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Catch-Ups

Making time for proper catch-ups – On the train you can 

We’ve all said it: “Let’s have a proper catch-up soon.”

But life has a habit of getting in the way. In fact, 7 in 10* Britons admit they’ve promised to catch up with someone, only for weeks, months or even years to pass by without making it happen. 

Even when we do get together, it’s not always easy to connect. Nearly half of people struggle to talk honestly about how they’re feeling with loved ones, while 40% leave catch-ups feeling no more connected than before*. 

That’s where the train journey comes in. 

Travelling by train gives you something that’s hard to come by – uninterrupted time together. Time to put distractions aside, move beyond small talk and enjoy a proper catch-up. 

To celebrate the power of reconnecting, we’ve reunited former EastEnders favourites Natalie Cassidy and Jack Ryder for the first time in more than 20 years. Their journey together was a reminder of just how much can happen when you make time to talk. Check out their conversation below. 

We’ve also created a set of Catch-up Questions in collaboration with a relationship psychologist – conversation starters designed to spark more meaningful conversations and help friends and family reconnect on your next journey. Try out the questions, plus check out our top tips for making the most out of your next catch up below.  

Because some of the best conversations happen when there’s finally time to have them – On the train you can. 

WATCH: Natalie Cassidy and Jack Ryder have a proper catch-up

It’s been more than 20 years since Jack and I saw each other, so sitting down together again felt really special. A train journey gave us time to properly talk. It was a reminder of how important it is to make time for the people who matter most
Natalie Cassidy, actress and podcaster

Proper Catch-Up Questions 

Whether you’re heading off on an adventure with a friend, or you’re journeying home with family, a train journey is the perfect opportunity for a proper catch-up  

Our Catch-Up Questions, developed with relationship psychologist, Dr Madeleine Mason Roantree, are designed to help conversations go beyond day-to-day updates and small talk. From reflecting on memorable moments to sharing hopes for the future, they can encourage more meaningful conversations and deeper connections.  So, next time you’re travelling together, make the most of your uninterrupted time on the train and try a few of the questions below. 

Easy Starters  

1. What’s a small thing you’ve started doing lately that instantly improves your day? 

2. What’s changed most in your life since we last caught up? 

3. What’s something you’ve recently discovered? 

4. What’s a good piece of advice you’ve recently received? 

5. What song reflects your current mood? 

 

Deeper Connections 

6. What is something you’re still figuring out about yourself?

7. What is something about your life now that would surprise your younger self or others?

8. What’s an experience that changed your outlook on life?

9. What’s a goal you’re working towards, and what’s the next step?

10. What do you hope people feel when they’re around you? 

Setting aside dedicated, distraction-free time together makes it much easier to have meaningful conversations, and doing so can have a positive impact on our overall wellbeing
Dr Madeleine Mason Roantree, relationship psychologist

Dr Madeleine’s top 10 tips for turning your train journey into a proper catch-up

1. Focus on your travel partner’s answer 

All too often, we may ask questions but we’re waiting for our turn to speak instead of really listening to the other persons answer, or what’s being said. 

2. Ask a follow-up question 

Give your travel partner extra time and space to speak, and allow them to elaborate on their answer; this enhances their experience of feeling heard. Use words like when, what, why, and how to help them expand on their answers and share more about themselves. You never know what you might find out when people are given the space to expand on their thoughts. 

3. Don’t interrupt with your own opinions or thoughts 

Wait until your travel partner has finished speaking. This is about them, so patience is key (you’ll get your turn to respond!) 

4. Allow for silences 

It may feel awkward, but try not to skip them. Silence can signal a quiet moment before something important is said. 

5. Look, nod, smile, and make small gestures or sounds while they speak 

These signals show that you’re paying attention to what they’re saying, and can provide reassurance to your travel partner, that it is OK to open up. 

6. Dare to be vulnerable 

Go beyond surface level small talk in your answers. Allowing for some vulnerability can really help open up a feeling of connection, for example, sharing how you feel about something. Just don’t overshare; keep it to an appropriate amount. 

7. Don’t assume you know what the other person is thinking 

We can’t be certain about what people think, because situations change, minds change, and so do memories. Keep a curious and open-mind, and you are likely to be surprised! 

8. Remember a deep and meaningful conversation can happen in under 20 minutes 

Don’t be held back by the idea that a heart to heart has to take a long time – a short train journey will do. If you focus on the connection and really listening to what’s being said, you will both benefit from the conversation. 

9. Acknowledge your travel partner’s answer with a brief comment 

Once someone has answered, add a short response to show you’ve heard them, for example, “That sounds like an amazing journey. Thank you for sharing.” 

10. Put your screen away or on silent 

This helps you both avoid being disturbed or distracted during the conversation. Enjoy the quality time.  

Offers are correct at time of publication but subject to change.

Natalie Cassidy/Jack Ryder images credit: © PinPep 2026

* Research was conducted by OnePoll, among a nationally representative sample of 2,000 adults in Great Britain. The data was collected between 26/8/2026 and 3/9/2026.