Major disruption between Barnes and Brentford / Richmond expected until 22:00 

Route(s) affected

Between London Waterloo and Hounslow / Shepperton / Twickenham / Strawberry Hill / Weybridge / Aldershot / Windsor & Eton Riverside / Reading

Description

A broken down freight train between Barnes and Barnes Bridge means that some lines towards Hounslow and Richmond are blocked. As a result, trains running between Barnes and Brentford / Richmond may be delayed up to 20 minutes, cancelled or diverted.

Major disruption is expected until 22:00.

A visual disruption map video is now available.

Customer advice:

The train crew are in contact with South Western Railways fleet maintenance team who are investigating and working towards fixing the fault.

Until further notice the following alterations will be necessary.

• Windsor & Eton Riverside to London Waterloo will be diverted from Feltham via Hounslow to Putney

• Reading to London Waterloo services will be diverted from Feltham via Hounslow to Clapham Junction

• London Waterloo to London Waterloo service via Strawberry Hill will be diverted to finish at Hampton Court

• London Waterloo to Weybridge via Staines services will be diverted between Barnes and Feltham.

Your ticket can be used, at no extra cost, on the following services:

Rail services:

• London Underground:

  • District line services between East Putney / Richmond and Embankment

  • Piccadilly line services between Hounslow West and Leicester Square

For both services above, you can change for the Northern line for services to London Waterloo in both directions.

Bus services:

• London Buses between Putney, Barnes, Barnes Bridge, Brentford, Syon Lane, Isleworth, Hounslow, Mortlake, North Sheen, Richmond, St Margarets Twickenham, Whitton and Feltham

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.