Virgin Trains (VT)

11/06/2019 12:41:07
http://www.virgintrains.co.uk

Information last updated 18 August 2019 03:10

Company Information

Managing Director
Phil Whittingham 
Head Office
 
Phone
Textphone number
0 (For customers with hearing impairments)
Address
Virgin Trains
North Wing Offices
Euston Station London

NW1 2HS
Email address
Customer.Resolutions@virgintrains.co.uk  
Network map
Download network map Virgin Trains map PDF

Support & information

Customer services
 
Primary Phone
03331031031
01216547528  (For customers with hearing impairments)
Address
-
-
-

-
Web address
Virgin Trains - Customer Services
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Lost Property
 
Phone
03331031031
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Assisted Travel
 
Phone
08000158123
Textphone number
08000158124 (For customers with hearing impairments)
Web address
Virgin Trains - Assisted Travel
Note

Please note the textphone number is for the hard of hearing only.

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
08719774222
Address



Contact note

Opening hours

Monday to Sunday - 08:00 - 22:00

Group Travel
 
Phone
03331030909
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended 22:30 / 23:30 London Euston to Wolverhampton from Tuesday 5 to Friday 8 November
Buses replace trains to and from Liverpool Lime Street on Saturday 2 and Sunday 3 November
Amended 22:46 Wolverhampton to London Euston on Monday 4 November
Amended service between Chester and Holyhead on Saturday 2 and Sunday 3 November
Amended services between Chester and Holyhead / Rhyl / Wrexham General on Saturday 26 and Sunday 27 October
Amended 23:00 London Euston to Manchester Piccadilly service from Monday 28 to Thursday 31 October
Amended 22:46 Wolverhampton to London Euston service from Monday 28 to Thursday 31 October
Amended 23:00 London Euston to Manchester Piccadilly on Monday 21 October
Amended 20:31 London Euston to Preston service on Saturday 19 October
Amended evening / morning Virgin Trains services between Birmingham New Street and Wolverhampton from Monday 14 to Friday 18 October
Amended 20:31 London Euston to Preston on Saturday 12 October
Reduced service from / to London Euston from approximately 12:00 Sunday 6 October
CANCELLED: Engineering work between Crewe and Wigan North Western on Saturday 5 October
Buses replace late night trains at Northampton on Monday 7 October
Buses replace late night / early morning trains between Crewe and Preston on Saturday 28 and Sunday 29 September
Amended 22:45 Wolverhampton to London Euston service from Monday 30 September to Wednesday 2 October
Amended 20:31 London Euston to Preston train on Saturday 21 September
Amended evening services between London Euston and Wolverhampton / Manchester Piccadilly from Monday 23 to Thursday 26 September
Amended overnight Virgin Trains service from Monday 16 until Thursday 19 September
Amended 20:31 London Euston to Preston service on Saturday 14 September
Amended late night Virgin Trains service to and from London Euston from Monday 9 to Thursday 12 September
Amended overnight service between London Euston and Wolverhampton from Monday 2 to Thursday 5 September
Amended evening / morning Virgin Trains services between Wolverhampton / Preston and London Euston on Saturday 31 August and Sunday 1 September
Buses replace trains between Stockport and Stafford on Sunday 25 August
Reduced service at / through Milton Keynes Central from Saturday 24 to 12:00 Monday 26 August
Buses replace trains between Rugby and Milton Keynes Central via Northampton on Sunday 18 August
Amended evening / morning Virgin Trains services in the Warrington Bank Quay area on Saturday 17 and Sunday 18 August