Lines reopened: disruption between Ascot and Aldershot until approximately 11:00 

Route(s) affected

Between London Waterloo / Woking and Alton, and also between Ascot and Aldershot

Description

All lines have reopened following a fault with the signalling system between Frimley and Ash Vale. Trains running between Ascot and Alderhsot may still be cancelled or revised.

Disruption is expected until 11:00.

Customer advice:

The fault has since been rectified and all lines have now reopened, however disruption will continue until approximately 11:00.

As a result, services between Ascot and Aldershot will be suspended in both directions until further notice.

Your ticket can be used, at no extra cost, on the following

• Great Western Railway between Guildford and Woking / Reading in both directions

• Newbury & District 730 and 731 between Basingstoke - Frimley - Camberley - Bagshot - Heathrow T5 (for Piccadilly Line connection into London)

• Thames Valley Buses 194 between Bracknell - Camberley - Frimley - Farnborough Main

Stagecoach South bus routes:

• 1 between Aldershot - North Camp - Farnborough - Frimley - Camberley

• 2 between Camberley - Frimley - Farnborough

• 3 between Aldershot - Ash Vale - Frimley - Camberley

• 34 and 35 between Camberley - Bagshot - Woking - Guildford

White bus routes:

• 11 between Farnborough Main - Frimley Green - Camberley

• 500 between Staines - Egham - Virginia Water - Sunningdale - Bagshot - Camberley - Frimley

To help you complete your journey; South Western Railway have arranged replacement buses to run between Ascot and Aldershot. These should be in place from 08:45, but buses are not running to a set timetable.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.