Taxis replace trains between Maidenhead and Bourne End until approximately 20:30 

Route(s) affected

between Maidenhead and Bourne End

Description

The train that operates the service between Maidenhead and Bourne End has broken down. As a result, services running between these stations have been suspended.

Disruption is expected until 20:30.

Customer advice:

Great Western Railway have had to suspend the service between Maidenhead and Bourne End. There may also be some cancellations between Bourne End and Marlow as train crew may not be in the right place.

What are your options?

Great Western Railway have been unable to get agreement for you to use your ticket on local buses. If using a local bus will allow you to complete your journey, please purchase a ticket for the bus, keep it, and get in touch with them for a refund.

Replacement transport has been requested. Some taxis from Riviera Executive Cars are running between Maidenhead and Bourne End via Furze Platt and Cookham. These will not appear in journey planners. Before getting in any taxi vehicle please check with the driver that they are working on behalf of Great Western Railway, the driver should not ask for payment.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.