Major disruption between Cheshunt and Cambridge until the end of the day 

Route(s) affected

CrossCountry between Stansted Airport and Birmingham New Street / Cambridge

Greater Anglia between London Liverpool and Street and Stansted Airport / Cambridge North, and also between Stansted Airport and Norwich

Stansted Express between London Liverpool and Street and Stansted Airport

Description

A fault with the signalling system between Bishops Stortford and Elsenham means all lines are blocked. Trains running between Cheshunt and Cambridge may be cancelled, delayed by up to 60 minutes or revised.

Disruption is expected until the end of the day.

Customer advice

Greater Anglia

Greater Anglia are currently experiencing severe disruption to train services between Bishops Stortford and Elsenham due to a loss of signalling in the area. This means that trains are unable to safely proceed through this section of the railway until the problem is fixed. Network Rail are working to restore full signalling functionality as quickly and safely as possible.

Alternative Travel Options

Greater Anglia have arranged or you to use your ticket on the following alternative options, at no extra cost:

• East Midlands Railway between Ely and Norwich

• Thameslink services between London St Pancras International and Cambridge

• Great Northern services between London Kings Cross and Ely

• London Underground services via any reasonable routes

Limited buses are operating between Bishops Stortford and Stansted Airport.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.