East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 22 October 2021 18:08

Company Information

Managing Director
Will Rogers 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG
Email address
[email protected]  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
[email protected]
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended EMR service to / from Grantham on Saturday 27 and Sunday 28 November
Buses replace trains between Nottingham and Lincoln on Saturday 27 and Sunday 28 November
Amended late night / early morning EMR service to / from London St Pancras International from Monday 29 November to Friday 3 December
Buses replace late night / early morning trains to / from Market Harborough from Tuesday 30 November to Friday 3 December
Amended EMR trains to / from London St Pancras International from 21:30 on Saturday 27 and all day Sunday 28 November
Buses replace trains between Luton and Bedford late on Saturday 4 and all day on Sunday 5 December
Amended late night / early morning EMR service to / from London St Pancras International from Monday 22 to Friday 26 November
Amended EMR trains to / from London St Pancras International on Sunday 21 November
Amended early morning EMR service to / from Grantham on Sunday 21 November
Buses replace trains between Nottingham and Lincoln on Saturday 20 and Sunday 21 November
Amended late night / early morning service to / from Long Eaton from Monday 15 to Friday 19 November
Amended late night / early morning EMR service to / from London St Pancras International from Monday 15 to Friday 19 November
Amended late night EMR trains from London St Pancras International on Friday 12 November
Amended 05:22 Derby to Nottingham Service from Tuesday 16 to Friday 19 November
Buses replace trains between Barton-on-Humber and Cleethorpes on Saturday 13 November
Amended early morning service through Market Rasen on Saturday 13 November
Buses replace late night services to / from Cleethorpes from Monday 8 to Thursday 11 November
Amended late night service to / from Mansfield Woodhouse from Monday 8 to Thursday 11 November
Amended late night / early morning EMR service to / from London St Pancras International from Monday 8 to Friday 12 November
Amended EMR service to / from London St Pancras International on Sunday 7 November
Amended late night EMR service to / from Nottingham from Monday 1 to Friday 5 November
Buses replace late night / early morning trains to / from Market Harborough from Monday 1 to Friday 5 November
Amended EMR service between London St Pancras International and Nottingham on Sunday 31 October
Amended late night / early morning services between Nottingham and Liverpool Lime Street from Monday 25 to Friday 29 October
Amended 22:51 Leicester to Nottingham from Monday 25 to Friday 29 October
Amended late night service to / from Peterborough from Monday 25 to Thursday 28 October
Amended late night / early morning service between Kettering and Corby from Monday 25 to Friday 29 October
Buses replace trains between Derby and Nottingham on Sunday 7 November
Buses replace trains between Derby and Nottingham on Sunday 31 October