Greater Anglia (LE)

20/02/2020 14:03:24
https://www.greateranglia.co.uk/

Information last updated 15 February 2021 10:18

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
The Hub
Colchester North Railway Station
North Station Road
Essex
C01 1JS
Email address
[email protected]  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
[email protected]
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
[email protected]
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
[email protected]
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
[email protected]
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended late night service between Colchester and Clacton-on-Sea / Walton-on-the-Naze from Monday 28 June to Wednesday 30 June
Amended late night / early morning trains via Seven Sisters from Monday 28 June to Friday 2 July
No trains via Lea Bridge on Sunday 27 June
Buses replace trains between Ipswich and Norwich on Sunday 27 June
Amended late night service between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 26 June
No late night / early morning trains via Tottenham Hale on Sunday 20 and Monday 21 June
Amended 23:30 London Liverpool Street to Norwich service from Monday 21 to Wednesday 23 June
Amended 23:28 London Liverpool Street to Cambridge service from Monday 21 to Thursday 24 June
Amended late night / early morning trains via Tottenham Hale from Monday 14 to Friday 18 June
Buses replace between Shenfield and Southminster / Southend Victoria on Saturday 19 and Sunday 20 June
Amended early morning Cheshunt service on Monday 14 June
Amended Cheshunt service until 08:15 Sunday 13 June
Buses replace trains between Ipswich and Stowmarket / Norwich on Saturday 12 and Sunday 13 June
Buses replace trains between Norwich and Ely on Sunday 27 June
Buses replace trains between Norwich and Great Yarmouth / Lowestoft on Saturday 22 and Sunday 23 May
No trains via Hackney Downs before 09:50 on Sunday 23 May
Buses replace trains between Ipswich and Stowmarket / Norwich on Saturday 5 and Sunday 6 June
Buses replace trains between Wymondham and Norwich on Saturday 5 and Sunday 6 June
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Tuesday 1 to Thursday 3 June
Buses replace trains between Ely and Bury St Edmunds on Sunday 30 May
No Greater Anglia service via Seven Sisters on Sunday 30 and Monday 31 May
Buses replace trains between Broxbourne and Stansted Airport / Audley End until 09:10 on Sunday 30 May
Buses replace trains between Ipswich and Stowmarket / Norwich on Saturday 29 and Sunday 30 May
Buses replace trains between Halesworth and Lowestoft on Saturday 22 and Sunday 23 May
Amended late night / early morning trains via Seven Sisters from Monday 17 to Friday 21 May
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Sunday 16 May
Buses replace trains between Norwich and Sheringham / Great Yarmouth / Lowestoft on Sunday 16 May
Buses replace trains between Ipswich and Norwich on Saturday 15 and Sunday 16 May
Amended service between Peterborough and Ely / Bury St Edmunds / Norwich on Sunday 20 June
Buses replace trains between Peterborough and Ely / Norwich on Saturday 12 and Sunday 13 June
Buses replace trains between Peterborough and Norwich on Saturday 29 and Sunday 30 May
Amended service between Peterborough / Cambridge and Norwich on Saturday 22 and Sunday 23 May
Amended 23:30 London Liverpool Street to Norwich service from Monday 10 to Wednesday 12 May
Amended 23:28 London Liverpool Street to Cambridge service from Monday 10 to Thursday 13 May
Buses replace trains to / from Stansted Airport on Sunday 9 May
Amended service between London Liverpool Street and Chelmsford on Saturday 8 and Sunday 9 May
No trains via Lea Bridge on Saturday 8 and Sunday 9 May
Amended late night service via Tottenham Hale from Tuesday 4 to Friday 7 May
No trains via Lea Bridge from Saturday 1 to Monday 3 May
Buses replace trains between Ely and Bury St Edmunds on Sunday 2 May
Amended services between Cheshunt and Hackney Downs / Stratford from Saturday 24 to Monday 26 April
Amended services between London Liverpool Street and Shenfield on Sunday 25 April
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 24 and Sunday 25 April
Buses replace trains between Norwich and Sheringham on Saturday 24 and Sunday 25 April
Buses replace trains between Ely / Wymondham and Norwich on Sunday 16 May
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Tuesday 20 to Thursday 22 April
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Saturday 17 and Sunday 18 April
Buses replace trains between Stansted Airport and Cambridge on Saturday 17 and Sunday 18 April
Amended service to / from London Liverpool Street on Saturday 17 and Sunday 18 April
Reduced service to / from London Liverpool Street on Saturday 10 and Sunday 11 April
Amended overnight service through Seven Sisters from Monday 5 to Friday 9 April
Buses replace trains between Peterborough and Ely on Sunday 9 May
Amended service between London Liverpool Street and Chelmsford from Saturday 1 to Monday 3 May