Disruption at Bath Spa expected until 13:00 

Route(s) affected

Between London Paddington / Oxford / Salisbury / Frome and Bristol Temple Meads, between London Paddington and Weston-super-Mare, between Portsmouth Harbour and Cardiff Central, and also between Weymouth / Westbury and Gloucester

Description

There is a fault with the signalling system at Bath Spa, meaning that trains have to run at reduced speed on some lines at this station.

As a result, trains may cancelled, delayed by up to 20 minutes, revised or diverted.

This is expected 13:00.

Customer advice:

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

If you wish to use local buses as an alternative means of transport and the local bus is not accepting tickets, please purchase a ticket on the bus, keep it and send it, together with your train ticket, to the Great Western Railway team to claim for a refund.

If you require help or further information, please speak with staff at the station or on the train, or use the help points on the platforms, where available.

You may wish to consider postponing your journey until service returns to normal.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.