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West Midlands Railway (WM)

Web Address: http://www.westmidlandsrailway.co.uk(external link, opens in a new tab)

Customer Support

Opening Hours:

Available

Phone Number: 03333110039

Web Address: https://www.westmidlandsrailway.co.uk/contact-us(external link, opens in a new tab)

Tickets and Information

Opening Hours:

Available

Phone Number: 03333110039

Web Address: https://www.westmidlandsrailway.co.uk/tickets-discounts/ticket-types(external link, opens in a new tab)

Accessible Travel

Opening Hours:

Available

Phone Number: 08000248998

Web Address: https://www.westmidlandsrailway.co.uk/travel-information/accessible-travel(external link, opens in a new tab)

Lost Property

Opening Hours:

Available

Phone Number: 03333110039

Web Address: https://www.westmidlandsrailway.co.uk/contact-us/lost-property(external link, opens in a new tab)

Opening Hours

Available

134 Edmund Street, Birmingham, B3 2ES

Web Address

Phone Number

Postal Address

  • FREEPOST
  • WEST MIDLANDS RAILWAY
  • CUSTOMER RELATIONS

Notes

Opening times:

Monday - Friday: 07:00 - 19:00

Saturday - Sunday: 08:00 - 16:00

Seat Reservations

Unavailable

We don't offer seat reservations on any of our train services.

Telesales

Opening Hours

Available

134 Edmund Street, Birmingham, B3 2ES

Web Address
Phone Number
Text Relay Number

18001 0333 311 0039

Postal Address
  • West Midlands Railway Group Travel
  • PO Box 23972
  • Edinburgh
  • EH3 5DA
Notes

Opening hours - 08:00-22:00 Monday to Sunday

Business Travel

Opening Hours

Available

134 Edmund Street, Birmingham, B3 2ES

Web Address
Phone Number

Group Travel

Opening Hours

Available

Web Address
Phone Number

Buying tickets on the train

Notes

Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.

Ticketless Travel Policy

Web Address

Opening Hours

Available

134 Edmund Street, Birmingham, B3 2ES

Web Address

Phone Number

Text Relay Number

1800108000248998

Opening Hours

Available

134 Edmund Street, Birmingham, B3 2ES

Web Address

Phone Number

Web Address

Phone Number

Postal Address

  • 134 Edmund Street
  • Birmingham
  • West Midlands
  • B3 2ES

Managing Director

Ian McConnell