Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
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- East Midlands Railway
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
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- London Northwestern Railway
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Avanti West Coast (VT)
Information last updated 17 January 2020 19:06
Support & information
- Customer services
- Primary Phone
- 03455280253
- Textphone number
- 08000158124 (For customers with hearing impairments)
- Address
-
Customer Resolutions - Avanti West Coast
1st Floor Victoria Square House
Birmingham
West Midlands
B2 4DN - Web address
- Avanti West Coast - Contact Us page
- Email address
- info@avantiwestcoast.co.uk
- Note
-
Opening hours of the Customer Resolutions Centre
Monday to Friday - 08:30 - 18:00
Saturday - 09:00 - 16:00
(Closed 25 and 26 December)
- Lost Property
- Phone
- 03455280253
- Address
-
Customer Resolutions - Avanti West Coast
1st Floor Victoria Square House
Birmingham
West Midlands
B2 4DN - Web address
- Avanti West Coast - Lost Property
- Note
-
Lost Property 03455280253 option 7 then option 4
Opening hours
Monday to Friday - 08:30 - 18:00
Saturday - 09:00 - 16:00
- Assisted Travel
- Phone
- 08000158123
- Textphone number
- 08000158124 (For customers with hearing impairments)
- Web address
- Avanti West Coast - Assisted Travel
- Email address
- info@avantiwestcoast.co.uk
- Note
-
Please note the textphone number is for the hard of hearing only.
Opening hours
Monday to Sunday - 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 08719774222
- Address
-
- Contact note
-
Opening hours
Monday to Sunday - 08:00 - 22:00
- Group Travel
- Phone
- 03331030909
- Contact note
-
Opening hours
Monday to Friday - 09:00 - 17:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended trains to / from London Euston from approximately 12:00 on Sunday 5 April
- Amended service to / from London Euston on Friday 10 April
- Amended trains between Edinburgh and Glasgow Central via Motherwell on Sunday 5 April
- No trains between Carlisle and Glasgow Central / Edinburgh via Lockerbie from 11:30 Saturday 4 and all day Sunday 5 April
- Amended 23:00 London Euston to Manchester Piccadilly on Monday 6 April
- No trains via Northampton on Sunday 29 March
- Amended 20:30 London Euston to Preston on Saturday 28 March
- Amended evening / morning London Euston to Wolverhampton services from Monday 30 March to Friday 3 April
- Amended 23:00 London Euston to Manchester Piccadilly service from Monday 30 March to Thursday 2 April
- Amended 20:30 London Euston to Preston service on Saturday 21 March
- Amended 22:30 & 23:30 London Euston to Wolverhampton from Monday 23 to Thursday 26 March
- Amended 22:45 Wolverhampton to London Euston on Monday 23 March
- Amended 20:30 London Euston to Preston service on Saturday 14 March
- Amended evening / morning trains to / from Northampton from Monday 13 to Friday 20 March
- Amended 20:30 London Euston to Preston service on Saturday 7 March
- Amended late night Avanti West Coast trains from Monday 2 to Thursday 5 March
- Amended 20:31 London Euston to Preston service on Saturday 29 February
- Amended evening London Euston to Wolverhampton services from Monday 24 to Thursday 27 February
- Amended 23:00 London Euston to Manchester Piccadilly service from Monday 24 to Thursday 27 February
- Amended 20:31 London Euston to Preston service on Saturday 22 February
- Amended train services to / from Northampton from Monday 24 to Thursday 27 February
- Amended evening services between London Euston and Manchester Piccadilly from Monday 17 to Thursday 20 February
- Amended 20:31 London Euston to Preston service on Saturday 15 February
- Amended evening London Euston to Manchester Piccadilly services from Monday 10 to Thursday 13 February
- Amended 20:31 London Euston to Preston service on Saturday 8 February
- Amended 22:37 Wolverhampton to London Euston service on Sunday 2 February
- Amended 20:31 London Euston to Preston service on Saturday 1 February
- Amended 23:00 London Euston to Manchester Piccadilly service from Tuesday 28 to Thursday 30 January
- Amended 22:30 & 23:30 London Euston to Wolverhampton from Tuesday 28 to Thursday 30 January
- Buses replace late night trains between Northampton and Milton Keynes Central / Rugby on Monday 27 January
- Reduced service to / from Stockport from 22:30 on Saturday 25 and all day on Sunday 26 January
- Amended 23:00 London Euston to Manchester Piccadilly service from Monday 20 to Thursday 23 January
- Amended 22:46 Wolverhampton to London Euston from Monday 20 to Wednesday 22 January
- Reduced service to / from Stockport from 22:30 on Saturday 18 and all day on Sunday 19 January
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