Support & information
- Customer services
- Primary Phone
- 03455280253
- Textphone number
- 08000158124 (For customers with hearing impairments)
- Address
-
First Customer Contact Ltd
The Square, 2 Broad Street West
2 Broad Street West
South Yorkshire
S1 2BQ - Web address
- Avanti West Coast - Contact Us page
- Email address
- [email protected]
- Note
-
Opening hours of the Customer Resolutions Centre
Monday to Sunday - 08:00 - 22:00
(Closed 25 and 26 December)
- Lost Property
- Phone
- 03455280253
- Address
-
First Customer Contact Ltd
The Square, 2 Broad Street West
Sheffield
South Yorkshire
S1 2BQ - Web address
- Avanti West Coast - Lost Property
- Note
-
03455 280 253option 7 then option 3
Opening Times: Monday to Sunday - 08:00 - 22:00(Closed 25 and 26 December) - Assisted Travel
- Phone
- 08455280853
- Textphone number
- 08000158124 (For customers with hearing impairments)
- Web address
- Avanti West Coast - Assisted Travel
- Email address
- [email protected]
- Note
-
Please note the textphone number is for the hard of hearing only.
Opening hours
Monday to Sunday - 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03455280253
- Address
-
- Contact note
-
Opening hours
Monday to Sunday - 08:00 - 22:00
- Group Travel
- Phone
- 03455280253
- Contact note
-
Phone: 0345 528 0253 > Option 5 > Option 1
Opening Hours: Monday to Friday 08:30 – 18:00
Email: [email protected] - Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended 22:30 and 23:30 London Euston to Wolverhampton service from Tuesday 9 to Thursday 11 August
- Amended Avanti West Coast evening service between London Euston and Wolverhampton on Saturday 23 July
- Amended evening Avanti West Coast services from Monday 11 to Thursday 14 July
- Amended late night / early morning Avanti West Coast service from Tuesday 19 until Thursday 21 July
- Amended early morning Avanti West Coast service between Manchester Piccadilly and Stockport on Sunday 17 July
- No trains between Birmingham International and Coventry on Saturday 18 and Sunday 19 June
- Amended services to / from Rugby on Saturday 18 and Sunday 19 June
- Amended 18:52 Edinburgh to London Euston service from Monday 20 to Thursday 23 June
- Amended 22:00 London Euston to Manchester Piccadilly from Monday 4 to Thursday 7 July
- Amended 18:52 Edinburgh to London Euston service from Monday 4 to Thursday 7 July
- Amended evening Avanti West Coast services from Monday 13 to Thursday 16 June
- Buses replace trains between Milton Keynes Central / Rugby and Northampton on Sunday 10 July
- Amended evening / morning Avanti West Coast trains from Monday 6 to Friday 10 June
- Amended services between Milton Keynes Central and Rugby on Sunday 26 June
- Amended 18:52 Edinburgh to London Euston service from Monday 27 to Thursday 30 June
- Amended 22:00 London Euston to Manchester Piccadilly from Monday 30 May to Thursday 2 June
- Amended 22:30 and 23:30 London Euston to Wolverhampton services from Monday 30 May to Thursday 2 June
- Amended 04:20 Glasgow Central to London Euston on Monday 30 May
- Amended service to / from London Euston on Sunday 12 June
- Buses replace trains between Leamington Spa and Coventry / Birmingham International on Saturday 25 and Sunday 26 June
- Amended services in the Motherwell area from 11:30 on Saturday 11 until early morning on Monday 13 June
- Amended services in the Motherwell area on Sunday 29 May