Disruption at Brockenhurst expected until 18:15 

Route(s) affected

CrossCountry between Bournemouth and Manchester Piccadilly

South Western Railway between Weymouth and London Waterloo, and between Poole and Southampton Central, and between Bournemouth and Southampton Central / Winchester / Basingstoke, and also between Lymington Pier and Brockenhurst

Description

A fault with the signalling system at Brockenhurst means that trains have to run at reduced speed on all lines towards Southampton Central. As a result, trains running through this station may be delayed by up to 20 minutes or revised.

Disruption is expected until 18:00.

CrossCountry customer advice:

Your ticket can be used at no extra cost on South Western Railway services between Bournemouth and Southampton Central in both directions.

South Western Railway customer advice:

Services are still running through Brockenhurst but it is advised that you should allow extra time for your journey and continue to check station boards and the South Western Railway website for the latest service updates.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Additional information:

Engineers are on their way to site to rectify the fault so trains can run as usual through the area.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.