Support & information
- Customer services
- Primary Phone
- 03453227021
- Textphone number
- 1800103453227021 (For customers with hearing impairments)
- Address
-
PO Box 10422
Unit 16 Coalfield Way
ASHBY DE LA ZOUCH
Leicestershire
LE65 9EL - Web address
- Southeastern - Customer Services
- Note
-
Opening hours
Monday to Sunday 24 hours a day
- Lost Property
- Phone
- 03453227021
- Address
-
-
-
-
- - Note
-
Opening hours
Monday to Sunday 24 hours a day
- Assisted Travel
- Phone
- 0800 783 4524
- 03453227021
- Textphone number
- 1800108007834524 (For customers with hearing impairments)
- Address
-
Customer Services
PO Box 10422
LE65 9EL - Note
-
Opening hours
Monday to Sunday 24 hours a day
Ticketing & Fares
- Telesales
-
- Phone
- -
- Address
-
- Web address
- Southeastern Tickets
- Group Travel
- Phone
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended late night / early morning Southeastern services from Monday 17 to Friday 21 October
- Buses replace trains between Tonbridge and Ashford International / Maidstone West on Sunday 16 October
- Buses replace trains between Rochester and Rainham on Saturday 15 and Sunday 16 October
- No services to / from Lewisham on Saturday 15 and Sunday 16 October
- Amended late night / early morning Southeastern services from Monday 10 to Friday 14 October
- No services to / from London Charing Cross / Waterloo East / London Cannon Street on Sunday 9 October
- Buses replace trains between Rochester and Rainham on Saturday 8 and Sunday 9 October
- Buses replace trains between Ashford International and Dover Priory on Saturday 8 and Sunday 9 October
- Amended late night / early morning Southeastern services from Monday 3 to Friday 7 October
- Buses replace trains between Borough Green & Wrotham and Ashford International on Sunday 2 October
- No trains via Faversham on Sunday 2 October
- Alterations to late night Southeastern services between Monday 26 and Friday 30 September
- No trains via Lewisham after 23:05 until the end of service between Monday 26 and Thursday 29 September
- No trains via Dover Priory on Sunday 25 September
- No trains via Tonbridge on Sunday 25 September
- No trains via Dartford on Sunday 25 September
- Alterations to late night Southeastern services between Monday 19 and Friday 23 September
- No Southeastern services to / from London Cannon Street on Sunday 18 September
- Buses replace trains between Dover Priory and Ramsgate on Sunday 18 September
- Buses replace trains between Tunbridge Wells and Battle on Sunday 18 September
- Buses replace trains between Bromley South and Strood / Borough Green & Wrotham on Sunday 18 September
- Buses replace trains between Swanley and Strood on Saturday 17 September
- Amended late night / early morning Southeastern services between Monday 12 and Friday 16 September
- Buses replace trains between Greenwich / New Cross and Lewisham on Sunday 11 September
- Buses replace trains between Canterbury West / Deal and Ramsgate on Sunday 11 September
- Buses replace trains between Swanley and Strood on Saturday 10 and Sunday 11 September
- No trains to / from London Charing Cross on Saturday 3 and Sunday 4 September
- Amended late night / early morning Southeastern services from Monday 5 to Friday 9 September
- Amended 23:25 London Victoria to Canterbury West service on Saturday 3 September
- Alterations to some late night Southeastern services from Tuesday 30 August to Friday 2 September
- No services to / from London Charing Cross or London Cannon Street on Saturday 27 and Sunday 28 August, and to / from London Charing Cross on Monday 29 August
- Amended late night / early morning Southeastern service from Monday 22 to Friday 26 August
- No trains to / from London Charing Cross on Saturday 20 and Sunday 21 August
- Amended late night / early morning Southeastern services from Monday 15 to Friday 19 August
- No late night / early morning services via Lewisham from Monday 15 to Friday 19 August
- Buses replace early morning trains between Ramsgate and Faversham on Sunday 14 August
- No Southeastern services at London Charing Cross / London Cannon Street / London Waterloo East on Saturday 13 and Sunday 14 August
- Amendments to some late night Southeastern trains