Disruption between Norwich and Great Yarmouth / Lowestoft expected until 22:00 

Route(s) affected

Between Norwich and Great Yarmouth / Lowestoft

Description

A person has been hit by a train between Norwich and Great Yarmouth / Lowestoft. Whilst the emergency services carry out their work, all lines between these stations are closed. Trains may be cancelled, delayed by up to 60 minutes or revised.

Disruption is expected until 22:00.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

You may use your Greater Anglia ticket on the following alternative options at no extra cost.

• First Bus Coastal Clipper 1 & 1A between Great Yarmouth and Lowestoft

• First Bus Coast Link X1 & X11 between Norwich and Great Yarmouth

• First Bus Coast Link X2 & X22 between Norwich and Lowestoft

Rail replacement vehicles have been requested to run between Norwich and Great Yarmouth and Lowestoft but are not yet confirmed. At present, Greater Anglia do no expect them to be in place before 21:00, so please delay your journey until the buses are confirmed.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.