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Avanti West Coast- c2c
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Avanti West Coast (VT)
Information last updated 27 December 2020 21:49
- Managing Director
- Phil Whittingham
- Head Office
- Phone
- 0
- Address
-
Avanti West Coast
North Wing Offices
Euston Station London
NW1 2HS - Email address
- Customer.Resolutions@avantiwestcoast.co.uk
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03453280253
- Textphone number
- 08000158124 (For customers with hearing impairments)
- Address
-
First Customer Contact Ltd
The Square, 2 Broad Street West
2 Broad Street West
South Yorkshire
S1 2BQ - Web address
- Avanti West Coast - Contact Us page
- Email address
- customer.resolutions@avantiwestcoast.co.uk
- Note
-
Opening hours of the Customer Resolutions Centre
Monday to Sunday - 08:00 - 22:00
(Closed 25 and 26 December)
- Lost Property
- Phone
- 03453280253
- Address
-
First Customer Contact Ltd
The Square, 2 Broad Street West
Sheffield
South Yorkshire
S1 2BQ - Web address
- Avanti West Coast - Lost Property
- Note
-
0345 328 0253 option 7 then option 3
Monday to Sunday - 08:00 - 22:00
(Closed 25 and 26 December) - Assisted Travel
- Phone
- 03453280253
- Textphone number
- 08000158124 (For customers with hearing impairments)
- Web address
- Avanti West Coast - Assisted Travel
- Email address
- customer.resolutions@avantiwestcoast.co.uk
- Note
-
Please note the textphone number is for the hard of hearing only.
Opening hours
Monday to Sunday - 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 08719774222
- Address
-
- Contact note
-
Opening hours
Monday to Sunday - 08:00 - 22:00
- Group Travel
- Phone
- 03455280253
- Contact note
-
Phone: 0345 528 0253 > Option 5 > Option 1
Opening Hours: Monday to Friday 08:30 – 18:00
Email: Group.reservations@avantiwestcoast.co.uk - Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended late evening Avanti West Coast trains between Stoke-on-Trent and Manchester Piccadilly from Monday 8 to Thursday 11 March
- Buses replace trains between Crewe and Stafford (via Stoke-on-Trent) on Sunday 14 March
- Amended trains between Wigan North Western and Preston from 22:50 Saturday 6 until 10:00 on Sunday 7 March
- Amended trains between Stoke-on-Trent and Stockport until 12:00 Sunday 7 March
- Amended service through Motherwell from Saturday 3 to Monday 5 April
- Amended service at Preston from 22:50 Saturday 20 until 10:00 Sunday 21 February
- Buses replace trains between Stafford and Stockport until 12:00 Sunday 21 March
- Amended Avanti West Coast trains from Monday 15 to Thursday 18 February
- Amended 22:00 London Euston to Manchester Piccadilly from Monday 1 to Thursday 4 February
- Amended 20:30 London Euston to Preston on Saturday 30 January
- Amended 22:35 Wolverhampton to London Euston on Sunday 24 January
- Amended service between Macclesfield and Stockport on Sunday 14 March
- Amended 20:32 London Euston to Preston on Saturday 23 January
- Amended 20:31 London Euston to Preston on Saturday 6 February
- Amended late night / early morning services between London Euston and Wolverhampton from Monday 18 to Friday 22 January
- Amended late night Avanti West Coast services from Monday 9 to Thursday 12 November
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