Disruption between Cheltenham Spa and Worcester Foregate Street / Worcestershire Parkway expected until 13:00 

Route(s) affected

CrossCountry between Penzance / Plymouth and Edinburgh, between Paignton / Bristol Temple Meads and Manchester Piccadilly, between Plymouth and Glasgow Central, and also between Cardiff Central and Nottingham / Edinburgh

Great Western Railway between Bristol Temple Meads and Worcester Foregate Street

Description

A road vehicle colliding with level crossing barriers between Cheltenham Spa and Worcester Foregate Street / Worcestershire Parkway means that fewer trains are able to run on all lines.

As a result, trains through these stations may be cancelled or delayed by up to 35 minutes.

This is expected until 13:00.

Great Western Railway customer advice:

Replacement transport in the form of coaches have been arranged to operate between Gloucester and Worcester Foregate Street. Please speak with station staff for further information.

You can use your ticket, at no extra cost, on the following bus services:

• Stagecoach – between Gloucester and Stroud:

  • 10 - Gloucester (Clarence Street), Cheltenham (Promenade)

  • 71 - Gloucester (Bus station), Ashchurch for Tewkesbury (Station)

  • 94 / 94X - Gloucester (Transport Hub), Cheltenham (Granley Road stop on A40, a 10 minute distance from the station)

  • 97 / 98 - Gloucester (Bus station), Cheltenham (Promenade)

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.