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Last updated:Today at 07:12
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 07:10
Train companies affected:Avanti West Coast, Northern, TransPennine Express

Grand Central (GC)

Web Address: http://www.grandcentralrail.com

Customer Support

Opening Hours:
  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Phone Number: 03456034852

Email Address: [email protected]

Tickets and Information

Opening Hours:
  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Phone Number: 03456034852

Email Address: [email protected]

Accessible Travel

Opening Hours:
  • Monday to Sunday & Public Holidays: 00:00 - 23:59

Phone Number: 0800 022 3720

Web Address: https://passengerassistance.com/

Lost Property

Opening Hours:
  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Phone Number: 03456034852

Email Address: [email protected]

Opening Hours

  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Email Address

Phone Number

Postal Address

  • Grand Central Railway Company Ltd
  • Customer Relations Manager
  • Ground Floor, Wakefield Kirkgate
  • Monk Street
  • Wakefield
  • WF1 4EL

Notes

Tickets and information:

Opening Hours:

  • Monday to Sunday: 07:00 - 22:00

Excluding 1 January, and 25 and 26 December

Seat Reservations

Available

Telesales

Opening Hours
  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Email Address
Phone Number
Postal Address
  • Grand Central Railway Company Ltd
  • Customer Relations Manager
  • Ground Floor, Wakefield Kirkgate
  • Monk Street
  • Wakefield
  • WF1 4EL
Notes

Tickets and information:

Opening Hours:

  • Monday to Sunday: 07:00 - 22:00

Excluding 1 January, and 25 and 26 December

Business Travel

Opening Hours
  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Email Address
Phone Number
Postal Address
  • Grand Central Railway Company Ltd
  • Customer Relations Manager
  • Ground Floor, Wakefield Kirkgate
  • Monk Street
  • Wakefield
  • WF1 4EL
Notes

Tickets and information:

Opening Hours:

  • Monday to Sunday: 07:00 - 22:00

Excluding 1 January, and 25 and 26 December

Group Travel

Opening Hours
  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Email Address
Phone Number
Postal Address
  • Grand Central Railway Company Ltd
  • Customer Relations Manager
  • Ground Floor, Wakefield Kirkgate
  • Monk Street
  • Wakefield
  • WF1 4EL
Notes

Tickets and information:

Opening Hours:

  • Monday to Sunday: 07:00 - 22:00

Excluding 1 January, and 25 and 26 December

Opening Hours

  • Monday to Sunday & Public Holidays: 00:00 - 23:59

Assistance can be booked for Grand Central services via Passenger Assistance at https://passengerassistance.com/

Web Address

Phone Number

Notes

  • Text: 60083

  • Textphone/minicom: 0345 60 50 600

For text and textphone we will send an instant message with the number you need to dial from your textphone unit. 



Opening Hours

  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Email Address

Phone Number

Postal Address

  • Grand Central Railway Company Ltd
  • Customer Relations Manager
  • Ground Floor, Wakefield Kirkgate
  • Monk Street
  • Wakefield
  • WF1 4EL

Notes

Tickets and information:

Opening Hours:

  • Monday to Sunday: 07:00 - 22:00

Excluding 1 January, and 25 and 26 December

Email Address

Web Address

Phone Number

Postal Address

  • Grand Central Railway Company Ltd
  • Suite 2A
  • 20 George Hudson Street
  • York
  • YO1 6WR

Managing Director

Chris Brandon