Virgin Trains (VT)

11/06/2019 12:41:07
http://www.virgintrains.co.uk

Information last updated 14 October 2019 17:52

Company Information

Managing Director
Phil Whittingham 
Head Office
 
Phone
Textphone number
0 (For customers with hearing impairments)
Address
Virgin Trains
North Wing Offices
Euston Station London

NW1 2HS
Email address
Customer.Resolutions@virgintrains.co.uk  
Network map
Download network map Virgin Trains map PDF

Support & information

Customer services
 
Primary Phone
03331031031
01216547528  (For customers with hearing impairments)
Address
-
-
-

-
Web address
Virgin Trains - Customer Services
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Lost Property
 
Phone
03331031031
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Assisted Travel
 
Phone
08000158123
Textphone number
08000158124 (For customers with hearing impairments)
Web address
Virgin Trains - Assisted Travel
Note

Please note the textphone number is for the hard of hearing only.

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
08719774222
Address



Contact note

Opening hours

Monday to Sunday - 08:00 - 22:00

Group Travel
 
Phone
03331030909
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended service at Stockport from 22:35 on Saturday 4 and all day on Sunday 5 January
Amended late night / early morning trains between Birmingham New Street and Wolverhampton from Monday 6 to Friday 10 January
Amended service between Crewe and Preston on Wednesday 1 January
Amended late night Virgin Trains service to Wolverhampton on Monday 30 December, Wednesday 1 and Thursday 2 January
Amended service through Haymarket over the New Year period
Amended 22:30 & 23:30 London Euston to Wolverhampton service from Tuesday 31 December to Thursday 2 January
Buses replace late night trains between Northampton and Milton Keynes Central / Rugby on Monday 30 December
Amended late night services between London Euston and Wolverhampton on Monday 23 December
Amended evening / morning services to / from Northampton on Monday 23 and Tuesday 24 December
Amended late night Virgin Trains services from Tuesday 17 to Thursday 19 December
Amended midweek Virgin Trains service from Monday 9 to Thursday 12 December
Amended midweek Virgin Trains service from Monday 2 to Friday 6 December
Amended late night / early morning Virgin Trains services from Tuesday 26 to Friday 29 November
Buses replace trains between Llandudno Junction / Bangor and Holyhead on Saturday 9 and Sunday 10 November
Amended 22:30 & 23:30 London Euston to Wolverhampton from Tuesday 5 to Friday 8 November
Buses replace trains to and from Liverpool Lime Street on Saturday 2 and Sunday 3 November
Amended 22:46 Wolverhampton to London Euston on Monday 4 November
Amended service between Chester and Holyhead on Saturday 2 and Sunday 3 November
Amended services between Chester and Holyhead / Rhyl / Wrexham General on Saturday 26 and Sunday 27 October
Amended 23:00 London Euston to Manchester Piccadilly service from Monday 28 to Thursday 31 October
Amended 22:46 Wolverhampton to London Euston service from Monday 28 to Thursday 31 October
Amended 23:00 London Euston to Manchester Piccadilly on Monday 21 October