Disruption between East Croydon / West Croydon and London Victoria expected until the end of the day 

Route(s) affected

Gatwick Express between Brighton and London Victoria

Southern between Dorking / Epsom Downs / Sutton (Surrey) / London Bridge and London Victoria, between East Croydon and Watford Junction and also between Norwood Junction and Balham

Description

The emergency services dealing with an incident between Streatham Common and Balham. Whilst they do their work, all lines are closed.

Trains running between East Croydon / West Croydon and London Victoria may be delayed until lines reopen, cancelled or revised.

Gatwick Express trains are suspended.

Disruption is expected until the end of the day.

Customer advice:

Services are unable to run in either direction between London Victoria and East Croydon / West Croydon until further notice.

Southern services will be amended to terminate elsewhere, for instance East Croydon or London Bridge, or will be diverted via an alternative route.

Gatwick Express services between Brighton and Gatwick Airport / London Victoria, will be suspended until further notice.

Journeys will take at least 30-60 minutes longer than usual so please check before you travel and allow plenty of extra time.

If you are looking to travel to / from London Victoria, It is strongly advised to travelling to / from London Bridge or London Blackfriars instead.

Tickets will be accepted at no extra cost on the following:

• Southern and Thameslink on any reasonable route including to / from London Blackfriars and London Bridge

• Southeastern between Hastings and Tonbridge / London Bridge

• London Underground between London Terminals

• London Buses between East Croydon / West Croydon and London Victoria

• London Trams between East Croydon, West Croydon and Mitcham Junction

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can use the Southern app to find up-to-date information.

Can you tell me more about the incident?

The emergency services are dealing with an incident between Streatham Common and London Victoria this evening, and all lines through the area are currently blocked as a result.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.