Lines reopened: disruption between Bentley (Hampshire) and Alton expected until 20:00 

Route(s) affected

Between London Waterloo and Alton, and also between Guilford and Farnham

Description

Lines have reopened following disruption caused by a tree on the track between Bentley (Hampshire) and Alton.

As services recover, trains between these stations may still be cancelled or revised.

This is expected until 20:00.

Customer advice:

Long distance and mainline services:

Trains running between London Waterloo and Alton may still be revised.

How do I get to my destination?

Please allow extra time (approximately 20 minutes) for your journey if you are travelling in the affected area.

You can still use alternative route listed below.

Your ticket can be used, at no extra cost, on the following services:

• Stagecoach South 65 between Alton / Bentley / Farnham / Guildford

South Western Railway have arranged replacement buses to run on the following routes:

• Farnham to Alton expected at 18:30

Additional information:

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.