Lines reopened: major disruption at Cheshunt expected until 17:00 

Route(s) affected

at Cheshunt

Description

Lines have now reopened following a points failure at Cheshunt. However, whilst service recovers, trains running to / from / through this station may be revised or severely delayed by up to 60 minutes.

Major disruption is expected until 17:00.

A visual disruption map video is now available.

Greater Anglia and Stansted Express customer advice:

Earlier, Greater Anglia and Stansted Express received reports of a points failure at Cheshunt. The points that allows trains to move from one track to the other had ceased. As a result they were unable to route trains via Tottenham Hale. Network Rail engineers have rectified the defect and train services can now run via their booked routes.

Alternative travel options:

Greater Anglia and Stansted Express tickets will be accepted on the following alternative options at no extra cost:

• Great Northern services between Moorgate and Hertford North, and also between London Kings Cross and Cambridge

• London Overground Weaver line between London Liverpool Street and Enfield Town

• London Underground services between London and Seven Sisters, Tottenham Hale

• Great Northern - Moorgate is a short distance from London Liverpool Street via the Elizabeth line platforms

• Thameslink services between London Kings Cross and Cambridge

• London Buses

  • 158 between Stratford and Lea Bridge

  • 55 between Lea Bridge and Hackney Central

  • 279 from Seven Sisters towards Edmonton Green, Ponders End, Waltham Cross and Cheshunt

• London Overground - Stations on the Seven Sisters route are only a short distance from those on the Tottenham Hale route

Stansted Express travel advice – towards Stansted Airport (approximately journey time up to 2 hours 30 minutes)

• From London Liverpool Street, travel on the Circle, Hammersmith & City and Metropolitan lines to London Kings Cross/ London St Pancras International

• Change for Great Northern services from London Kings Cross to Cambridge

• Change at Cambridge for the first available train to Stansted Airport

Stansted Express travel advice – towards London Liverpool Street (approximate journey time up to 2 hours 30 minutes)

• From Stansted Airport, travel on the first available train to Cambridge

• Change at Cambridge for Great Northern trains to London Kings Cross

• Travel on travel on the Circle, Hammersmith & City and Metropolitan lines from London Kings Cross / London St Pancras International to London Liverpool Street

Further information:

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations are available to help plan your journey.

You can check your next train and alternative options using the live map.

London Overground customer advice:

You may use your ticket at no extra cost on London Buses via any reasonable route.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.