Disruption between Alfreton and Chesterfield expected until 16:00 

Route(s) affected

East Midlands Railway between Norwich and Liverpool Lime Street

Northern between Nottingham and Leeds

Description

All lines have now reopened following an earlier points failure between Alfreton and Chesterfield. Trains running between these stations may continue to be delayed by up to 50 minutes or revised.

Disruption is expected until 16:00.

East Midlands Railway customer advice:

East Midlands Railway have a shuttle bus service running between Nottingham and Chesterfield stations, please check the customer information screens or speaks to staff.

Northern customer advice:

How does this affect my journey?

Train services are unable to run between Nottingham and Chesterfield in both directions.

What should I do?

You can travel on the next Northern service to your destination, where available.

You can also travel on East Midlands Railway services at no extra cost between Nottingham and Chesterfield via Derby, and between Chesterfield and Sheffield in both directions.

You can also travel on CrossCountry services at no extra cost between Nottingham and Chesterfield via Derby, and between Chesterfield and Sheffield in both directions.

You can also travel on East Midlands Railway road replacement services at no extra cost between Nottingham and Chesterfield.

Please note that other train operators may also be affected by disruption – please check your whole journey before travelling.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

Replacement transport:

Road transport has been confirmed to run as follows:

• At 14:00 from Sheffield to Nottingham calling at all stations, operated by Ross Travel

• At 15:30 from Chesterfield to Nottingham calling at all stations, operated by Solomon Travel

• At 16:00 from Nottingham to Chesterfield calling at all stations, operated by RSZ Travel

Please check station information posters for the location of the bus pick up points and be advised that bicycles, e-bikes and dogs (except for service dogs) are not permitted on replacement road transport.

Journey times may be extended by up to 60 minutes whilst travelling by road transport.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.