Greater Anglia (LE)

20/02/2020 14:03:24
https://www.greateranglia.co.uk/

Information last updated 04 September 2020 11:37

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
The Hub
Colchester North Railway Station
North Station Road
Essex
C01 1JS
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@greateranglia.co.uk
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Buses replace late night trains between Ipswich and Saxmundham from Monday 14 to Thursday 17 December
Amended 00:18 and 00:46 London Liverppol Street to Colchester train on Tuesday 15 and Wednesday 16 December
No Greater Anglia service via Tottenham from 23:15 on Sunday 13 December
Buses replace trains between Ipswich and Felixstowe on Sunday 6 December
Amended 07:36 Norwich to Great Yarmouth service on Sunday 6 December
Buses replace trains between Lowestoft and Norwich / Great Yarmouth on Saturday 5 and Sunday 6 December
Amended 06:52 Norwich to London Liverpool Street service on Sunday 6 December
Amended 23:30 London Liverpool Street to Norwich service on Saturday 5 December
Amended evening services in the Gidea Park area from Monday 30 November to Thursday 3 December
No late night trains via Seven Sisters from Monday 30 November to Thursday 3 December
No morning trains via Hackney Downs on Sunday 29 November
Buses replace trains between Lowestoft and Norwich / Great Yarmouth on Saturday 28 and Sunday 29 November
Amended 23:30 London Liverpool Street to Norwich service from Monday 23 to Wednesday 25 November
Amended 23:28 London Liverpool Street to Cambridge service from Monday 23 to Thursday 26 November
No trains via Lea Bridge on Sunday 22 November
No morning trains via Tottenham Hale on Sunday 22 November
Buses replace trains between Marks Tey and Hythe / Harwich Town / Ipswich on Saturday 21 November
No late night trains via Tottenham Hale from Monday 16 to Friday 20 November
Buses replace trains between Cheshunt and Bishops Stortford / Hertford East before 09:00 on Sunday 15 November
No trains via Lea Bridge on Sunday 15 November
Buses replace trains between Marks Tey and Hythe / Harwich Town / Ipswich on Saturday 14 November
Amended Greater Anglia services between Stratford and London Liverpool Street on Sunday 8 November
No trains via Lea Bridge on Sunday 8 November
Buses replace late night / early morning trains between Witham and Colchester from Monday 2 to Thursday 5 November
Buses replace morning trains between Broxbourne and Stansted Airport / Audley End on Sunday 1 November
No Greater Anglia services between London Liverpool Street and Colchester on Sunday 1 November
Buses replace trains between Billericay and Shenfield on Sunday 1 November
Amended morning services between Norwich and Great Yarmouth / Lowestoft on Sunday 25 October
Buses replace trains between Saxmundham and Lowestoft from Saturday 24 October to Sunday 1 November
Buses replace trains between Audley End and Cambridge North on Sunday 25 October
Buses replace trains between Billericay and Shenfield on Sunday 25 October
Buses replace trains between Marks Tey and Hythe / Harwich Town / Ipswich on Saturday 24 October
Amended late night / early morning Greater Anglia service from Monday 19 to Thursday 22 October
No trains at Colchester on Saturday 17 and Sunday 18 October
Amended service between London Liverpool Street and Shenfield / Wickford / Ipswich on Sunday 15 November
Buses replace trains between Peterborough and Ely / Norwich on Saturday 7 and Sunday 8 November
Buses replace trains between Peterborough and Ely / Norwich on Saturday 31 October and Sunday 1 November
Buses replace trains between Peterborough and Ely on Saturday 24 and Sunday 25 October
Buses replace trains between Peterborough and Ely on Saturday 10 and Sunday 11 October
Amended service between London Liverpool Street and Shenfield / Billericay / Ipswich on Sunday 22 November
Buses replace trains between Peterborough and Ely on Saturday 3 and Sunday 4 October
Buses replace trains between Peterborough and Ely on Saturday 26 and Sunday 27 September
No trains between London Liverpool Street and Ipswich on Sunday 25 October
Reduced service to / from London Liverpool Street on Sunday 18 October
Buses replace Stansted Express trains between London Liverpool Street and Stansted Airport until 19:00 on Sunday 11 October
Amended 06:52 Norwich to London Liverpool Street on Sunday 11 October
Buses replace trains between Cambridge North and Thetford on Saturday 10 and Sunday 11 October
Amended 23:30 London Liverpool Street to Norwich service from Monday 12 to Wednesday 14 October
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-Naze on Saturday 10 and Sunday 11 October
Amended 23:30 London Liverpool Street to Norwich service on Saturday 10 October
No overnight Greater Anglia trains via Tottenham Hale from Monday to Thursday 8 October
No late night / early morning trains via Tottenham Hale on Sunday 4 and Monday 5 October
Buses replace trains between Ipswich and Norwich / Bury St Edmunds on Sunday 4 October
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-Naze on Saturday 3 and Sunday 4 October
Amended service between London Liverpool Street and Shenfield on Sunday 27 September
No trains between Stratford and Tottenham Hale via Lea Bridge on Sunday 27 September
Buses replace trains between Cambridge and Stansted Airport on Saturday 26 and Sunday 27 September
Buses replace trains between Thorpe-le-Soken and Clacton-on-Sea on Saturday 26 and until 23:00 on Sunday 27 September
Buses replace trains between Ipswich and Bury St Edmunds / Norwich on Saturday 26 and Sunday 27 September
Amended late night services between London Liverpool Street and Colchester from Monday 21 to Wednesday 23 September
Revised 00:18 and 00:46 London Liverpool Street to Colchester services from Tuesday 22 to Thursday 24 September