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Chiltern Railways (CH)

http://www.chilternrailways.co.uk(external link, opens in a new tab)

Customer Support

  • Monday to Sunday & Public Holidays: 08:00 - 20:00

03456005165

[email protected]

https://www.chilternrailways.co.uk/customer-service(external link, opens in a new tab)

Tickets and Information

  • Monday to Sunday & Public Holidays: 07:00 - 20:00

03456 005 165

Accessible Travel

  • Monday to Sunday & Public Holidays: 00:00 - 23:59

03456 005 165

https://www.chilternrailways.co.uk/before-you-travel/Assisted-Travel-Information(external link, opens in a new tab)

Lost Property

  • Monday to Friday: 12:00 - 20:00

03456005165

[email protected]

https://www.chilternrailways.co.uk/lost-property-online-form(external link, opens in a new tab)

Download network map

PNG (108k)

(external link, opens in a new tab)

Opening Hours

  • Monday to Sunday & Public Holidays: 08:00 - 20:00

-

Email Address

[email protected]

Web Address

https://www.chilternrailways.co.uk/customer-service(external link, opens in a new tab)

Phone Number

03456005165

Text Relay Number

1800103456005165

Postal Address

  • Chiltern Railways
  • Banbury ICC
  • Merton Street
  • BANBURY
  • Oxfordshire
  • OX16 4RN

Notes

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Seat Reservations

No

Telesales

Opening Hours
  • Monday to Sunday & Public Holidays: 07:00 - 20:00
Phone Number

03456 005 165

Business Travel

Opening Hours
  • Monday to Friday: 09:30 - 16:30
  • Saturday to Sunday & Public Holidays: No
Email Address

[email protected]

Web Address

https://www.chilternrailways.co.uk/business-travel(external link, opens in a new tab)

Phone Number

020 3856 2300

Postal Address
  • Chiltern Railways
  • Business Travel Service
  • Bicester North Station
  • Chiltern Approach, Buckingham Road
  • BICESTER
  • OX26 6EF
Notes

Business travel account services

  • With one phone call, fax or email, you can book all your tickets, reserve seats and get journey planning advice for the entire National Rail network.

  • Complete itemised journey itinerary with onward connection information and any restrictions that apply.

  • Advice on Standard and 1st Class travel.

  • Immediate confirmation.

  • Seat, sleeper and dining car reservations where available.

  • London Underground Travelcards.

  • Order season tickets for your employees by phone or fax.

  • Tickets sent to you by First Class post, or collect them from our Business Travel Centre at Bicester North Station.

  • All for free, not a penny extra.

Group Travel

Opening Hours
  • Monday to Friday: 09:30 - 16:30
  • Saturday to Sunday & Public Holidays: No
Email Address

[email protected]

Web Address

https://www.chilternrailways.co.uk/group-travel(external link, opens in a new tab)

Phone Number

020 3856 2300

Postal Address
  • Group Travel Service
  • Bicester North Station
  • Chiltern Approach
  • Buckingham Road
  • BICESTER
  • OX26 6EF

Buying tickets on the train

Notes

Tickets are not available for purchase on board trains.

Ticketless Travel Policy

Web Address

https://www.chilternrailways.co.uk/customer-service/penalty-fares(external link, opens in a new tab)

Opening Hours

  • Monday to Sunday & Public Holidays: 00:00 - 23:59

Web Address

https://www.chilternrailways.co.uk/before-you-travel/Assisted-Travel-Information(external link, opens in a new tab)

Phone Number

03456 005 165

Alternative Phone Number(s)

0800 022 3720

Text Relay Number

18001 03456 005 165

Notes

Option 3 then Option 3

Opening Hours

  • Monday to Friday: 12:00 - 20:00

Email Address

[email protected]

Web Address

https://www.chilternrailways.co.uk/lost-property-online-form(external link, opens in a new tab)

Phone Number

03456005165

Email Address

[email protected]

Web Address

https://www.chilternrailways.co.uk/contact-us-hub(external link, opens in a new tab)

Phone Number

03456005165

Text Relay Number

1800103456005165

Postal Address

  • Chiltern Railways
  • 3rd Floor Sunley House
  • Oxford Road
  • AYLESBURY
  • Buckinghamshire
  • HP19 8EZ

Managing Director

Richard Allan