Major disruption to between Portsmouth Harbour and Havant / Fareham expected until the end of the day 

Route(s) affected

Great Western Railway services between Portsmouth Harbour and Cardiff Central, and also between Portsmouth & Southsea and Bristol Parkway

South Western Railway services between Portsmouth Harbour and Southampton Central / Eastleigh / Guildford / London Waterloo, and also between Portsmouth & Southsea and Southampton Central / London Waterloo

Southern services between Portsmouth Harbour and Littlehampton / Brighton / Horsham / London Victoria, and also between Portsmouth & Southsea and Bognor Regis / Littlehampton / Brighton / Horsham / London Victoria

Description

A points failure in the Bedhampton area means that all lines are disrupted. As a result, trains running between Portsmouth Harbour and Havant / Fareham may be cancelled, delayed by up to 60 minutes or revised.

Major disruption is expected until the end of the day.

Engineers are on their way to site.

Great Western Railway customer advice:

You can use your ticket at no extra cost on the following bus services and routes:

• First Bus routes:

  • 1 between Portsmouth (Hard Interchange Stop F) and Fratton (Fratton Bridge), calling at Portsmouth (Guildhall Stop B)

  • 2 between Portsmouth Harbour (Hard Interchange) and Cosham (Interchange), calling at Portsmouth & Southsea (Guildhall)

  • 3 between Portsmouth (Hard Interchange Stop E) and Fareham (Bus Station Stop B), calling at Portsmouth (Guildhall) and Cosham (Health Centre)

  • 13 between Portsmouth (Guildhall) and Fratton (Fratton Bridge)

  • X4 between Portsmouth (Hard Interchange Stop G) and Southampton (WestQuay Stop BI), calling at Fareham (Station)

  • X5 between Fareham (Station) and Southampton (WestQuay Stop BI)

• Stagecoach Bus routes:

  • 18 between Cosham (Health Centre) and Fratton (Fratton Bridge)

South Western Railway customer advice:

Rail replacement transport:

Rail replacement transport has been requested to run between Portsmouth Harbour and Havant / Fareham. Once confirmed, more information will be provided. There are some replacement buses currently in service between Portsmouth Harbour and Fareham but these aren't running to a timetable.

Your ticket can be used, at no extra cost, on the following services:

Train services

• Great Western Railway services between Portsmouth Harbour and Southampton Central

• Southern Railway services between Portsmouth Harbour and London Victoria

Bus services

• Falcon Bus routes:

  • 28 between Guildford and Woking, calling at Brookwood and Worplesdon

• First Berkshire & the Thames Valley route:

  • Rail Air 2 between Guildford and Woking

• Stagecoach Bus routes:

  • 18 between Portsmouth & Southsea and Cosham, calling at Fratton

  • 20 between Portsmouth Harbour and Havant, calling at Portsmouth & Southsea, Hilsea, Cosham and Bedhampton

  • 21 between Portsmouth Harbour and Hilsea, calling at Portsmouth & Southsea

  • 23 between Portsmouth Habour and Havant, calling at Portsmouth & Southsea, Cosham and Bedhampton

  • 34 between Camberley and Guildford, calling at Bagshot and Woking

  • 70 and 71 between Haslemere and Guildford, caling at Witley, Milford and Godalming

  • 700 between Portsmouth Harbour and Havant, calling at Portsmouth & Southsea and Hilsea

Because your journey has been heavily disrupted, you can book your own taxi and claim the cost back through the South Western Railway website. This applies to travel between any stations served by South Western Railway between Portsmouth Harbour and Guildford. You will need to provide the following details to make a claim:

• Your full contact details.

• The time and date of your journey.

• The stations you travelled to and from.

• A detailed description of the series of events that took place.

• Copies of your train ticket/s and taxi receipt.

If you need any help with your journey, please speak to a member of staff or use a station help point.

Southern customer advice:

Southern services to / from Portsmouth Harbour and Southampton Central are expected to be disrupted this evening.

Delays are expected, and some services may terminate and restart at a different station instead, for instance at Havant or Bognor Regis, or will be cancelled completely.

Please check before you travel this evening and allow plenty of extra time - Southern advise at least an extra 20-30 minutes. You may need to change trains on route, or use an alternative route to complete your journey instead.

Tickets will be accepted for no extra cost on the following:

• Great Western Railway services between Portsmouth Harbour and Southampton Central

• Southern and Thameslink services via any reasonable route including between Brighton / the coast and London

• South Western Railway services between Portsmouth Harbour and Havant / Southampton Central / Clapham Junction / London Waterloo

• Stagecoach Bus route 700 between Portsmouth Harbour and Littlehampton, calling at Havant and Chichester
  
  

If you're waiting on a train which is delayed between stations:

If your train is delayed between stations, please stay on board and listen for updates. You can also ask staff if you need more information. Southern know where you are and are working to get you moving as soon as possible.

For your safety, please don’t leave the train unless instructed. Other trains may still be running, and the tracks can be very dangerous. If the area has an electric third rail, it stays live even during delays and looks just like the other rails.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can use the Southern app to find up-to-date information.

Can you tell me more about the incident?

A points failure is affecting some routes through this area.

Points are moveable sections of track that guide trains onto different routes at junctions. If they develop a fault due to obstructions, electronic failures or other issues, trains cannot safely pass.

Network Rail is sending teams to investigate. To work safely, they may need to stop trains, which could delay services.

Once on-site, they'll diagnose the fault and look for a quick fix. Some repairs may take longer if replacement parts or expert advice are needed.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.