Residual disruption at Cambridge expected until the end of the day 

Route(s) affected

CrossCountry between Birmingham New Street and Cambridge / Stansted Airport

Greater Anglia between Norwich / Cambridge North and Cambridge, and between Ely / Cambridge and London Liverpool Street

Great Northern between Kings Lynn / Cambridge and London Kings Cross

Thameslink between Cambridge and Brighton

Description

Following a fault with the signalling system in the Cambridge area, lines are now reopen. As service returns to normal, trains may still be cancelled, delayed by up to 30 minutes or revised.

Disruption is expected until the end of the day.

Customer advice

Greater Anglia

Trains may be delayed by up to 30 minutes, and last-minute changes to the schedule could affect your journey.

Alternative travel options

You may use your ticket on the following services, at no extra cost:

• Thameslink services between Cambridge and London St Pancras International

• Great Northern services between Ely and London Kings Cross

• CrossCountry service between Ely and Stansted Airport

Please note that Cross Country and Great Northern / Thameslink are also affected by this incident.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Check your next train and alternative options using the new Live Map.

Great Northern and Thameslink

An earlier signalling problem in the Cambridge area has been disrupting Thameslink and Great Northern services.

Some other train operators are also affected.

We still expect delays of up to 20-30 minutes to some journeys through this station, and there will also be some service changes and cancellations.

Please check a journey planner before heading to the station, and leave plenty of extra time.

Routes affected:

• Great Northern stopping services between London Kings Cross and Cambridge

• Great Northern services between London Kings Cross, Ely and Kings Lynn

• Thameslink services between Brighton and Cambridge

Options for your journey:

Great Northern and Thameslink expect you may need to wait longer for a train, or change trains more often to get to your destination.

If it helps with your journey, you can use your ticket interchangeably between Thameslink, Great Northern, Greater Anglia and CrossCountry across the area.

This includes services between:

• Ely and Cambridge (shared between Great Northern, Greater Anglia and CrossCountry)

• Cambridge and London (on either Thameslink, Great Northern or Greater Anglia, although each operator serves different stations en route)

You can also transfer between London Kings Cross, London St Pancras International and London Liverpool Street on London Underground services at no extra cost.

Planning your journey:

You can check train departures from your station here:

• Thameslink live departure boards

• Great Northern live departure boards

You can view live maps of the network here:

• Thameslink live route map

• Great Northern live route map

You can see the alternative route guides here:

• Thameslink alternative route guide

• Great Northern alternative route guide

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here.

You can also use the apps to find up-to-date information.

Can you tell me more about the incident?

At the moment, local staff and Network Rail are working to deal with a signalling problem which was preventing access to some platforms at Cambridge. This means there was lower capacity for trains, leading to congestion and some service changes.

The fault had been fixed, but unfortunately has now occurred again. It has now been resolved a second time, and are working to get back to their timetable, but this won't be an immediate process.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.