Avanti West Coast (VT)

03/02/2020 14:31:06
https://www.avantiwestcoast.co.uk

Information last updated 29 June 2020 13:59

Company Information

Managing Director
Phil Whittingham 
Head Office
 
Phone
Address
Avanti West Coast
North Wing Offices
Euston Station London

NW1 2HS
Email address
Customer.Resolutions@avantiwestcoast.co.uk  
Network map
Download network map Avanti West Coast map

Support & information

Customer services
 
Primary Phone
03455280253
Textphone number
08000158124 (For customers with hearing impairments)
Address
Customer Resolutions - Avanti West Coast
1st Floor Victoria Square House
Birmingham
West Midlands
B2 4DN
Web address
Avanti West Coast - Contact Us page
Email address
info@avantiwestcoast.co.uk
Note

Opening hours of the Customer Resolutions Centre

Monday to Friday - 08:30 - 18:00

Saturday - 09:00 - 16:00

(Closed 25 and 26 December)

Lost Property
 
Phone
03455280253
Address
Customer Resolutions - Avanti West Coast
1st Floor Victoria Square House
Birmingham
West Midlands
B2 4DN
Web address
Avanti West Coast - Lost Property
Note

Lost Property 03455280253 option 7 then option 4

Opening hours

Monday to Friday - 08:30 - 18:00

Saturday - 09:00 - 16:00

Assisted Travel
 
Phone
08000158123
Textphone number
08000158124 (For customers with hearing impairments)
Web address
Avanti West Coast - Assisted Travel
Email address
info@avantiwestcoast.co.uk
Note

Please note the textphone number is for the hard of hearing only.

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
08719774222
Address



Contact note

Opening hours

Monday to Sunday - 08:00 - 22:00

Group Travel
 
Phone
03455280253
Contact note

Phone: 0345 528 0253 > Option 5 > Option 1

Opening Hours: Monday to Friday 08:30 – 18:00

Email: Group.reservations@avantiwestcoast.co.uk

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended late night Avanti West Coast trains from Monday 28 September to Thursday 1 October
Amended late night Avanti West Coast services to / from London Euston on Saturday 26 September
Amended services via Stoke-on-Trent / Macclesfield from 22:15 on Saturday 26 and all day on Sunday 27 September
Amended services via Stoke-on-Trent / Macclesfield from 22:15 on Saturday 19 and all day on Sunday 20 September
Amended 23:00 London Euston to Manchester Piccadilly on Monday 21 September
Amended overnight Avanti West Coast service from Monday 14 until Friday 18 September
Amended 22:38 Wolverhampton to London Euston service on Sunday 13 September
Amended service at Stoke-on-Trent on Saturday 12 and Sunday 13 September
Amended 20:31 London Euston to Preston service on Saturday 22 August
Amended services between Chester and Crewe from Saturday 15 to Sunday 23 August
Amended evening Avanti West Coast services from Monday 17 to Thursday 20 August
Amended 20:31 London Euston to Preston service on Saturday 15 August
Amended evening Avanti West Coast services from Monday 10 to Thursday 13 August
Amended 20:31 London Euston to Preston service on Saturday 8 August
Amended evening services between London Euston and Wolverhampton from Monday 3 to Friday 7 August
Amended evening Avanti West Coast services in the Crewe area from Monday 3 to Thursday 6 August
Amended evening London Euston to Wolverhampton services from Monday 20 to Thursday 23 July
Amended late night Avanti West Coast services from Monday 13 to Thursday 16 July
Buses replace trains between Crewe and Chester on Saturday 22 and Sunday 23 August
Amended services between Rugby and Stafford from late on Saturday 1 and all day on Sunday 2 August
Amended service between Rugby and Stafford via Nuneaton on Saturday 25 and Sunday 26 July
Buses replace trains to / from Northampton on Sunday 19 July