East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 16 March 2021 06:44

Company Information

Managing Director
Will Rogers 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG
Email address
[email protected]  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
[email protected]
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended East Midlands Railway services on Sunday 4 July and Monday 5 July
Buses replace trains between Norwich and Ely on Sunday 27 June
Buses replace trains to / from Market Harborough on Saturday 26 and Sunday 27 June
Amended evening / morning service at Market Harborough from Monday 28 June to Friday 2 July
Amended late night trains between Leicester and East Midlands Parkway from Monday 28 June to Friday 2 July
Amended late night trains between Nottingham and Worksop from Monday 28 June to Thursday 1 July
Amended trains in the Dronfield area from Monday 21 to Saturday 26 June
Buses replace trains between Sleaford and Peterborough from Monday 21 to Friday 25 June
Amended service between Peterborough and Ely / Bury St Edmunds / Norwich on Sunday 20 June
Amended service at Market Harborough from Tuesday 15 to Friday 18 June
Amended East Midlands Railway late night services at London St Pancras International from Tuesday 15 to Friday 18 June
Amended East Midlands Railway service to / from London St Pancras International on Sunday 13 June
Amended 21:42 Sleaford to Nottingham service on Sunday 13 June
Buses replace trains between Peterborough and Ely / Norwich on Saturday 12 and Sunday 13 June
Buses replace late night trains to / from Market Harborough from Monday 7 to Thursday 10 June
Buses replace morning trains between Nottingham and East Midlands Parkway on Sunday 6 June
Amended trains between Leicester and Kettering before 10:00 on Sunday 6 June
Buses replace trains between Nottingham and Mansfield Woodhouse on Sunday 6 June
Buses replace trains between Grantham and Norwich on Saturday 5 and Sunday 6 June
Buses replace trains between Peterborough and Norwich on Saturday 29 and Sunday 30 May
Buses replace trains to / from Widnes / Warrington Central from Saturday 29 to Monday 31 May
Amended late night / early morning services to / from Nottingham on Thursday 3 and Friday 4 June
Amended late night / early morning East Midlands Railway service through Derby from Tuesday 1 to Friday 4 June
Amended early morning train services between Nottingham and Chesterfield on Saturday 29 May
No trains between Luton and London St Pancras International on Saturday 29 and Sunday 30 May
Amended late night trains between Nottingham and East Midlands Parkway from Monday 24 to Thursday 27 May
Amended late night trains between Kettering and London St Pancras International from Monday 24 to Friday 28 May
Amended late night trains between Nottingham and Lincoln from Monday 24 to Thursday 28 May
Amended late night trains between Derby / Nottingham and Leicester from Monday 24 to Friday 28 May
Amended service between London St Pancras International and Luton on Saturday 22 and Sunday 23 May
Amended service between Peterborough / Cambridge and Norwich on Saturday 22 and Sunday 23 May
Amended overnight trains between Lincoln and Cleethorpes from Monday 24 to Thursday 27 May
Amended overnight trains between Alfreton / Worksop and Nottingham from Monday 24 to Thursday 27 May
Buses replace late night trains between Mansfield Woodhouse and Worksop from Monday 17 to Thursday 20 May
Amended late night / early morning trains between Liverpool Lime Street and Nottingham from Monday 17 to Friday 21 May
Amended late night East Midlands Railway service from Monday 17 to Friday 21 May
Buses replace trains between Ely / Wymondham and Norwich on Sunday 16 May
Amended East Midlands Railway service to / from London St Pancras International on Sunday 16 May
Buses replace trains between Peterborough and Ely on Sunday 9 May
Retimed train services to / from Market Harborough / Kettering / Wellingborough before 10:00 on Sunday 9 May
Amended morning trains in the Long Eaton / Nottingham area on Sunday 9 May
Buses replace trains between Grantham and Sleaford on Sunday 9 May
Reduced service between Manchester Oxford Road and Liverpool Lime Street via Warrington Central on Sunday 2 and Monday 3 May
Amended late night East Midlands Railway trains from / to London St Pancras International from Tuesday 4 to Friday 7 May
Amended 23:10 Nottingham to Leicester service from Monday 3 to Friday 7 May
Amended services between Luton and London St Pancras International from Saturday 1 May until Monday 3 May
Amended 04:45 Leicester to London St Pancras service on Saturday 1 May
Amended 22:20 London St Pancras International to Sheffield service from Monday 26 to Thursday 29 April
Amended East Midlands Railway services to / from London St Pancras International from Monday 26 to Friday 30 April
Amended service through Derby on Saturday 24 and Sunday 25 April
Amended East Midlands Railway services to / from London St Pancras International from Tuesday 20 to Friday 23 April
Amended East Midlands Railway service from / to London St Pancras International on Saturday 17 and Sunday 18 April
Amended service to / from Sheffield on Saturday 17 and Sunday 18 April
Amended late trains between East Midlands Parkway and Nottingham / Derby from Monday 12 to Thursday 15 April
Amended late evening trains from Leicester to Derby / Sheffield from Monday 12 to Thursday 15 April
Amended 22:05 Nottingham to Worksop from Monday 12 to Thursday 15 April
Amended 05:50 Cleethorpes to Newark Northgate from Tuesday 13 to Friday 16 April