Disruption between Shenfield and Romford expected until 11:00 

Route(s) affected

Elizabeth line between Shenfield and Heathrow Terminal 5 / London Paddington, and also between Gidea Park and London Liverpool Street

Greater Anglia between Southminster / Southend Victoria / Witham / Braintree / Colchester Town / Walton-on-the-Naze / Clacton-on-Sea / Harwich Town / Ipswich / Norwich and London Liverpool Street

Description

A fault with the signalling system between Shenfield and Romford means some lines are blocked. As a result, trains may be cancelled, delayed by up to 15 minutes or revised.

Disruption is expected until 11:00

Elizabeth line customer advice:

You can use your ticket at no extra cost on:

• Greater Anglia services between Shenfield and London Liverpool Street

• London buses between Romford and Brentwood

• c2c between Upminster and London Fenchurch Street

• London Overground between Upminster and Romford

• London Underground via any reasonable route

• NIBS buses on route 81 between Shenfield and Brentwood
  
  

Some services that normally run between Shenfield and London Paddington / Heathrow Terminal 5 will only run between Gidea Park and London Paddington / Heathrow Airport.

Please allow for short notice alterations and platform changes and listen to Elizabeth line station announcements or ask a member of staff for further information.

Greater Anglia customer advice:

Please be prepared for a delay to your journey this morning. You may need to travel on a different train than you originally planned.

You may use your ticket at no extra cost on:

• c2c services between Southend Central, West Ham and London Fenchurch Street

• Elizabeth line services between Shenfield and London Liverpool Street

• Jubilee line between West Ham and Stratford (London)

• Circle line between Tower Hill (for London Fenchurch Street) and London Liverpool Street
  
  

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Additional information:

Network Rail staff are on site and will have the problem resolved as soon as possible.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.