Disruption between Tottenham Hale and Broxbourne expected until 20:30 

Route(s) affected

Greater Anglia between London Liverpool Street and Hertford East / Stansted Airport / Cambridge / Cambridge North / Ely, and also between Stratford and Broxbourne / Hertford East / Bishops Stortford

Stansted Express between London Liverpool Street and Stansted Airport

Description

A speed restriction over a defective track at Cheshunt means that trains have to run at a reduced speed on some lines. As a result, trains running between Tottenham Hale and Broxbourne may be cancelled or delayed by up to 10 minutes.

Disruption is expected until 20:30.

Customer advice:

A crack has developed in the rails on the line running from Tottenham Hale, towards Broxbourne at Cheshunt. Trains are having to run at a much reduced speed over the track, in order to make sure that the railway remains safe. This is leading to delays, congestion on the track and some services being cancelled in order to relieve the congestion.

Your Greater Anglia ticket will be accepted on the following alternative options at no extra cost:

• Great Northern and Thameslink services between Farringdon / London St Pancas International / London Kings Cross and Cambridge

• London Underground services between London Liverpool Street and London Kings Cross

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.