Amended late night /early morning TransPennine Express trains between Selby and Hull on Saturday 18 and Sunday 19 April
- Amended late night / early morning TransPennine Express services from Monday 13 to Friday 17 April
- Amended late night / early morning TransPennine Express services from Monday 6 to Friday 10 April
- No trains between Carlisle and Glasgow Central / Edinburgh via Lockerbie from 11:30 on Saturday 18 until early on Monday 20 April
- No trains between Carlisle and Glasgow Central / Edinburgh via Lockerbie from Saturday 11 to Monday 13 April
- Amended services to / from Liverpool Lime Street from Saturday 11 to Monday 13 April
- Buses replace trains between Goole / Selby and Hull on Saturday 11 and Sunday 12 April
- No trains between Carlisle and Glasgow Central / Edinburgh via Lockerbie from 11:30 Saturday 4 and all day Sunday 5 April
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