No trains between Newmarket and Cambridge until approximately 21:00 

Route(s) affected

Between Harwich International / Ipswich and Cambridge

Description

A person has been hit by a train between Newmarket and Cambridge. Whilst the emergency services carry out their work, all lines are closed. Trains running between these stations may be cancelled, delayed by up to 60 minutes, revised or diverted via Ely.

Trains will be revised to not run between Newmarket and Cambridge.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Disruption is expected until approximately 21:00.

Customer advice:

Greater Anglia have received reports of a person being struck by a train between Newmarket and Cambridge.

Emergency response teams have been notified and are attending as quickly as possible to carry out a full investigation.

Service impact:

Train services may be cancelled, delayed, or subject to changes while the response team manages the incident.

Services between Ipswich and Cambridge will be diverted to Ely, where they will terminate and restart from.

From Ely, you may travel on a Greater Anglia local service or on CrossCountry services to / from Cambridge.

Alternative travel options:

If you are travelling between Ipswich and Bury St Edmunds to Cambridge, you may travel via Ely to Cambridge. And if you are travelling from Cambridge to Bury St Edmunds and Ipswich, you may travel to Ely, change at Ely for a service towards Bury and Ipswich or a service towards Norwich, change at Norwich for a train service to Ipswich.

Rail replacement:

Rail replacement vehicles have been requested to run between Cambridge North and Bury St Edmunds but are not yet confirmed. At present, Greater Anglia do not expect them to be in place before 18:40, so please delay your journey until the buses are confirmed.

Further Information:

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations are available to help plan your journey.

You can check your next train and alternative options using the live map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.