Lines reopened: disruption between Shenfield and Stratford (London) expected until 20:00 

Route(s) affected

Elizabeth line between Shenfield and London Paddington / Heathrow Terminal 5, and also between Gidea Park and London Liverpool Street

Greater Anglia between Norwich / Ipswich / Harwich International / Clacton-on-Sea / Colchester Town / Colchester / Braintree / Witham / Southminster / Southend Victoria and London Liverpool Street

Description

All lines have now reopened following an earlier points failure in the Chadwell Heath area. Trains running between Shenfield and Stratford may continue to be revised or delayed by up to 20 minutes.

Disruption is expected until 20:00.

Elizabeth line customer advice:

You may use your ticket, at no extra cost on the following services:

• London Underground via any reasonable routes

• London Buses between Shenfield and Whitechapel

• Greater Anglia between Shenfield and London Liverpool Street

• Docklands Light Railway between Stratford and Canary Wharf
  
  

Greater Anglia customer advice:

Train services in the area may be delayed, altered or cancelled at short notice.

Network Rail response team have arrived on site to investigate.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations are available to help plan your journey.

You can check your next train and alternative options using the live map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.