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Merseyrail (ME)

https://www.merseyrail.org/(external link, opens in a new tab)

Customer Support

  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: No

0151 555 1111

[email protected]

https://www.merseyrail.org/help-support/contact-us/(external link, opens in a new tab)

Tickets and Information

  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: No

0151 555 1111

[email protected]

https://www.merseyrail.org/help-support/contact-us/(external link, opens in a new tab)

Accessible Travel

  • Monday to Friday: 07:00 - 19:00

0800 0277 347

https://www.merseyrail.org/journey-planning/travel-information/assisted-travel/(external link, opens in a new tab)

Lost Property

  • Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

0151 955 2368

https://www.merseyrail.org/help-support/lost-property/(external link, opens in a new tab)

Opening Hours

  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: No

-

Email Address

[email protected]

Web Address

https://www.merseyrail.org/help-support/contact-us/(external link, opens in a new tab)

Phone Number

0151 555 1111

Postal Address

  • 9th Floor Rail House
  • Lord Nelson Street
  • Liverpool
  • L1 1JF

Seat Reservations

No

Telesales

Opening Hours
  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: No

-

Email Address

[email protected]

Web Address

https://www.merseyrail.org/help-support/contact-us/(external link, opens in a new tab)

Phone Number

0151 555 1111

Postal Address
  • 9th Floor Rail House
  • Lord Nelson Street
  • Liverpool
  • L1 1JF

Business Travel

Opening Hours
  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: No

-

Email Address

[email protected]

Web Address

https://www.merseyrail.org/help-support/contact-us/(external link, opens in a new tab)

Phone Number

0151 555 1111

Postal Address
  • 9th Floor Rail House
  • Lord Nelson Street
  • Liverpool
  • L1 1JF

Group Travel

Opening Hours
  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: No

-

Email Address

[email protected]

Web Address

https://www.merseyrail.org/help-support/contact-us/(external link, opens in a new tab)

Phone Number

0151 555 1111

Postal Address
  • 9th Floor Rail House
  • Lord Nelson Street
  • Liverpool
  • L1 1JF

Ticketless Travel Policy

Web Address

https://www.merseyrail.org/about-us/understanding-revenue-protection/(external link, opens in a new tab)

Opening Hours

  • Monday to Friday: 07:00 - 19:00

Web Address

https://www.merseyrail.org/journey-planning/travel-information/assisted-travel/(external link, opens in a new tab)

Phone Number

0800 0277 347

Alternative Phone Number(s)

0151 555 1111

Notes

Please note the number above is only available between 7am and 7pm Monday to Friday, if you need to book outside of these times please call 0151 702 2704

Opening Hours

  • Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

Web Address

https://www.merseyrail.org/help-support/lost-property/(external link, opens in a new tab)

Phone Number

0151 955 2368

Email Address

[email protected]

Web Address

https://www.merseyrail.org/help-support/contact-us/(external link, opens in a new tab)

Phone Number

0151 555 1111

Postal Address

  • 9th Floor Rail House
  • Lord Nelson Street
  • Liverpool
  • L1 1JF

Managing Director

Andy Heath