Disruption between Ascot and Ash Vale expected until 19:00 

Route(s) affected

Between London Waterloo / Ascot and Aldershot

Description

A fault on a train at Bagshot means that all lines between Ascot and Ash Vale are blocked. Trains running through Bagshot may be cancelled, delayed by up to 25 minutes or revised as a result.

Disruption is expected until 19:00.

Customer advice:

The train crew are in contact with the fleet maintenance team who are investigating and working towards fixing the fault.

As a result of this, Ascot to Aldershot services are suspended in both directions.

A replacement bus service will run from Aldershot to Ascot, calling at all stations to Ascot, at approximately 17:00.

A replacement bus service will also run from Ascot to Aldershot, calling at all stations to Aldershot, at approximately 17:30.

Please note, the above buses are not running to a set timetable.

To further assist you with your journey, you can use your ticket at no extra cost on the following services:

Rail services:

• Great Western Railway services between Redhill, Guildford and Reading via North Camp and Farnborough North

Bus services:

• Newbury & District 730 and 731 between Basingstoke - Frimley - Camberley – Bagshot

• Stagecoach South service:

  • 1 between Aldershot - North Camp - Farnborough - Frimley - Camberley

  • 2 between Camberley - Frimley - Farnborough

  • 3 between Aldershot - Ash Vale - Frimley - Camberley

  • 34 and 35 between Camberley - Bagshot - Woking - Guildford

• Thames Valley Bus service 194 between Bracknell - Camberley - Frimley - Farnborough Main

• White Bus service:

  • 11 between Farnborough Main - Frimley Crosss - Camberley

  • X94 between Ascot - Martins Heron - Bracknell - Camberley - Frimley

  • 500 between Staines - Egham - Virginia Water - Sunningdale - Bagshot - Camberley - Frimley

Additional information:

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.