Buses replace trains between Virginia Water and Weybridge until approximately 19:00 

Route(s) affected

Trains between London Waterloo and Weybridge

Description

A fault with the signalling system in the Chertsey area means that all lines are blocked. Trains running between Virginia Water and Weybridge will be cancelled or revised.

Disruption is expected until approximately 19:00.

Customer advice:

Engineers are on site.

Services to / from London will terminate and restart at Virginia Water. South Western Railway are providing replacement bus services which will call Virginia Water, Chertsey, Addlestone and Weybridge in both directions, and they are now in place.

To assist you on your journey, you may use your rail ticket on the following local bus services at no extra cost:

• Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking

• Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court - Kingston

• Falcon Buses 557 between Addlestone - Chertsey - Shepperton - Sunbury

• Falcon Buses 456 between Addlestone - Byfleet & New Haw - West Byfleet - Woking

• White Bus Services 446 between Woking - Chertsey - Staines - Heathrow Airport T4 (for London Underground Piccadilly Line or Elizabeth line connections into London)

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check befo re you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.