Disruption between Weymouth and Bournemouth expected until 14:00 

Route(s) affected

Between Weymouth and Bournemouth / Southampton Central / London Waterloo

Description

The emergency services are dealing with an incident near the railway between Weymouth and Wareham. Whilst they do their work, all lines are closed. Trains running between Weymouth and Bournemouth may be cancelled, delayed by up to 60 minutes or revised.

Disruption is expected until 14:00.

Customer advice:

Response teams are on their way to site.

In order to allow emergency services access to the railway all power to the track will need to be switched off in the affected area.

Ticket acceptance:

Your ticket can be used, at no extra cost, on the following services:

• CrossCountry between Bournemouth and Basingstoke

• Great Western Railway between Weymouth and Westbury / Yeovil Pen Mill, and also between Westbury and Salisbury

• Morebus X1 and X2 between Bournemouth, Christchurch, New Milton and Lymington

• Morebus 120 between New Milton, Sway and Lymington

• Morebus 119 between New Milton and Lymington

• Morebus 1A, 1B and 1C between Bournemouth, Pokesdown and Christchurch

• Morebus 22 between Bournemouth and Pokesdown

• Morebus 33 between Bournemouth, Pokesdown and Christchurch

• Morebus 8 and 9 between Hamworthy and Poole

• Morebus 40 between Wareham and Poole

• Morebus X3 between Poole, Bournemouth and Salisbury

• First Bus 10 between Weymouth, Upwey and Dorchester

• First Bus X51 between Weymouth, Dorchester and Axminster

• First Bus X53 between Weymouth and Axminster

• First Bus X54 between Weymouth, Wool and Wareham

• South West Coaches CR5 between Dorchester, Yeovil Town and Sherborne

Replacement bus services:

• 5 x buses at Weymouth

• 3 x buses at Bournemouth

• 2 x buses at Poole - due on site from 10:00

These buses will be used as required by station staff.

Please note they will not be running to a scheduled timetable.

Taxi claim back:

Because your journey may be heavily disrupted in this area, you can book your own taxi and claim the cost back through the South Western Railway website. This applies to travel between any stations served by South Western Railway between Weymouth and Bournemouth.

You will need to provide the following details to make a claim:

• Your full contact details

• The time and date of your journey

• The stations you travelled to and from

• A detailed description of the series of events that took place

• Copies of your train ticket/s and taxi receipt

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.