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Last updated:Today at 22:26
Train companies affected:London Overground

Caledonian Sleeper (CS)

Customer Support

Opening Hours:
  • Monday to Friday: 09:00 - 17:30
  • Saturday: 08:30 - 15:30
  • Sunday: 12:00 - 20:30

Phone Number: 03300600500

Web Address: https://www.sleeper.scot/help-support/contact-us/

Tickets and Information

Opening Hours:
  • Monday to Friday: 09:00 - 17:30
  • Saturday: 08:30 - 15:30
  • Sunday: 12:00 - 20:30

Phone Number: 03300600500

Web Address: https://www.sleeper.scot/help-support/contact-us/

Accessible Travel

Opening Hours:
  • Monday to Sunday & Public Holidays: 00:00 - 23:59

Phone Number: 0800 904 7267

Web Address: https://www.sleeper.scot/help-support/before-your-trip/#4

Lost Property

Opening Hours:

Available

Phone Number: 03300600500

Web Address: https://www.sleeper.scot/help-support/after-your-trip/#2

Opening Hours

  • Monday to Friday: 09:00 - 17:30
  • Saturday: 08:30 - 15:30
  • Sunday: 12:00 - 20:30

Phone Number

Postal Address

  • Guest Service Centre
  • 1 Union Street
  • Inverness
  • IV1 1PP

Seat Reservations

Available

Seat and room reservations are required for travelling on all Caledonian Sleeper services.

Telesales

Opening Hours
  • Monday to Friday: 09:00 - 17:30
  • Saturday: 08:30 - 15:30
  • Sunday: 12:00 - 20:30
Phone Number
Postal Address
  • Guest Service Centre
  • 1 Union Street
  • Inverness
  • IV1 1PP

Business Travel

Opening Hours
  • Monday to Friday: 09:00 - 17:30
  • Saturday: 08:30 - 15:30
  • Sunday: 12:00 - 20:30
Phone Number
Postal Address
  • Guest Service Centre
  • 1 Union Street
  • Inverness
  • IV1 1PP

Group Travel

Opening Hours
  • Monday to Friday: 09:00 - 17:30
  • Saturday: 08:30 - 15:30
  • Sunday: 12:00 - 20:30
Phone Number
Postal Address
  • Guest Service Centre
  • 1 Union Street
  • Inverness
  • IV1 1PP

Opening Hours

  • Monday to Sunday & Public Holidays: 00:00 - 23:59

To ensure your assistance booking is logged and guaranteed please request your assistance 2 hours before the train is to due to leave its originating service station.

Phone Number

Notes

To ensure your assistance booking is logged and guaranteed please request your assistance 2 hours before the train is to due to leave its originating service station.

Email Address

Phone Number

Postal Address

  • 1 Union Street
  • Inverness
  • IV1 1PP

Managing Director

Graham Kelly