No trains between Ascot and Aldershot until approximately 13:00 

Route(s) affected

Between Ascot and Aldershot

Description

There are a number of trees on the line between Ascot and Bagshot.

To allow teams to access the railway, power to the track has had to be switched off. As a result of this, services between Ascot and Aldershot are currently unable to operate and have been suspended.

This is expected until 13:00.

Customer advice:

Response teams are making arrangements to remove the trees. For safety reasons, the power to the track will need to be switched off to enable the teams to remove the obstruction. It isn't currently known when the lines are expected to reopen.

As a result, Ascot to Aldershot services will be suspended in both directions until further notice.

You can use your ticket, at no extra cost, on the following services:

• Stagecoach South bus routes as follows:

  • 1 between Aldershot - North Camp - Farnborough - Frimley - Camberley

  • 2 between Camberley - Frimley - Farnborough

  • 3 between Aldershot - Ash Vale - Frimley - Camberley

  • 34 and 35 between Camberley - Bagshot - Woking - Guildford

• Thames Valley bus route 194 between Bracknell - Camberley - Frimley - Farnborough Main

• White Bus routes as follows:

  • 11 between Farnborough Main - Frimley Green - Camberley

  • X94 between Ascot - Martins Heron - Bracknell - Camberley - Frimley

  • 500 between Staines - Egham - Virginia Water - Sunningdale - Bagshot - Camberley - Frimley

• Newbury & District routes 730 and 731 between Basingstoke - Frimley - Camberley – Bagshot

To help you complete your journey, South Western Railway have arranged replacement buses to run between Ascot and Aldershot (calling at Bagshot, Camberley, Frimley, Ash Vale, and Aldershot) in both directions. These should be in place from 10:20 (Ascot - Aldershot) and 10:45 (Aldershot - Ascot). These buses are not running to a set timetable.

Further information:

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.